Regional Support Manager Monthly Audit

CQC Registration certificate is displayed and visible?

CQC rating is visibly displayed and a report summary made available?

Liability Insurance Certificate is in date and visibly displayed?

Noticeboards display relevant information throughout the home?

Speak up information is displayed and available throughout the home?

There is a training schedule in place for the relevant year

There is a training matrix in place that is current and includes all staff and training courses available ?

The training matrix is up to date and reviewed monthly?

All staff are up to date with mandatory training in accordance with legislation or policy

All staff are trained in accordance to their designation and responsibilities and refreshed in accordance with legislation or policy?

Quality Assurance audits are up to date and issues identified are actioned in a timely manner?

DoLS tracker is up to date?

DBS tracker is up to date and reviewed as per policy?

There is evidence of annual disclosure conversations documented as part of appraisals?

There is a supervision schedule that is up to date?

There is an appraisal schedule that is up to date?

There is a business continuity plan in place that staff are aware of, understand and adhere to and has been reviewed within the last 12 months?

There is rota that is reflective of current resident needs and accounts for skill mixes and that there is a minimum of 4 weeks rota in place?

There is evidence of staff meetings that are open and transparent and within the last 3 months?

There is a staff meeting planner in accordance with policy for the 12 month period?

There is evidence of resident/relative meetings that are open and transparent and within the last 3 months?

There is a resident/relative meeting planner in accordance with policy for the 12 month period?

Do all staff have access to QCS policy and procedures system?

There is a read, understand file for staff to evidence policy adherence and that they have access to username and password for QCS?

Is the monthly KPI been submitted by 3rd of each month to the senior management team to review? (Check that the home manager has analysed all the data on the managers sheet)