Title Page

  • regional Meeting actions

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Last months actions carried forward

Customer

OTC actions

  • AMS to sense check paybase to identify supervisors for further training send list to July by 16th December

Items actions

  • FQ to present on Southwick as a GAP

  • EPS commitment to clear down the bounced back scripts and deliver more than 59% clear down.

  • All AM's to send out red letter days on a Mondays and pick up conversations with each branch that had a day of red availability for the previous week

PSI actions

  • Communicate with area team regarding trapped flu stock. Commitment to not having any flu vaccine write off by season end.

  • All AMs to review whether they have got the right PSI lead in place and to ensure that they are released one day per month to chase outstanding LCS claims.

  • FQ to liaise with AR to ensure that PSI lead info is correct

  • All flu pharmacists need to complete the Mylearn for travel vaccines by Friday 16th. Admin team to chase. AM to check in mid week and contact all non-compliant pharmacies by Friday.

  • MUR review for conference call on a Friday to agree saturday and following week actions.

  • NMS H and M to move to 4/week ( CR agreed list)

Professional actions

  • PSA first visits by end of Jan, follow up visit within 6 weeks or start again.

HR actions

OTHER actions

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