QUEENS SUPA IGA

• Audit Title

• Conducted on

  Date

• Prepared by

• Location
  Address

LEGEND Rate out of 5 1 = Poor. 5 = Excellent.

OUTSIDE AREA

General

• Walls,windows and surfaces

  Yes

  No

  N/A

• Paving and footpaths

  Yes

  No

  N/A

• Car park surfaces

  Yes

  No

  N/A

• Lighting

  Yes

  No

  N/A

• Equipment

  Yes

  No

  N/A

• Gardens

  Yes

  No

  N/A

• Trolley bays

  Yes

  No

  N/A

• Any maintenance and repairs required

  Yes

  No

  N/A

• Other comments

  Yes

  No

  N/A

STORE ENTRANCE

• Entrance doors

  Yes

  No

  N/A

• Walls, windows and surfaces

  Yes

  No

  N/A

• Floors

  Yes

  No

  N/A

• Lighting

  Yes

  No

  N/A

• Displays

  Yes

  No

  N/A

• Entry gate

  Yes

  No

  N/A

• Trolleys/baskets in good order

  Yes

  No

  N/A

• General entrance statement

  Yes

  No

  N/A

Maintenance and repairs

• Any required

  Yes

  No

  N/A

• Other comments

  Yes

  No

  N/A

FRUIT AND VEG

Staff

• Hairnets or hats in use

  Yes

  No

  N/A

• Correct footwear

  Yes

  No

  N/A

• Uniform policy being adhered to

  Yes

  No

  N/A

• Name badges being worn

  Yes

  No

  N/A

• Jewellery policy being adhered to

  Yes

  No

  N/A

• Customer service

  acceptable

  un-acceptable

Cleanliness

• Walls, floors and surfaces

  acceptable

  un-acceptable

• Racks and displays

  acceptable

  un-acceptable

• Equipment

  acceptable

  un-acceptable

• Cool room and storage

  acceptable

  un-acceptable

Safe work practices

• Equipment being used correctly

  Yes

  No

  N/A

• PPE being used as required

  Yes

  No

  N/A

• Are there trip hazards present

  Safe

  At Risk

  N/A

• First aid kit available

  Yes

  No

  N/A

• Food safety and hygiene protocols are being adhered to

  Yes

  No

  N/A

Records

• Are cold temperature checks up to date

  Yes

  No

  N/A

• Are scale checks up to date

  Yes

  No

  N/A

• Are tare weight checks up to date

  Yes

  No

  N/A

• Are floor checks up to date

  Yes

  No

  N/A

Machinery and equipment

• All in good working order

  Yes

  No

  N/A

Maintenance and repairs

• Any required

  Yes

  No

  N/A

• Any lighting required to be replaced

  Yes

  No

  N/A

Other

• Emergency numbers displayed

  Yes

  No

  N/A

• SOP, JSA and MSDS available

  Yes

  No

  N/A

• All labelling regulations adhered to

  Yes

  No

  N/A

• Other comments.........

  Yes

  No

  N/A

BAKERY

Staff

• Hairnets/hats in use

  Yes

  No

  N/A

• Correct footwear

  Yes

  No

  N/A

• Uniform policy being adhered to

  Yes

  No

  N/A

• Name badges being worn

  Yes

  No

  N/A

• Jewellery policy being adhered to

  Yes

  No

  N/A

• Customer service

  1

  2

  3

  4

  5

Cleanliness

• Walls, floors and surfaces

  acceptable

  un-acceptable

• Racks and displays

  acceptable

  un-acceptable

• Equipment

  acceptable

  un-acceptable

• Cool room and storage

  acceptable

  un-acceptable

Safe work practices

• Equipment being used correctly

  Yes

  No

  N/A

• PPE being used as required

  Yes

  No

  N/A

• Are there trip hazards present

  Safe

  At Risk

  N/A

• First aid kit available

  Yes

  No

  N/A

• Food safety and hygiene protocols are being adhered to

  Yes

  No

  N/A

Records

• Are cold temperature checks up to date

  Yes

  No

  N/A

• Are hot temperature checks up to date

  Yes

  No

  N/A

• Are scale checks up to date

  Yes

  No

  N/A

• Are tare weight checks up to date

  Yes

  No

  N/A

• Are floor checks up to date

  Yes

  No

  N/A

Machinery and equipment

• All in good working order

  Yes

  No

  N/A

Maintenance and Repairs

• Any required

  Yes

  No

  N/A

• Any lighting required to be replaced

  Yes

  No

  N/A

Other

• Emergency numbers displayed

  Yes

  No

  N/A

• SOP JSA and MSDS available

  Yes

  No

  N/A

• All labelling regulations adhered to

  Yes

  No

  N/A

• Other comments.......

  Yes

  No

  N/A

DELI DEPARTMENT

Staff

• Hairnets or hats in use

  Yes

  No

  N/A

• Correct footwear

  Yes

  No

  N/A

• Uniform policy being adhered to

  Yes

  No

  N/A

• Name badges being worn

  Yes

  No

  N/A

• Jewellery policy being adhered to

  Yes

  No

  N/A

• Customer service

  1

  2

  3

  4

  5

Cleanliness

• Walls, floors and surfaces

  acceptable

  un-acceptable

• Racks and displays

  acceptable

  un-acceptable

• Equipment

  acceptable

  un-acceptable

• Cool room and storage

  acceptable

  un-acceptable

Safe work practices

• Equipment being used correctly

  Yes

  No

  N/A

• PPE being used as required

  Yes

  No

  N/A

• Are there trip hazards present

  Safe

  At Risk

  N/A

• First aid kit available

  Yes

  No

  N/A

• Food safety and hygiene protocols are being adhered to

  Yes

  No

  N/A

Records

• Are cold temperature checks up to date

  Yes

  No

  N/A

• Are hot temperature checks up to date

  Yes

  No

  N/A

• Are scale checks up to date

  Yes

  No

  N/A

• Are tare weight checks up to date

  Yes

  No

  N/A

• Are floor checks up to date

  Yes

  No

  N/A

Machinery and equipment

• All in good working order

  Yes

  No

  N/A

Maintenance and repairs

• Any required

  Yes

  No

  N/A

• Any lighting required to be replaced

  Yes

  No

  N/A

Other

• Emergency numbers displayed

  Yes

  No

  N/A

• SOP JSA ans MSDS available

  Yes

  No

  N/A

• All labelling regulations adhered to

  Yes

  No

  N/A

• Other comments.......

  Yes

  No

  N/A

SEAFOOD DEPARTMENT

Staff

• Hairnets or hats in use

  Yes

  No

  N/A

• Correct footwear

  Yes

  No

  N/A

• Uniform policy being adhered to

  Yes

  No

  N/A

• Name badges being worn

  Yes

  No

  N/A

• Jewellery policy being adhered to

  Yes

  No

  N/A

• Customer service

  1

  2

  3

  4

  5

Cleanliness

• Walls, floors and surfaces

  acceptable

  un-acceptable

• Racks and displays

  acceptable

  un-acceptable

• Equipment

  acceptable

  un-acceptable

• Cool room and storage

  acceptable

  un-acceptable

Safe work practices

• Equipment being used correctly

  Yes

  No

  N/A

• PPE being used as required

  Yes

  No

  N/A

• Are there trip hazards present

  Safe

  At Risk

  N/A

• First aid kit available

  Yes

  No

  N/A

• Food safety and hygiene protocols are being adhered to

  Yes

  No

  N/A

Records

• Are cold temperature checks up to date

  Yes

  No

  N/A

• Are scale checks up to date

  Yes

  No

  N/A

• Are tare weight checks up to date

  Yes

  No

  N/A

• Are floor checks up to date

  Yes

  No

  N/A

Machinery and equipment

• All in good working order

  Yes

  No

  N/A

Maintenance and repairs

• Any required

  Yes

  No

  N/A

• Any lighting required to be replaced

  Yes

  No

  N/A

Other

• Emergency numbers displayed

  Yes

  No

  N/A

• SOP JSA and MSDS available

  Yes

  No

  N/A

• All labelling regulations adhered to

  Yes

  No

  N/A

• Other comments........

  Yes

  No

  N/A

GROCERY DEPARTMENT

Staff

• Correct footwear

  Yes

  No

  N/A

• Uniform policy being adhered to

  Yes

  No

  N/A

• Name badges being worn

  Yes

  No

  N/A

• Jewellery policy being adhered to

  Yes

  No

  N/A

• Customer service

  1

  2

  3

  4

  5

Cleanliness

• Walls floors and surfaces

  acceptable

  un-acceptable

• Racks and displays

  acceptable

  un-acceptable

• General shelving

  acceptable

  un-acceptable

• Equipment

  acceptable

  un-acceptable

Safe work practices

• Equipment being used correctly

  Yes

  No

  N/A

• Capping neat and stacked safely

  Yes

  No

  N/A

• Are there trip hazards present

  Safe

  At Risk

  N/A

• First aid kit available

  Yes

  No

  N/A

Records

• Floor checks up to date

  Yes

  No

  N/A

Machinery and equipment

• All in good working order

  Yes

  No

  N/A

Maintenance and repairs

• Any required

  Yes

  No

  N/A

• Any lighting required to be replaced

  Yes

  No

  N/A

Other

• Emergency numbers displayed

  Yes

  No

  N/A

• SOP JSA and MSDS available

  Yes

  No

  N/A

• Other comments........

  Yes

  No

  N/A

STORE ROOM DEPARTMENT

Staff

• Correct footwear

  Yes

  No

  N/A

• Uniform policy being adhered to

  Yes

  No

  N/A

• Jewellery policy being adhered to

  Yes

  No

  N/A

• Name badges being worn

  Yes

  No

  N/A

Cleanliness

• Walls, floors and surfaces

  acceptable

  un-acceptable

• Racks and displays

  acceptable

  un-acceptable

• General shelving/racking

  acceptable

  un-acceptable

• Equipment

  acceptable

  un-acceptable

Safe work practices

• All Fire Doors and Emergency Exits clear and visible

  Yes

  No

  N/A

• Equipment being used correctly

  Yes

  No

  N/A

• Equipment being used by authorised persons only

  Yes

  No

  N/A

• PPE being used where required

  Yes

  No

  N/A

• Stock neat and safely stacked

  Yes

  No

  N/A

• Are there trip hazards present

  Safe

  At Risk

  N/A

• First aid kit available

  Yes

  No

  N/A

• Racking load limits are displayed

  Yes

  No

  N/A

• Racking load limits are being followed

  Yes

  No

  N/A

Machinery and equipment

• Any required

  Yes

  No

  N/A

• Any lighting required to be replaced

  Yes

  No

  N/A

Other

• Emergency numbers displayed

  Yes

  No

  N/A

• SOP JSA and MSDS available

  Yes

  No

  N/A

• Other Comments.......

  Yes

  No

  N/A

MEAT DEPARTMENT

Staff

• Hairnets or hats in use

  Yes

  No

  N/A

• Correct footwear

  Yes

  No

  N/A

• Uniform policy being adhered to

  Yes

  No

  N/A

• Jewellery policy being adhered to

  Yes

  No

  N/A

• Customer service

  1

  2

  3

  4

  5

Cleanliness

• Walls, floors and surfaces

  acceptable

  un-acceptable

• Racks and displays

  acceptable

  un-acceptable

• Equipment

  acceptable

  un-acceptable

• Cool room and storage

  acceptable

  un-acceptable

Safe work practices

• Equipment being used correctly

  Yes

  No

  N/A

• PPE being used as required

  Yes

  No

  N/A

• Are there trip hazards present

  Safe

  At Risk

  N/A

• First aid kit available

  Yes

  No

  N/A

• Food safety and hygiene protocols are being adhered to

  Yes

  No

  N/A

Records

• Are cold temperature checks up to date

  Yes

  No

  N/A

• Are scale checks up to date

  Yes

  No

  N/A

• Are tare weight checks up to date

  Yes

  No

  N/A

• Are floor checks up to date

  Yes

  No

  N/A

Machinery and equipment

• All in good working order

  Yes

  No

  N/A

Maintenance and repairs

• Any required

  Yes

  No

  N/A

• Any lighting required to be replaced

  Yes

  No

  N/A

Other

• Emergency numbers displayed

  Yes

  No

  N/A

• SOP JSA and MSDS available

  Yes

  No

  N/A

• All labelling regulations adhered to

  Yes

  No

  N/A

• Other Comments.......

  Yes

  No

  N/A

COLD STORES DEPARTMENT

Staff

• Correct footwear

  Yes

  No

  N/A

• Uniform policy being adhered to

  Yes

  No

  N/A

• Name badges being worn

  Yes

  No

  N/A

• Jewellery policy being adhered to

  Yes

  No

  N/A

• Customer service

  1

  2

  3

  4

  5

Cleanliness

• Walls, floors and surfaces

  acceptable

  un-acceptable

• Racks and displays

  acceptable

  un-acceptable

• Equipment

  acceptable

  un-acceptable

• Cool room and storage

  acceptable

  un-acceptable

Safe work practices

• Equipment being used correctly

  Yes

  No

  N/A

• PPE being used as required

  Yes

  No

  N/A

• Are there trip hazards present

  Safe

  At Risk

  N/A

• First aid kit available

  Yes

  No

  N/A

Records

• Are cold temperature checks up to date

  Yes

  No

  N/A

• Are floor checks up to date

  Yes

  No

  N/A

Machinery and equipment

• All in good working order

  Yes

  No

  N/A

Maintenance and repairs

• Any required

  Yes

  No

  N/A

• Any lighting required to be replaced

  Yes

  No

  N/A

Other

• Stock load lines are being met

  Yes

  No

  N/A

• Emergency numbers displayed

  Yes

  No

  N/A

• SOP JSA and MSDS available

  Yes

  No

  N/A

• Other Comments...........

  Yes

  No

  N/A

CHECKOUT

Staff

• Correct footwear

  Yes

  No

  N/A

• Uniform policy being adhered to

  Yes

  No

  N/A

• Name badges being worn

  Yes

  No

  N/A

• Jewellery policy being adhered to

  Yes

  No

  N/A

• Customer service

  1

  2

  3

  4

  5

Cleanliness

• Walls, floors and surfaces

  acceptable

  un-acceptable

• Racks and displays

  acceptable

  un-acceptable

• General shelving

  acceptable

  un-acceptable

• Equipment

  acceptable

  un-acceptable

Safe work practices

• Equipment being used correctly

  Yes

  No

  N/A

• Capping neat and safely stacked

  Yes

  No

  N/A

• Are there trip hazards present

  Safe

  At Risk

  N/A

Records

• Are scale checks up to date

  Yes

  No

  N/A

• Are floor checks up to date

  Yes

  No

  N/A

Machinery and equipment

• All in good working order

  Yes

  No

  N/A

Maintenance and repairs

• Any required

  Yes

  No

  N/A

• Any lighting required to be replaced

  Yes

  No

  N/A

Other

• Emergency numbers displayed

  Yes

  No

  N/A

• SOP JSA and MSDS available

  Yes

  No

  N/A

• Tobacco legislation in regard to sale and display of tobacco product is adhered to

  Yes

  No

  N/A

• Other Comments........<br>

  Yes

  No

  N/A

LUNCH BOX @ 79

Staff

• Hair nets or caps in use

  Yes

  No

  N/A

• Correct footwear

  Yes

  No

  N/A

• Uniform policy being adhered to

  Yes

  No

  N/A

• Name badges being worn

  Yes

  No

  N/A

• Jewellery policy being adhered to

  Yes

  No

  N/A

• Customer service

  1

  2

  3

  4

  5

Cleanliness

• Walls, floors and surfaces

  acceptable

  un-acceptable

• Racks and displays

  acceptable

  un-acceptable

• Equipment

  acceptable

  un-acceptable

• Cool room And storage

  acceptable

  un-acceptable

Safe work practices

• Equipment being used correctly

  Yes

  No

  N/A

• PPE being used as required

  Yes

  No

  N/A

• Are there trip hazards present

  Safe

  At Risk

  N/A

• First aid kit available

  Yes

  No

  N/A

• Food safety and hygiene protocols are being adhered to

  Yes

  No

  N/A

Records

• Are cold temperature checks up to date

  Yes

  No

  N/A

• Are scale checks up to date

  Yes

  No

  N/A

• Are tare weight checks up to date

  Yes

  No

  N/A

• Are floor checks up to date

  Yes

  No

  N/A

Machinery and equipment

• All in good working order

  Yes

  No

  N/A

Maintenance and repairs

• Any required

  Yes

  No

  N/A

• Any lighting required to be replaced

  Yes

  No

  N/A

Other

• Emergency numbers displayed

  Yes

  No

  N/A

• SOP JSA and MSDS available

  Yes

  No

  N/A

• All labelling regulations adhered to

  Yes

  No

  N/A

• Other Comments.......

  Yes

  No

  N/A

STAFF ROOM AND AMENITIES

Cleanliness

• Walls, floors and surfaces

  acceptable

  un-acceptable

• General staff room area

  acceptable

  un-acceptable

• Toilets

  acceptable

  un-acceptable

Safe work practices

• Hazardous chemicals are stored correctly

  Yes

  No

  N/A

• Excess equipment/product stored safely

  Yes

  No

  N/A

• No trip hazards present

  Yes

  No

  N/A

• First aid kit available

  Yes

  No

  N/A

Machinery and equipment

• All in good working order

  Yes

  No

  N/A

Maintenance and repairs

• Any required

  Yes

  No

  N/A

• Any lighting required to be replaced

  Yes

  No

  N/A

Staff room forms available

• A copy of the award

  Yes

  No

  N/A

• A copy of the national employment standards

  Yes

  No

  N/A

• Hazard report forms

  Yes

  No

  N/A

• Staff incident report forms

  Yes

  No

  N/A

• Visitors incident report forms

  Yes

  No

  N/A

• Evacuation procedures

  Yes

  No

  N/A

• Floor plans

  Yes

  No

  N/A

• Anti discrimination policy

  Yes

  No

  N/A

• Rest superannuation

  Yes

  No

  N/A

• Emergency numbers

  Yes

  No

  N/A

• First aid officers

  Yes

  No

  N/A

• Medical attention poster

  Yes

  No

  N/A

• Quit smoking poster

  Yes

  No

  N/A

• Hygiene policy

  Yes

  No

  N/A

• Wash hands sign

  Yes

  No

  N/A

• SOP and JSA folder

  Yes

  No

  N/A

• SOP for Billi

  Yes

  No

  N/A

OFFICES

Cleanliness

• Wall, floors and surfaces

  Yes

  No

  N/A

• General area

  Yes

  No

  N/A

• Safe work practices

  Yes

  No

  N/A

Excess equipment/product stored safely

• No trip hazards present

  Yes

  No

  N/A

• First aid kit available

  Yes

  No

  N/A

Machinery and equipment

• All in good working order

  Yes

  No

  N/A

Maintenance and repairs

• Any required

  Yes

  No

  N/A

• Any lighting required to be replaced

  Yes

  No

  N/A

• Other Comments......

  Yes

  No

  N/A

SITE MANAGEMENT CHECK LIST

The following is to be completed with the store manager or appointed store manager

• Product recall<br>Is the procedure in place and being used

  Yes

  No

  N/A

• Incident reports<br>Are these forms being used and forwarded correctly

  Yes

  No

  N/A

• Hazard reports<br>Are these forms being used and forwarded correctly

  Yes

  No

  N/A

• Store checks<br>Are the daily store checks being completed and kept up to date

  Yes

  No

  N/A

• Floor Checks<br>Are daily store floor checks up to date?

  Yes

  No

  N/A

• Repairs and maintenance <br>Are there ant major repairs and/maintenance to plant,equipment or building required

  Yes

  No

  N/A

• Vehicle checks<br>Are the weekly vehicle checks up to date

  Yes

  No

  N/A

• Vehicle services<br>Are the vehicle services up to date

  Yes

  No

  N/A

• Vehicle First aid kits<br>Are first aid kit available?

  Yes

  No

  N/A

• Pest Control<br>Is the pest control up to date and complete

  Yes

  No

  N/A

• Fire & safety equipment <br>Is the service log up to date and complete

  Yes

  No

  N/A

• First aid kits<br>Are the first aid kit serviced and up to date

  Yes

  No

  N/A