• Housing Association / Local Authority

  • Works being audited

  • Tenant's Name

  • Address
  • Telephone Number

  • Engineer's Name:

  • Works carried out date

  • Audit date

  • Auditor

  • Work Status

Boiler Details

  • Boiler

  • Make

  • Model

  • GCN

  • Boiler Location

Audit Questions

  • Did the engineer show identification?

  • Was the appointment kept?

  • Was advice given on the system?

  • Is flue to current standards?

  • Is flue effective and working efficiently?
    Enter readings

  • Is ventilation to current standards?

  • Burner pressure / heat input recorded properly
    Enter readings

  • Is appliance operation safe and functioning correctly?

  • Tightness test recorded correctly

  • Are the smoke detectors working?

  • Is the CO detector working?

  • Has all the waste materials been removed?

  • Was the cooker visually checked

  • Was a water sample test carried out?

  • Does the above accurately represent the Gas Safety Inspection Record Issued?

  • Where applicable has a minor work certificate been issued to the tenant?

  • Was a warning notice issued?

Unsafe situations

  • Unsafe situations report

  • Remedial works required

  • Date required by

  • Any training required for the engineer / other actions required

Resident Satisfaction

  • How satisfied are you with how the overall service and standard of work was carried out?

  • How satisfied are you with the information you received on when and how long the works would take?

  • Were the engineers wearing their Quality Heating Services uniform?

  • How satisfied are you with their cleanliness and tidiness?

  • How satisfied are you with the attitude and reliability & timekeeping of our engineers?

  • How satisfied are you with the support provided by Quality Heating Services?

  • Overall, how satisfied are you with the finish of works?

  • Any other information you would like to pass back to Quality Heating or the Landlord?

  • Signed by Auditor

  • Signed by Tenant

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