District Manager Checklist

Greet every customer with a smile, makes eye contact and stops non selling tasks?

Don't disappear, stays available for the customer, makes them feel welcome & checks back with them?

Suggestive selling, engaged the customer in conversation, offers assistance & shopping guide?

We're PPM items offered to every customer?

Quick and courteous checkout?

Thank them for shopping with us, invite them back, and remind them of upcoming sales/ promotions?

Is the store set and merchandised for the month per the merchandising guide?

Are current shelf talkers up? Do old promo & new promo items have a shelf talker?

Is the great buys section neat, clean and signed properly?

Is the store neat, clean, stocked and front faced?

All POG'S complete in a timely manner and set properly?

Is the equipment kiosk properly signed and stocked?

Have all team members watched the current Cosmo Prof DVD, read and signed off on current MAP?

Are the basic weekly work schedules completed correctly and signed?

Are the sales recap / daily duties sheets being completed and utilized daily?

Is the dress code being followed and name tags being worn?

Print and review the Assisted Replenished Monitor, correction count and shrink report from the POS?

Review the last SCR completed and address any " needs improvement" areas?