Retail audit

• Store name

• Conducted on

  Date

• Store manager

• Visit conducted by

Managers controls

• ID asked for and booked in

• P&P updates completed monthly

  Select No 1-5 months 6+ months

  • No
  • 1-5 months
  • 6+ months

• What archiving do you currently have in store

  1 month

  2 months

  3+ months

• Search log in place - 6 months worth

• Insurance certificates up to date

• Manager handover present

• Key holder log up to date

  Select No Partially correct Correct

  • No
  • Partially correct
  • Correct

• All team members have completed mandatory compliance training

• What is the weee policy

  Don't know

  Partial answer

  Full knowledge

• Health and safety checks completed on Hub and LTT folder

  Select No Completed up to 6 months Completed missing weeks

  • No
  • Completed up to 6 months
  • Completed missing weeks

• How long have you had your safe code for?

  1-3 months

  3-6 months

  6+ months

• Where is your fire meeting location?

  Don't know

  Correct place given

• MMCD completed every month on time

• When did you last do your risk assessment

  Don't know

  Within 1 year

  Over 1 year

Contracts

• How many contract errors in the last month

  1-3

  4-7

  8+

• Compliance errors on Hub

  Yes

  No

  N/A

Shop floor

• Tills locked when not attended

• Shop floor cupboards locked

• Clear CP quarantine area

• CP cleansing log in place - 6 months worth

• Privacy 6 appeal book has all current team members signature

Manual trading box

• Designated box

• Manual reconciliation for tills

• Manual paper work including manual receipts

• Retail trading contingency pack

• Customer collection form

• Pens

• Manual SID paperwork

SOD/EOD

• Financial control pack - in date and fully signed

• UIN resolutions - resolved and signed

• Discounts reports - have receipts attached, promo and pricing attached if handset discounted, signed as reviewed

• Returns reports - attached and reviewed, all returns have receipts fully signed, report signed

• Credits - reviewed for previous day, explanations for all credits, credits within policy, report signed

• Tenders report - reviewed and signed, all within policy

• Store summary report - variances explained, variances on variance report, signed for evening, signed as reviewed for next day

• Giro slip - 2 signatures, money matches store summary, cash bag number, grey bag number, date

• RMA's and repairs dispatched

• Compliance errors on hub

  Select Yes No Partial

  • Yes
  • No
  • Partial

• Till keys present and secure

Safe

• Left property log (cards)

• Keys locked in key cupboard/safe

• PED checks completed for each month

  Select No 1-5 months 6+ months

  • No
  • 1-5 months
  • 6+ months

• Safe locked

Posters

• Absolute rules poster

• Environment policy

• Keeping you safe poster

• H&S poster

• H&S store info poster on show