Title Page

  • Conducted on

  • Prepared by

  • Location

C.A.R.E.

  • Team members and managers use please and thank you with every guest

  • Team members provide a quick and courteous greeting to each guest

  • Manager in charge successfully conducts table touches during travel paths

  • Team provides a positive guest interaction (Parting phrase used, tray or bag presented to guest)

  • Team members and managers meet uniform and hygiene standards

  • Guest feedback program is active and in use (Team is aware of Guest Trac results, most recent period end report posted)

FOOD QUALITY

  • French fries and hashbrowns are cooked and held properly

  • Kitchen management system is present and PHU monitoring system is properly executed

  • Guests orders are accurately prepared and delivered (Sandwiches marked correctly)

  • Restaurant does not have any expired product

  • Sandwich buns meet quality standards and are properly toasted (Toasted to order and not held more than 30 seconds)

  • All produce and products meet holding and quality standards (Produce held at 65 - 85 degrees)

  • Products/condiments are stored properly

  • Specialty products and multi pot items are cooked and held properly

  • Shortening in all french fry and multi pot fryers meet standard (Oil test kit available, all fryers pass test, free of excess crumbs)

PROFITABILITY AND SHIFT MANAGEMENT

  • Suggestive selling is effectively used to maximize sales

  • What is your current MTD upsell percent?

  • All menu items are available

  • Management command station is present, up to date and in use (Current SOS tracker posted and updated)

  • P.O.P. elements are posted, current and correctly placed, P.O.P. is clean and in good condition

  • Fresh and ready system is present and effective waste management system is in place

  • Travel paths are effectively completed as required (Minimum of 1 per hour)

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.