Title Page
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Conducted on
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Prepared by
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Location
C.A.R.E.
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Team members and managers use please and thank you with every guest
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Team members provide a quick and courteous greeting to each guest
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Manager in charge successfully conducts table touches during travel paths
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Team provides a positive guest interaction (Parting phrase used, tray or bag presented to guest)
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Team members and managers meet uniform and hygiene standards
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Guest feedback program is active and in use (Team is aware of Guest Trac results, most recent period end report posted)
FOOD QUALITY
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French fries and hashbrowns are cooked and held properly
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Kitchen management system is present and PHU monitoring system is properly executed
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Guests orders are accurately prepared and delivered (Sandwiches marked correctly)
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Restaurant does not have any expired product
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Sandwich buns meet quality standards and are properly toasted (Toasted to order and not held more than 30 seconds)
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All produce and products meet holding and quality standards (Produce held at 65 - 85 degrees)
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Products/condiments are stored properly
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Specialty products and multi pot items are cooked and held properly
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Shortening in all french fry and multi pot fryers meet standard (Oil test kit available, all fryers pass test, free of excess crumbs)
PROFITABILITY AND SHIFT MANAGEMENT
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Suggestive selling is effectively used to maximize sales
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What is your current MTD upsell percent?
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All menu items are available
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Management command station is present, up to date and in use (Current SOS tracker posted and updated)
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P.O.P. elements are posted, current and correctly placed, P.O.P. is clean and in good condition
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Fresh and ready system is present and effective waste management system is in place
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Travel paths are effectively completed as required (Minimum of 1 per hour)