Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Section One - CCTV Operator Assessment

  • 1.1- Is the officer in full uniform presenting a smart and professional image at all times

  • 1.2 - Is the officer in possession of the appropriate SIA licence required to perform their current job roles,record SIA licence numbers and expiry date

  • 1.3 - Is the officers time keeping and attendance of an acceptable standard

  • 1.4 - Does the officer demonstrate good interaction and communication skills- colleagues, centre management, tenants, emergency services, the public etc

  • 1.5 - Is the officers performance to the required standard - any issues or concerns raised concerning their performance

  • 1.6 - Has the officer been fully site trained

  • 1.7- Is the officer fully aware of the centres emergency plans - fire, bomb threats, flooding etc

Section 2 - CCTV Operator system Knowledge

  • 2.1 - Is the operator aware of the Company/site CCTV manual (ask that they identify at least 4 of the Manuals contents record third responses) <br>

  • 2.3 - As the operator signed the current CCTV manual

  • 2.4 - Is the operator aware of the Data Protection Act

  • 2.5 - Is the operator aware of the process when receiving a Subject Access Request ( record the operators response )

  • 2.6 - Is the operator aware of routine checks that are required to be conducted on the CCTV system and at what frequency should these be undertaken (record the responses )

  • 2.7 - Is the operator aware of the procedure for the release of images

Section Three - Assignment Instructions - select two sections of the AI's and test the officers understanding, record the section and response below

  • 3.1 - Test one - Was the response of the required standard

  • 3.2 - Test two - was the response of the required standard

Section Four - Scenario Testing - give the CCTV operator two scenarios utilising other security staff available and assess the response given. Please record details of both the scenario and response below

  • 4.1 - Scenario one - did the officer give the correct response

  • 4.2 - Scenario two - did the officer give the correct response

Section Five - summary

  • 5.2 - Dose the officer have any issues or concerns to discuss

  • 5.3 - are there any additional actions, targets or objectives set for the officer based upon this assessment - detail below

  • 5.1 - Are there any other outstanding issues or concerns not already discussed

  • Completed by

  • CCTV operator

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