Quilter Group Health, Safety and Environmental Audit

• Site Location

  Select Belfast Birmingham Brighton Bristol Carlisle Chester Colchester Dubai Dublin Edinburgh Exeter Glasgow Hong Kong Jersey Leeds Leicester Liverpool London, Senator House Manchester Pinnicle Manchester Trident Newcastle Isle of Man, Onchan Preston Salisbury Shipley Singapore Stockport Southampton OMH Swindon Southampton OMP York

  • Belfast
  • Birmingham
  • Brighton
  • Bristol
  • Carlisle
  • Chester
  • Colchester
  • Dubai
  • Dublin
  • Edinburgh
  • Exeter
  • Glasgow
  • Hong Kong
  • Jersey
  • Leeds
  • Leicester
  • Liverpool
  • London, Senator House
  • Manchester Pinnicle
  • Manchester Trident
  • Newcastle
  • Isle of Man, Onchan
  • Preston
  • Salisbury
  • Shipley
  • Singapore
  • Stockport
  • Southampton OMH
  • Swindon
  • Southampton OMP
  • York

• Assessment Date

  Date

• Assessor

• Description of Premises

• The SHE Risk Assessment is a comprehensive review of both quality of delivery and compliance to recognised industry practice for all in scope services. The Assessment has been designed to measure performance against a consistent standard in operation across the Quilter PLC portfolio. The attached matrix is utilised to establish the level of risk and thus any further controls that may be required.

  

Areas of Inspection

Documentation

• HSE policies displayed

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• HSE Law Poster

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Insurance documents

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Are suitable risk assessments in place covering the range of activities undertaken on site and have these been subject to review within the last 12 months?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Equipment service records

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Facility service records

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Staff inductions

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Have all accidents/incidents/near misses been recorded and reported using the online form?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Asbestos report

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Confined spaces

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• CDM

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Contractor control

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• COSHH assessments

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• DSEAR

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Have DSE assessments been completed for all relevant staff and any actions completed or closed?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Driving at work

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• EICR / PAT

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Events

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Health surveillance

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Home working

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Legionella

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Lone working

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• New and expectant mothers

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Violence and aggression

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Young persons

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Others identified

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

Facility Safety

• Safe access and egress

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Free from trip hazards

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Adequate lighting

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Safety signage and communication

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Vehicles and pedestrian segregation

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Housekeeping

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Are there effective access control arrangements to site, including visitor book and restricted areas (plant rooms/roofs/etc)?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Others identified

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

COVID

• Is a suitable and sufficient COVID Risk Assessment displayed?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Is home working evident?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• One way systems

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Social distancing

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• COVID signage and communication

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Cleaning, hygiene and wash stations

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• PPE

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Others identified

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

First Aid

• Has an assessment of first aid needs been completed?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Is there an up to date schedule of first aiders displayed on site?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Do you have access to a first aid box that is correctly stocked and readily available?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Are first aid boxes checked regularly and documented records available to reflect this?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

Fire

• Does the site have a valid Fire Risk Assessment (FRA) and have any significant findings been addressed?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Fire Drills

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Fire Detection

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Emergency Lighting

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Fire fighting equipment, dry risers and suppression systems

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Fire signage

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Escape and exit routes

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Incident Marshals and Fire Safety Training

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Gas safe

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Housekeeping / Waste Management / Cable Management

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Compartmentation

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Others identified

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

Welfare

• Eating and rest facilities

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Sanitary Conveniences

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Changing Area

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Dust / Noise

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Others identified

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

Working Practices

• Manual handling

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Use of ladders

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Safety observations

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Emergency preparedness awareness

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Others identified

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

Personal Protective Equipment

• If required, is PPE acceptable

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Other

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

Equipment

• Cleanliness

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Equipment suitability

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Lifting equipment / Manual Handling Aids

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Other identified

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

COSHH/Storage

• Racking / Shelving

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Materials storage

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Have all hazardous substances been identified and recorded on a COSHH register?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Are SDS available for all hazardous substances used on site?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Are all chemicals used stored in appropriate facilities to prevent misuse/environmental harm?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

Waste Management

• Waste streams clearly signed and communicated

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Waste segregated & controlled

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

Access Equipment

• Lifts - are maintenance and statutory inspection records valid and available?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Window Cleaning Cradles - are maintenance and statutory inspection records valid and available?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Window Cleaning Cradles - are training/competence records valid and available?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Safety Harnesses and Anchor Points - are maintenance and statutory inspection records valid and available?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

Back of House

• Are traffic/pedestrian routes clearly segregated?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Are external/circulation areas well-lit and free from clutter?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Are levels of housekeeping adequate to all back of house areas/plant rooms?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Are items of plant/equipment adequately guarded (waste compactors/lift motor rooms)?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Have noise assessments conducted for applicable plant rooms?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

Catering

• Is there a documented food safety system (based on HACCP principles) in place and has the system been reviewed within the last 12 months?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Have all food handlers received training appropriate to their work? (Eg. CIEH Level 2 Certificate in Food Hygiene)

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Are all personnel wearing appropriate clean over clothing and maintaining an acceptable standard of personal cleanliness and hygiene?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Are all stored products (dry, chilled and frozen) properly stored, adequately labelled and within date codes?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Are all freezers and refrigerators operating at or below their specified operating temperature?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Are the operating temperatures checked at least twice daily and recorded?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Are temperatures of hot and cold service equipment checked regularly and recorded?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Is an effective cleaning schedule in place (with records available to reflect this) and cleaning standards monitored by a senior member of staff?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Has kitchen ductwork been inspected for cleanliness within the last 2 years and based on usage, is there a regular cleaning regime in place for kitchen extract ducts?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

• Is all catering equipment subject to suitable servicing/ maintenance, in line with manufacturers recommendations?

  Unacceptable

  Tolerable

  Adequate - Normal risk

  Acceptable - Very Low Risk

  N/A

Assessment Outcome

• The following gives an overall assessment based upon the findings within the risk assessment in line with the above risk matrix

• What is the overall site risk likelihood? 1 - Unlikely / 2 - Possible / 3 - Quite Possible / 4 - Likely / 5 - Very Likely

• What is the overall site risk severity? 1 - Negligible / 2 - Slight / 3 - Moderate / 4 - Severe / 5 - Very Severe

• What is the overall site risk? (Likelihood x Severity)

  Acceptable (1 - 3)

  Adequate (4 - 9)

  Tolerable (10 - 15)

  Unacceptable (16 - 25)

Inspection Sign Off

• Assessment Carried Out By:

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• Report Issued To:

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