Information
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Ride audited
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Conducted on
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Work Station
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Auditor Signature
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Team member Signature
Behavior Sampling
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PHYSICALLY CHECKS AND STRICTLY ENFORCES HEIGHT REQUIREMENTS OF THE RIDE - Height sticks should always be in hand, end of height stick should be angled so as not to injure passing guests, physically checks every guest height even those that are clearly over the height requirement, does not permit guests who are under the height requirement onto the ride.
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ENFORCES ALL RIDER POLICIES (SHIRTS AND SHOES WORN, LOOSE ARTICLES SECURE, ETC) - Should be visually scanning the guests as they wait in line, as they are boarding, and while checking restraints. Should pro actively inform guests of all rider restrictions, I.e. casts, loose article policies, shoes, shorts.
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ASSISTS RIDERS IN LOADING AND UNLOADING AS NECESSARY (OPERATOR VISUALLY ENSURES) - Directs guests to proper row or seats. Also assists guests with buckling/unbuckling seatbelts or restraints. Assists with ADA guests as necessary.
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CHECKS FOR RIDER POSTURE AMD PROPER SEATING ARRANGEMENT (GUEST EVENLY DISTRIBUTED ON RIDE) - Guests are sitting upright, feet flat on then floor. Balancing of the ride.
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PHYSICALLY TEST ALL RESTRAINTS (PUSHING DOWN AND PULLING UP, OPERATOR VISUALLY ENSURES) - Firmly pushes the restraint to down most position and pulls up to ensure the restraint is locked, including empty seats. Physically pulls on seatbelts to ensure they are snug across the body or properly secured as a secondary restraint.
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CLOSES AND SECURES ENTRANCE AND EXIT GATE - Physically pushes and pulls on all necessary entrance and exit gates to ensure they are properly closed and locked.
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COMMUNICATES PROPER SAFETY SPIELS AND RIDER INFORMATION - Depresses automated spiel or verbally delivers spiel using P.A.
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PERFORMS VISUAL SCAN OF RIDE AREA TO VERIFY THAT THE RIDE AREA IS CLEAR PRIOR TO DISPATCH - Final visual check of the ride area prior to dispatch. Ensure that ride area is clear of guests, team members are in proper safety zones, loose articles are in appropriate place. Final visual check of guests on the ride and restraints are secure.
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DISPLAYS AND ACKNOWLEDGES HAND SIGNALS - Crisp and sharp hand signals, very high and visible "All clear", "Lock/unlock restraints", etc. Returns hand signals when necessary.
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REMAINS IN SAFETY AREA DURING RIDE OPERATION - Does not leave designated safety zones until the ride is at a complete stop and in the normal load/unload positions.
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VISUALLY SCANS OPERATION OF ATTRACTION AT ALL TIMES WHILE RIDE IS IN MOTION - Continuously watches the ride during the entire cycle. Look, listening, smelling for anything unusual, any type of restraint issue, guests wanting to get off the ride
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MAINTAINS MATURE AND PROFESSIONAL IMAGE WHILE ON DUTY (NO HORSEPLAY) - Must be sitting/standing in a professional posture. No slouching, leaning on railing, chewing gum.
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MINIMIZES EXTRANEOUS CONVERSATIONS AND REMAINS FOCUSED ON TASKS - Should not be talking to each other unless necessary. Passing team members should not distract team members working the ride. Should minimize conversation with other guests to load/unload time, not during cycle time.
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COMMUNICATES SAFETY INFORMATION TO THE GUESTS IN A POLITE YET ASSERTIVE FASHION - Should communicate in professional manner at all times, including stressful situations
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UNIFORM WORN TO ENSURE TEAM MEMBER SAFETY (HAIR PULLED BACK, PROPER FOOTWEAR, ETC) - Team members must be in grooming guidelines, shirt tucked in, appropriate sized clothing, shoelaces tied
Facility Sampling
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Height sticks and measuring devices are in place and accurate
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All rider policy signage in good condition
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Perimeter fencing, entrance, and exit gates are functioning and in good condition.
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Proper supply of drinking water and cups available for team members at attraction.
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Safety checklist is completed and authorized by a supervisor's signature.
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SOP for attraction present at operator booth
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Safety area is clearly marked
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Communication device for initiating emergency response is present (phone, whistle, radio)
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Emergency number clearly marked on all phones.
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Personal Protection Equipment present and available for team member at attraction.
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Work area is clean and orderly (ride platform and operator's booth is clean and clear of debris).