QSC/DM Footprint

• Date

  Date

• Location:

• Person In Charge:

• Dine/Drive Thru

  Dine

  Drive Thru

• Daypart

  Breakfast

  Lunch

  Afternoon

  Dinner

• Auditor:

Quality of Food Products

Entree

• Quality & Fresh Ingredients

  Yes

  No

  N/A

• Taste & Flavor

  Yes

  No

  N/A

• Assembled Well (Appearance), Made With Care (Appetizing)

  Yes

  No

  N/A

• Temperature (Hot)

  Yes

  No

  N/A

Side Item

• Temperature (Hot)

  Yes

  No

  N/A

• Taste & Flavor

  Yes

  No

  N/A

• Quality & Fresh Ingredients

  Yes

  No

  N/A

Beverage (Overall)

• Taste & Flavor, Quality, Temperature

  Yes

  No

  N/A

Guest Service Experience

• Welcome/Greeting (Immediately)

  Yes

  No

  N/A

• All Employee's Appear To Be Working As Quickly As Possible, Hustle & Sense Of Urgency To Complete Orders

  Yes

  No

  N/A

• Friendly, Smiles

  Yes

  No

  N/A

• Polite, Common Courtesy

  Yes

  No

  N/A

• Eye Contact/Acknowledgement, Good Rapport During Interaction

  Yes

  No

  N/A

• Responsive & Order Taking Right Away, No Unacknowledged Waits

  Yes

  No

  N/A

• Correct Scripting including, Featured item, Combo, Upsize and Order Confirmation

  Yes

  No

  N/A

• Order Accuracy, Received Everything Correctly Including Condiments, Napkins & Utensils

  Yes

  No

  N/A

• Offered Assistance & Help, Made To Feel Special/Welcome

  Yes

  No

  N/A

• Thank You/Goodbye, Friendly Parting Remark

  Yes

  No

  N/A

Curb Appeal: (please include detailed comment(s))

• Parking Lot:

  Yes

  No

  N/A

• Landscape:

  Yes

  No

  N/A

• Outside POP:

  Yes

  No

  N/A

Operations: (please include detailed comment(s))

• SOS/SS Service:

  Yes

  No

  N/A

• PIC Position:

  Yes

  No

  N/A

• Quality:

  Yes

  No

  N/A

• TempLog:

  Yes

  No

  N/A

• Pathing/System:

  Yes

  No

  N/A

• QA Critical Checklist<br>:

  Yes

  No

  N/A

• Drink Cups:<br>**(Drink Cups: If any drink cups are present behind or on the DR document as automatic Failure. Please note this in the comment.)

  Yes

  No

  N/A

Standards: (please include detailed comment(s))

• Uniforms:

  Yes

  No

  N/A

• Inside POP:

  Yes

  No

  N/A

• Guest View:

  Yes

  No

  N/A

• Dining Room:

  Yes

  No

  N/A

• Restrooms:

  Yes

  No

  N/A

• Office:

  Yes

  No

  N/A

• Stock Room:

  Yes

  No

  N/A

• Cooler/Freezer:

  Yes

  No

  N/A

• Equipment:

  Yes

  No

  N/A

• Lighting:

  Yes

  No

  N/A

• Cleaning Tools:

  Yes

  No

  N/A

Safety: (please include detailed comment(s))

• Safety Poster:

  Yes

  No

  N/A

• Nurse Triage:

  Yes

  No

  N/A

• Ice Machine Sticker:

  Yes

  No

  N/A

• Days without Accident Poster:

  Yes

  No

  N/A

• Fryer & Cutting:Safety Equipment:

  Yes

  No

  N/A

• BevBar Mats:

  Yes

  No

  N/A

• Safety Inspection:

  Yes

  No

  N/A

• Signature

  Sign