Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Section One - CCTV Operator Assessment
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1.1- Is the officer in full uniform presenting a smart and professional image at all times
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1.2 - Is the officer in possession of the appropriate SIA licence required to perform their current job roles,record SIA licence numbers and expiry date
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1.3 - Is the officers time keeping and attendance of an acceptable standard
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1.4 - Does the officer demonstrate good interaction and communication skills- colleagues, centre management, tenants, emergency services, the public etc
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1.5 - Is the officers performance to the required standard - any issues or concerns raised concerning their performance
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1.6 - Has the officer been fully site trained
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1.7- Is the officer fully aware of the centres emergency plans - fire, bomb threats, flooding etc
Section 2 - CCTV Operator system Knowledge
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2.1 - Is the operator aware of the Company/site CCTV manual (ask that they identify at least 4 of the Manuals contents record third responses) <br>
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2.3 - As the operator signed the current CCTV manual
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2.4 - Is the operator aware of the Data Protection Act
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2.5 - Is the operator aware of the process when receiving a Subject Access Request ( record the operators response )
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2.6 - Is the operator aware of routine checks that are required to be conducted on the CCTV system and at what frequency should these be undertaken (record the responses )
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2.7 - Is the operator aware of the procedure for the release of images
Section Three - Assignment Instructions - select two sections of the AI's and test the officers understanding, record the section and response below
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3.1 - Test one - Was the response of the required standard
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3.2 - Test two - was the response of the required standard
Section Four - Scenario Testing - give the CCTV operator two scenarios utilising other security staff available and assess the response given. Please record details of both the scenario and response below
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4.1 - Scenario one - did the officer give the correct response
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4.2 - Scenario two - did the officer give the correct response
Section Five - summary
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5.2 - Dose the officer have any issues or concerns to discuss
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5.3 - are there any additional actions, targets or objectives set for the officer based upon this assessment - detail below
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5.1 - Are there any other outstanding issues or concerns not already discussed
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Completed by
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CCTV operator