DM Visitation Review

Review the DM snapshot and Quota clip board with manager/ associates.

Count down each draw & deposit from the previous day to verify funds are correct.

POS 1

POS 2

Deposit amount

Review the cashier analysis for the last 7 days. Pull 30 day cashier analysis report

Review the lady 7 days paperwork. Deposits made on time and verified?

Refunds and adjustments being approved by the manager within 48 hours?

Review the most recent Audit / SCR (date)

Have deficiencies been corrected and being maintained?

LP Communication Centre up to date? Is recent weekly cashier analysis report posted? Is manager reviewing and notating? Employee acknowledgement?

Monthly merchandising guide / current Ad set properly?

Stair step?

Clip strips?

Equipment kiosk?

Marketing ( glorified / riser / isle interrupter)

Shelf takers?

Price changes current on clip board?

Checked off, verified and signed by manager?

Review AR program in the store. Print AR monitor report.

How many 0 correction counts were done?

Average 4 weeks? What was stores OOS %?

Did they meet the required amount of 0's to count?

Shrink last week acceptable? Venus Terr / Dist

4 week AVG? Versus Terr / Dist

Add on order sprinted or reviewed?

What is the add on % (min 24%)

Do additional orders need to be placed?

Review the last 2 weeks of the MAP / Email

Are actionable items current up to date?

POG's up to date?

General housekeeping / maintenance conditions

Exterior?

Interior?

Check back room, desk clean / organized with clipboards to POG and purged to policy?

Supplies organized, quantities balanced to needs?

Back stock organized and pulled daily?

Damages entered daily and verified to returns?

Damaged destroyed? Amount?

Last return date? Amount?

Daily duties pull last 30 days. Is delegation appropriate to daily operations?

Do managers have prep meeting prior to starting task? Discussing tasks and quotas?

Are employees accountable to signing off?

Is manager following up on duties completed?

Check last 30 days of emails

Are items being saved for offline use?

Have they reviewed MAP, Merch guide, All and flyer?

Review the store staffing and scheduling? Scheduled to met the stores needs?

Is the schedule filled out properly? Break times and initials?

Print store manager punch report and review breaks are taken or any adjustments?

Review all training folders for compliance. Monthly quizzes complete? Yearly chemical quiz complete? New hire folder complete?

Work safe booklet being completed monthly and on time?

Quarterly poster attached to LP board and reviewed?

Review any recruiting / training opportunities with manager. Any open roles ( 4 weeks to fill)? Does network log have any viable candidates?

Review Can Do Behaviour are active, coached, embraced as per culture valves.

Review the last visit on DM clipboard for review / progress any outstanding items.

Recap visit with manager. List 3 items per overview category.