Regional Meeting Action points

• regional Meeting actions

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Last months actions carried forward

• DD to chase BI P and L reporting for August

  yes

  no

  not applicable to delegate

• SM to compare Q4 top 150 OTC with inspire to ensure that the two lists correlate

  yes

  no

  not applicable to delegate

Customer

• AR to query the managing queue measure with AbA with respect to whole areas being n/a or 0

  yes

  no

  not applicable to delegate

OTC actions

Items actions

• Organise launch meeting prior to 14th November for 2 GP advantage project branches

  yes

  partially completed

  no

  not applicable to delegate

• Agree HoR/AM action plans from 14th November

  yes

  no

  not applicable to delegate

• DF to submit slides for December GP advantage project presentation to ID by the 3rd December

  yes

  no

  not applicable to delegate

PSI actions

• Bi weekly conference calls for BCFH for MURs

  yes

  no

  not applicable to delegate

• PSI leads to book their own day out of branch every month with rota.

  yes

  no

  not applicable to delegate

• Focus on health and medical for NMS recruits. Expectation of > 2 per week

  yes

  no

  not applicable to delegate

• Craig to identify PSI lead for 2C by Friday 4th November

  yes

  no

  not applicable to delegate

HR actions

• RJH to circulate list of leading everyday candidates to AM's by Monday 8th November

  yes

  no

  not applicable to delegate

• JS to populate AM Diaries with leading everyday sessions by 14th November

  yes

  no

  not applicable to delegate

• AR to ensure that leading everyday dates are covered in the rota for the remainder of the year.

  yes

  no

  not applicable to delegate

• Reminder to ensure that BMs collect the right to work documents for all employees

  yes

  no

  not applicable to delegate

OTHER actions

• AM' s to chase all stores that have yet to access the test SCR records

  yes

  partially completed

  no

  not applicable to delegate

• DD to check SCR process for care homes

  yes

  no

  not applicable to delegate

• All AM's to complete RTM actions audit and email to JS by Friday 3rd December latest

  yes

  no

  not applicable to delegate

• Yes

  No

  N/A