Retail Store Operations Checklist

• Branch / Store Name

  Kotara

  Glendale

• Conducted date and time

  Date

• Name

EMPLOYEES

• Are you wearing appropriate uniform with name badge?

  Yes

  No

  N/A

• Are you wearing correct footwear, looking sharp and ready to be on floor?

  Yes

  No

  N/A

• Are you having full knowledge of the products(Plans&Devices) features and updated pricing before starting on the floor? <br>(This will be used for tracking situations like incorrect - sales, NBA, quotes and information).

  Yes

  No

  N/A

• Are daily tasks and targets shared by the Area Manager and are you clear and ready on them?

  Yes

  No

  N/A

Opening duties

• Floor is cleaned and in good condition?

  Yes

  No

  N/A

• All the lights/Demos are on and the background music is setted up ?

  Yes

  No

  N/A

• Are the mirrors/glass clean?

  Yes

  No

  N/A

• Ensure APP walls are organised and products are properly stocked and priced.

  Yes

  No

  N/A

• Ensure cash in registers and EFTpos machine is working

  Yes

  No

  N/A

• Are all cords anchored or covered?

  Yes

  No

  N/A

• Are the entrances and exits unobstructed?

  Yes

  No

  N/A

• Are floor clear of wet signs and safe for cux and staff?

  Yes

  No

  N/A

• Have you checked Redsource for New promos/product knowledge/pricing and updates?

  Yes

  No

  N/A

• Have you gone through TPG learning and ensure all trainings are up to date and are confident about products?

  Yes

  No

  N/A

• Can you confirm that all device tickets are correct and as per VStyle?

  Yes

  No

  N/A

Demos and VMs

• Are all the products on display up to date, locked-/secured and damage free?

  Yes

  No

  N/A

• Do all products pricing meet Vstyle standards?

  Yes

  No

  N/A

• Are the side wall promo boards and demo tables dust and goo free ?

  Yes

  No

  N/A

• Is the merchandise display clean and visually pleasing?

  Yes

  No

  N/A

• Are the APP walls fully stocked?

  Yes

  No

  N/A

Stock STORAGE

• Are all Stock stored safely?

  Yes

  No

  N/A

• Is the stock received dated, added to clickpos&SV inventory file?

  Yes

  No

  N/A

• Backroom Clean and tidy.

  Yes

  No

  N/A

Wednesday Duties Completed?

• Trade in & QSL dispatched

  Yes

  No

  N/A

• Banking

  Yes

  No

  N/A

• Vstyle Compile

  Yes

  No

  N/A

• Invoice Sent

  Yes

  No

  N/A

Friday Duties Completed ?

• Trade in & QSL dispatched

  Yes

  No

  N/A

• EOD Order checking

  Yes

  No

  N/A

• Updating manager on Stock and APP required.

  Yes

  No

  N/A

Closing/Finishing Shifts

• Clickpos and Uploads completed?

  Yes

  No

  N/A

• CARD/CASH matched?

  Yes

  No

  N/A

• Contract compliance done if any?

  Yes

  No

  N/A

• Store left in presentable shape for next staff member?

  Yes

  No

  N/A

• Trash and cardboards disposed if any when finishing shift?

  Yes

  No

  N/A

Feedback

• Any feedbacks or issues faced for the day