Relationship Management & Supplier Performance

• Conducted on

  Date

• Prepared by

• Location
  Address

• Company

• Supplier Type

  Select

• Company Representative Name and Position

• Company Representative Name and Position

• Company Representative Name and Position

• Review Previous Meeting Actions

  Yes

  No

  Downer Action

  Supplier Action

Health & Safety - Zero Harm

• Safety Moment - Share something you have witnessed that could have been done better

  Discussed

  N/A

  Downer Action

  Supplier Action

• Changes in Zero Harm - Changes to policies or Safety Alerts

  Yes

  No

  Downer Action

  Supplier Action

• PPE / Compliance - Observation of Supplier and reinforce expectations

  Select Good Fair Poor Downer Action Supplier Action

  • Good
  • Fair
  • Poor
  • Downer Action
  • Supplier Action

• Yard Checks - Is the failure rate improving?

  Yes

  No

  N/A

Asset Management

• Equipment Condition - General feeling of level of R&M

  Good

  Fair

  Poor

  Downer Action

  Supplier Action

• Individual Asset Concerns - Are there assets that we should be worried about

  Yes

  No

  Downer Action

  Supplier Action

• Trends / Themes - What external perspective can you give us

  Safe

  At Risk

  N/A

• Forward Works / New Assets - Whats coming up

  Discussed

  N/A

  Downer Action

  Supplier Action

• Assets Released Capex Plan / EMO - Whats going out (Reduced Spend)

  Discussed

  N/A

  Downer Action

  Supplier Action

• Suggestions - How can we manage our fleet better

  Discussed

  N/A

  Downer Action

  Supplier Action

Uptime Management

• Daily - Are you communicating with us daily on unplanned downtime

  Yes

  No

  Downer Action

  Supplier Action

• Advance booking rate - Are we planning ahead

  Good

  Fair

  Poor

• Information for Operators - Are we telling you what is faulty

  Good

  Fair

  Poor

• Downtime - What downtime have we had exceeding 72 hours

  Discussed

  N/A

  Downer Action

  Supplier Action

• Job Specifics

  Discussed

  N/A

  Downer Action

  Supplier Action

• Internal Challenges - Staff Changes

  Yes

  No

  Downer Action

  Supplier Action

Financial

• Billing / CI / BI - Review understanding

  Discussed

  N/A

  Downer Action

  Supplier Action

• Exception Rate - Discuss Exception %

  Good

  Fair

  Poor

• Exception Specifics

  Good

  Fair

  Poor

• DFA Adherence

  Good

  Fair

  Poor

• Payments

  Discussed

  N/A

  Downer Action

  Supplier Action

Service Delivery

• Operator Feedback - What our people say about you

  Discussed

  N/A

  Downer Action

  Supplier Action

• Yard Checks - Are we getting what we ask for?

  Good

  Fair

  Poor

  Downer Action

  Supplier Action

• Defects Reported - Appropriate

  Good

  Fair

  Poor

  Downer Action

  Supplier Action

• Additional Services - What can you offer that we don't utilise

  Discussed

  N/A

  Downer Action

  Supplier Action

• Alignment of supply chain - Are our supply chains aligned

  Yes

  No

  Downer Action

  Supplier Action