Rexall Store Visit Checklist

• Client / Site

• Conducted on

  Date

• Prepared by

First impression

• Cosmetician available?

  Yes

  No

  N/A

• In uniform

  Yes

  No

  N/A

• Make up station prepped?

  Yes

  No

  N/A

• Cash & Derm desk clutter free?<br>

  Yes

  No

  N/A

• In stock position acceptable?

  Yes

  No

  N/A

Mind your Business

• Aware of YTD Cosmetic and Prestige Sales

  Yes

  No

  N/A

• Prestige sales being tracked? Do you know your top and bottom Derm brand ?

  Yes

  No

  N/A

• RTV binder up to date?

  Yes

  No

  N/A

• Expired log up to date?

  Yes

  No

  N/A

Ready for business

• Cosmetic till signed on with cash tray ready for business

  Yes

  No

  N/A

• Price labels in place?

  Yes

  No

  N/A

• New & Now, ends and tables merchandised to standards

  Yes

  No

  N/A

• Signage on ends & New and Now

  Yes

  No

  N/A

• Planograms 100% complete

  Yes

  No

  N/A

• Showcases/base shelves clutter free and dust free?

  Yes

  No

  N/A

• Back room/Cage/Drawers organized

  Yes

  No

  N/A

• Flyer signage correct?

  Yes

  No

  N/A

• Department fully faced?

  Yes

  No

  N/A

Building your Business-Customer Loyalty

• Meeting client file target?

  Yes

  No

  N/A

• Customer follow up?

  Yes

  No

  N/A

• Derm tool being used and targets being met.

  Yes

  No

  N/A

• Monthly Events planned & executed?

  Yes

  No

  N/A

• Inviting customers to visit Tell Rexall Website/Air Miles

  Yes

  No

  N/A

Communication

• Communication log kept in dept.

  Yes

  No

  N/A

• Tour/review dept. with Store Management & Cosmetician

  Yes

  No

  N/A

• Store visit recaps kept in Communication binder

  Yes

  No

  N/A

• Yes

  No

  N/A

Customer Observation

• Was a Quick Coach Observation completed during the visit

  Yes

  No

  N/A

• Yes

  No

  N/A
Follow up items

• Follow up item

• Assigned to

• To be completed by

  Date

• Manager name

  Sign