QSS Audit

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• Is the forecourt & surrounding area clean and presentable?

  Yes

  No

  N/A

• Is the forecourt litter free?

  Yes

  No

  N/A

• Is the forecourt weed free and around the curb area?

  Yes

  No

  N/A

• Is the forecourt cigarette butt free?

  Yes

  No

  N/A

• Is the bin surround clean and presentable?

  Yes

  No

  N/A

• Have bins been empty recently ?

  Yes

  No

  N/A

• Are the pump,islands & canopies clean & presentable?

  Yes

  No

  N/A

• Is the kids area clean and well maintained?

  Yes

  No

  N/A

Category: 2 : external signage

• Are current pump toppers / nozzad In position?

  Yes

  No

  N/A

• Are the A boards present & presentable ?

  Yes

  No

  N/A

• Have they the promotion messages current to cycle?

  Yes

  No

  N/A

• External brand signage clean and in good repair?

  Yes

  No

  N/A

Category: Section 3: external others

• Are the fire extinguishers full serviced and in a suitable position?

  Yes

  No

  N/A

• Is the solid fuel area stocked and tidy?

  Yes

  No

  N/A

• Are the windows clean and clutter free?

  Yes

  No

  N/A

• Is the Waste management bin area clean and tidy?

  Yes

  No

  N/A

Category: section 4 : External services

• Is the air, water and vacuum machine functional?

  Yes

  No

  N/A

• Is the car wash area functional ?

  Yes

  No

  N/A

• Is the car wash area clean?

  Yes

  No

  N/A

• Is there a disclaimer in place ?

  Yes

  No

  N/A

Category: section 5: internal signage.

• Are the shelf labels present and correct?

  Yes

  No

  N/A

• Current promotions in position with appropriate signage?

  Yes

  No

  N/A

Category : Section 6 : internal retail.

• Are the shelves clean?

  Yes

  No

  N/A

• Is the ATM in operation?

  Yes

  No

  N/A

• Has the shop been merchandised correctly ?

  Yes

  No

  N/A

• Is all signage applegreen branded?

  Yes

  No

  N/A

• Is there signs of stock rotation and in date in the Chilled section?

  Yes

  No

  N/A

• Is there signs of stock rotation and in date in date in this section Minerals?

  Yes

  No

  N/A

• Is there signs of stock rotation and in date this section Ambient?

  Yes

  No

  N/A

• Is there signs of stock rotation and products in date in this section Confectionary/crisp bay?

  Yes

  No

  N/A

• Are the lights working on the chillers?

  Yes

  No

  N/A

Category: Section 7 : Customer service.

• Are staff engaging effectively at the till?

  Yes

  No

  N/A

• Are staff engaging effectively at food counter ?

  Yes

  No

  N/A

• Are loyalty cards being offered/swiped?

  Yes

  No

  N/A

• Evidence of upsell at the till?

  Yes

  No

  N/A

• Evidence of upsell at food counter?

  Yes

  No

  N/A

Category: section 8 : shop and general.

• Are the staff members adhering to the uniform policy?

  Yes

  No

  N/A

• Is the shop HACCP/Hygiene book in full use and signed off?

  Yes

  No

  N/A

• Is suitable music being played (applegreen radio where applicable) & is it a suitable volume ?

  Yes

  No

  N/A

• Is the fire book & safety statement present?

  Yes

  No

  N/A

• Are the pest control records present?

  Yes

  No

  N/A

• Is there an anti slip mat at the door and is it clean and free of debris?

  Yes

  No

  N/A

• Is all stock on the shop floor being attended too?

  Yes

  No

  N/A

• Are the floor edges clean?

  Yes

  No

  N/A

• Is the eating area clean & presentable?

  Yes

  No

  N/A

• Is the kids play area clean and well presented ?

  Yes

  No

  N/A

Category : section 9 : Stockroom

• Is the stock room door closed?

  Yes

  No

  N/A

• Is the stock room clean and tidy?

  Yes

  No

  N/A

• Is the stockroom floor clear?

  Yes

  No

  N/A

• Is the internal door code changed every 6 months?

  Yes

  No

  N/A

Category: Section 10 :Burger king.

• Does this site have a Burger King ?

  Yes

  No

  N/A

• Is the HACCP book present and completed?

  Yes

  No

  N/A

• Is the raw meat stored correctly (separate to cooked and ready to eat)?

  Yes

  No

  N/A

• Is the correct best before date label on the shake machine?

  Yes

  No

  N/A

• Are all products and ingredients within use by dates?

  Yes

  No

  N/A

• Is the floor clear of litter & dirt?

  Yes

  No

  N/A

• Are correct meat tongs available ?

  Yes

  No

  N/A

• Is the storage area clean & signs of stock rotation?

  Yes

  No

  N/A

• Is there a bin, soap,sanitizers & paper to turn off sink at hand wash sink?

  Yes

  No

  N/A

• Have the staff the correct Burger King uniform & name badge?

  Yes

  No

  N/A

• Are the employees schedule in place?

  Yes

  No

  N/A

• Fridge/freezer clean, tidy and food in date?

  Yes

  No

  N/A

• Is the sanitizer strength correct in containers?

  Yes

  No

  N/A

• Is the kids play area clean and well maintained?

  Yes

  No

  N/A

• Is the last transaction time less than 2.5 minutes?

  Yes

  No

  N/A

• Is the projected sales sheet completed?

  Yes

  No

  N/A

• Are the teams aware of the goals for the day?

  Yes

  No

  N/A

• Had the waste sheet been completed?

  Yes

  No

  N/A

• Swab test:

  Yes

  No

  N/A

• Prove test(hot meal)

  Yes

  No

  N/A

• Probe test enter temperature (hot meal)

  Yes

  No

  N/A

• Is allergen information available ?

  Yes

  No

  N/A

Category : Section 11 :Chopstick.

• Does this site have a Chopstix?

  Yes

  No

  N/A

• Is the raw meat stored correctly?

  Yes

  No

  N/A

• Are all products and ingredients with in use by dates?

  Yes

  No

  N/A

• Are the designated areas and colour coded tools being used for raw, cooked meat and veg prepping?

  Yes

  No

  N/A

• Swab test

  Safe

  At Risk

  N/A

• Is the digital probe clean and functional?

  Yes

  No

  N/A

• Probe test Bain Marie 1 : product

  Yes

  No

  N/A

• Are hot food temperatures taken and recorded at least every 2 hours?

  Yes

  No

  N/A

• Probe test Bain Marie 1 : product 2

  Yes

  No

  N/A

• Probe test Bain Marie 2 : product 1

  Yes

  No

  N/A

• Probe test Bain Marie 2 : product 2

  Yes

  No

  N/A

• Is the general appearance of the hot display clean/inviting and well lit? Very important all light bulbs are functional and area clean in each of the Bain Marie ?

  Yes

  No

  N/A

• Hot water, blue towel and soap available in the front area and back kitchen ?

  Yes

  No

  N/A

• Service area are walls, floor , counter, mineral fridge, chef fridge and wok station clean?

  Yes

  No

  N/A

• Back kitchen: are walls, floor, prep tables, sinks, rice cookers and all other equipment clean?

  Yes

  No

  N/A

• Is the walk in fridge & freezer clean & tidy, floor clear of items and well lit, food in date?

  Yes

  No

  N/A

• Are all staff wearing adhering to uniform policy ?

  Yes

  No

  N/A

• Are all staff washing hands regularly?

  Yes

  No

  N/A

• Are all staff wearing clean Chopstix approved uniform?<br>( red polo shirt, hat, name badge, black chef jacket, hat and apron, name badge)?

  Yes

  No

  N/A

• Is HACCP book filled in?

  Yes

  No

  N/A

• Is allergen information readily available ?

  Yes

  No

  N/A

Category : section 12 : Subway

• Product labeling & rotation <br>Are all products including defrost products carry all of the necessary labelling information(date,time,initials)?

  Yes

  No

  N/A

• Is the digital probe clean , functional?

  Yes

  No

  N/A

• Cold food temperatures records<br>are temperatures taken at least twice every day and recorded on the temperature log?

  Yes

  No

  N/A

• Hot food safety temperatures records? <br>Are the temperature taken at least twice everyday and recorded on the temperature log?

  Yes

  No

  N/A

• Probe test <br>Hot meatballs__________

  Yes

  No

  N/A

• Are the walk,floors,counters,menu boards, lighting, sandwich/hot units, microwave, oven and other equipment clean in the service area?

  Yes

  No

  N/A

• Hot water, blue towel & antibacterial soap available at the front and back area?

  Yes

  No

  N/A

• Is the walk in fridge/freezer clean, tidy, floor clear of items and well lit?

  Yes

  No

  N/A

• Are the cleaning logs done up/ signed off by Staff ?

  Yes

  No

  N/A

• Are all staff wearing clean subway and approved black polo shirts/aprons, black trouser, black shoes, name badges and hats?

  Yes

  No

  N/A

• Are all staff adhering too applegreen uniform policy?

  Yes

  No

  N/A

• All ingredients and products prepped and available to serve?

  Yes

  No

  N/A

Category : Section 13 : Coffee area.

• Is the coffee area clean?

  Yes

  No

  N/A

• Is the hopper correctly filled/clean ?

  Yes

  No

  N/A

• Is the coffee A4 price menu in the holder & fully visible?

  Yes

  No

  N/A

• Are milk based products to standard?

  Yes

  No

  N/A

• Does the americano taste good?

  Yes

  No

  N/A

• Is the coffee packaging correct?

  Yes

  No

  N/A

• Are condiments available?

  Yes

  No

  N/A

• Is the pastry priced?

  Yes

  No

  N/A

• Is the pastry stand present,clean and full?

  Yes

  No

  N/A

• Pastry for €1 available ?

  Yes

  No

  N/A

• Is the milk present, fresh and with in use by date?

  Yes

  No

  N/A

• Allergen information available?

  Yes

  No

  N/A

Category : Section 14 : The Bakewell

• Are the menu boards present?

  Yes

  No

  N/A

• Is the general appearance of the hot & cold display clean/inviting & well lit?

  Yes

  No

  N/A

• Is the walk in fridge clean, tidy, floor clear of items and well lit?

  Yes

  No

  N/A

• Is the walk in freezer clean, tidy, floor clear of items and well lit?

  Yes

  No

  N/A

• Is the floor under the equipment & edge clean?

  Yes

  No

  N/A

• Is the general area clean?

  Yes

  No

  N/A

• Were tongs/serving spoons used?

  Yes

  No

  N/A

• Are the counter surfaces clean/wiped down?

  Yes

  No

  N/A

• Is the deli bin correct, clean and functional?

  Yes

  No

  N/A

• Are only approved chemicals and cleaning equipment being used?

  Yes

  No

  N/A

• Is a visitor cost and hat present ?

  Yes

  No

  N/A

• Are all Staff wearing name badges?

  Yes

  No

  N/A

• Are the staff in a recognisable uniform is it clean and laundered?**

  Yes

  No

  N/A

• Are the Staff wearing hats hairnets (all hair must be covered)

  Yes

  No

  N/A

• Hot water, blue towel & anti bacterial soap available?

  Yes

  No

  N/A

• Are the staff changing gloves regularly and washing hands between changes?

  Yes

  No

  N/A

• Are all staff adhering to uniform policy?

  Yes

  No

  N/A

• Is the company policy to have no personal items in deli are being adhered to?(I.e. Handbags, mobile phones etc)?

  Yes

  No

  N/A

• Is the raw meat stored correctly (if present)?

  Yes

  No

  N/A

• Grease trap clean?

  Yes

  No

  N/A

• Is the finished product presentable?

  Yes

  No

  N/A

• Are all bakery products price labelled?

  Yes

  No

  N/A

• Are key products displayed & well presented according to time of day?

  Yes

  No

  N/A

• Are condiments available (sugar, stirrers, milk etc)?

  Yes

  No

  N/A

• Allergen information available ?

  Yes

  No

  N/A

• A5 offer messages on top of counters ?

  Yes

  No

  N/A

Category : Section 15 : Barista coffee area

• Does this site have Barista coffee area?

  Yes

  No

  N/A

• Is the coffee area clean?

  Yes

  No

  N/A

• Is the Barista coffee priced menu displayed?

  Yes

  No

  N/A

• Is the cappuccino to standard?

  Yes

  No

  N/A

• Does the Americano taste good?

  Yes

  No

  N/A

• Are all condiments available for the customer?

  Yes

  No

  N/A

• Are key pastry products displayed according to time of day? ( croissants and pastries in the AM and doughnuts in the PM)?

  Yes

  No

  N/A

• Is all pastry priced?

  Yes

  No

  N/A

• Is the pastry display clean and full?

  Yes

  No

  N/A

• Allergen information available ?

  Yes

  No

  N/A

Category :Section 16 :The bakewell HACCP Book

• Do you want to include the Bakewell HACCP assessment ?

  Yes

  No

  N/A

• Is Bakewell HACCP book present & completed /spare book?

  Yes

  No

  N/A

• Is the probe clean, functional and within calibration?

  Yes

  No

  N/A

• Hot meat product 1?

  Yes

  No

  N/A

• Hot meat product 1 tested

  Yes

  No

  N/A

• Hot meal product 2

  Yes

  No

  N/A

• Hot meal product 2 tested.

  Yes

  No

  N/A

• Cold meat___________

  Yes

  No

  N/A

• Cold meat product tested

  Yes

  No

  N/A

• Are there Day dots on bowls?

  Yes

  No

  N/A

• Are they Day dots on chiller items?

  Yes

  No

  N/A

• Are all products and ingredients within use by dates?

  Yes

  No

  N/A

• Are the CCPS in place?

  Yes

  No

  N/A

Category : Section 17 : Costa/Lavazza

• Is the floor clean?

  Yes

  No

  N/A

• Are the surfaces clean?

  Yes

  No

  N/A

• Milk based products made to standard?

  Yes

  No

  N/A

• Does the Americano look and taste good?

  Yes

  No

  N/A

• Are the food displays full and nicely arranged?

  Yes

  No

  N/A

• Additional extra (marshmallow and syrups) are available?

  Yes

  No

  N/A

• Appropriate condiments available ( stirrers, brown, & white sugar, choc shaker, milk container and napkins)

  Yes

  No

  N/A

• Correct crockery, take away cups and lids are available clean and undamaged?

  Yes

  No

  N/A

• All signage in place: price labels , offers and allergens?

  Yes

  No

  N/A

• Is the seating area clean & presentable?

  Yes

  No

  N/A

• Is allergen information readily available ?

  Yes

  No

  N/A

Category: Section 18 Costa/Lavazza back of house.

• Include Costa/Lavazza back of house in this section?

  Yes

  No

  N/A

• Is the floor clean?

  Yes

  No

  N/A

• Is the food fridge clean?

  Yes

  No

  N/A

• Is the milk fridge clean?

  Yes

  No

  N/A

• Is the shelving organised and FIFO rule allowed?

  Yes

  No

  N/A

• Are the chemicals correct?

  Yes

  No

  N/A

• Are the mop/brush colour coding in place?

  Yes

  No

  N/A

• Are the mop heads clean and hanging to dry,and are the mop buckets empty?

  Yes

  No

  N/A

Category : Section 19 : health and safety.

• Are daily/weekly/monthly checks complete?

  Yes

  No

  N/A

• Add Sea change safety statement - signed by all Staff?

  Yes

  No

  N/A

• Sea change JSA progress evident?

  Yes

  No

  N/A

• Sea change CSA board active and up to date?

  Yes

  No

  N/A

• Are fire map/safety statement/tank map all displayed?

  Yes

  No

  N/A

Category : Section 20 : RRAI code.

• Display compliance?

  Yes

  No

  N/A

• Are staff briefing books/posters in place?

  Yes

  No

  N/A

• Are floor posters in place ?

  Yes

  No

  N/A

• Till display surround in place ?

  Yes

  No

  N/A

Category: Section 21 : Site security

• Are safe locked access areas closed ?

  Yes

  No

  N/A

• Are cameras functioning correctly?

  Yes

  No

  N/A

• Evident security culture on site?

  Yes

  No

  N/A

• Are safe keys/store keys managed?

  Yes

  No

  N/A

• Are perimeter alarms set correctly?

  Yes

  No

  N/A

• Are key holders list correct ?

  Yes

  No

  N/A

• Are keys removed from cash drawers?

  Yes

  No

  N/A

• Are the alarm codes/ digit locks changed quarterly?

  Yes

  No

  N/A

• Are the staff wearing mobile panic alarms?

  Yes

  No

  N/A

• Is MTS key holder list up to date?

  Yes

  No

  N/A

• Key in cash drawer?

  Yes

  No

  N/A

Category : section 22: Toilets

• Is there soap/toilets roll/drying facilities in place ?

  Yes

  No

  N/A

• Is there cleaning records in place and on display ?

  Yes

  No

  N/A

• Are the showers clean and tidy?

  Yes

  No

  N/A

• Are the sanitary boxes provided ?

  Yes

  No

  N/A

• Is the toilet area generally clean and smelling fresh?

  Yes

  No

  N/A

• Is the floor clean and dry?

  Yes

  No

  N/A

• Is the toilet & baby changing mat clean and smelling fresh?

  Yes

  No

  N/A

• Is there a nappy bin provided ?

  Yes

  No

  N/A

Category: section 23 : Sluice room

• Clean sink?

  Yes

  No

  N/A

• Are the cleaning logs up/signed off by staff?

  Yes

  No

  N/A

• Is the floor & room area clean and free of items?

  Yes

  No

  N/A

• Are the chemicals correct ?

  Yes

  No

  N/A

• Are the mop heads clean and hanging to dry,and are mop buckets empty?

  Yes

  No

  N/A

• Yes

  No

  N/A

• Is there a mop/brush colour coding system in place?

  Yes

  No

  N/A