Quality Assurance Report - Ambius

• Document No.

• Quality Assurance Report - Ambius

• Client Name

• Account No.

• Site Contact Name

• Site Contact Number

• Conducted on

  Date
• Location
  Address

• Prepared by

Site Assessment - Our Equipment & Display

Containers and Displays

• Where is this display / container located?

• Condition of the Containers

  Excellent

  Satisfactory

  Poor

• Take image of container

  Media

• Action / Task required

  Container to be cleaned

  Container to be replaced

  Consultant to contact customer

Site Assessment - Our Plants

Plant(s)

• Where is this plant located?

• Condition of the Plant(s)

  Excellent

  Satisfactory

  Poor

• Take image of plant(S)

  Media

• Is the plant(s) clean?

  YES

  NO

• Action / Task Required

  Plant(s) to be cleaned

  Plant(s) to be replaced

  Consultant to call customer

• Are the plants being watered correctly

  YES

  NO

• Action / Task Required

  Yes

  No

  N/A

• Are plant(s) trimmed and pruned

  YES

  NO

• Action / Task Required

  Plant to be trimmed ASAP

• Are there any signs of pests or disease?

  YES

  NO

• Action / Task required

  Plant to be treated ASAP

  Plant to be removed to treatment

• Has the plant been fertilised correctly

  YES

  NO

• Action / Task Required

  Plant to be fertilised ASAP

OTHER

• Is the topping sufficient?

  Yes

  No

  N/A

Customer Feedback

• How does the customer rate the quality of our service?

  Excellent

  Satisfactory

  Poor

• Does the customer know the name of the regular service technician

  YES

  NO

• Make sure that Technician is introduced to the customer on the next visit.

• Is the customer aware of the new product range?

  YES

  NO

• Does the customer feel that there is anything that we can do better

  YES

  NO

• What is the customer suggestion.

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