Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Administration Protocol
Governing Body
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Describe the relationship with the governing body
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how are emergent issues affecting the RTF conveyed to the governing body
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What issues are currently before the governing body
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Are emergency issues/requests handled within the appropriate time frame
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What steps are taken if the RTF is operating over capacity
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How are family or resident complaints handled
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Is there an appeals process
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What entities are the RTF's affiliation agreements with and how do the agreements help facilitate discharges
Personnel
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Are there issues that impinge on hiring an adequate number of staff
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How is coverage handled when thereis a staffing shortage
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What type of staff development programs have taken place in the past year
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How are new staff oriented to the RTF and trained
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How are staff complaints investigated and resolved
Quality Management
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Were there any Sentinel Events during this certification cycle
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Did the Sentinal Event result in a QI project, describe
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How does Incident Reporting take place, describe process
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Have any serious incidents resulted from restraint/seclusion
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How is UR conducted for the RTF