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Safety compliance audit service visit

FOH & CUSTOMER FACING

  • Do entrance doors have bristle strips / overnight barrier)

  • Is cleaning rota available?

  • Are there any items missing from cleaning rota?

  • Are cold hold temperatures in saladette correct if not is there corrective action taken?

  • Are High chairs numbered and good condition?

BOH

  • Are hot hold temperatures on right levels if not is there corrective action taken?

  • Is raw and ready to eat food separate?

  • Are Nandocas following new personal hygiene rules? (Jewellery policy)

  • Are Nandocas wearing correct uniform/non-slip shoes?

  • Are Nandocas following no phone policy?

  • Are Nandocas following no personal items plugged and in use in BOH area?

  • Are temperatures of Chicken and Rice above requirements? (Record below)

  • Are grillers able to explain what is 2 stage cleaning?

  • Are grillers able to explain how many items of each product they are able to cook in the oven at the time?

  • Can grillers explain correct Livers order procedure?

  • Is allergy equipment ready and available to use?

  • Are the chopping boards / block in good condition?

  • Can grillers explain how to prepare allergy order (or revert to where to find info/steps)?

  • If there is any defective equipment in there corrective action taken?

  • Are defective structural issues what are impacting safety reported to R&M?

  • Are oven seals in good condition?

  • Are there 3 probes? (FOH,BOH and spare)

  • Is there any unlabelled food in storage?

  • Are all of the sinks stocked up with towels, soap and hot water available?

  • Is the “food & menu specification” upto date (March 2025)?

  • Is manager aware where to find new safety manuals?

  • Are there any outstanding actions from the latest EHO visit ?

  • Are the current weeks cooking records incomplete if yes are corrective actions taken?

  • In current weeks griller temperature records are there any incomplete/with low temps without corrective actions?

  • Are there any pest control recommendations not actioned?

  • Is there compulsory e-learning for new Nandocas done in first 2 weeks?

  • Is cleaning in back kitchen up to standard? (If not specify the issues)

  • Walk-in fridge and freezer- is there detailed cleaning required to floors, walls including fan guard, shelving, ceiling? (If yes please specify the issues)

  • Are coke machine pipes, connectors and on bib boxes shelves free from build ups of syrup? <br>

  • Are bins in good condition inside out and handles clean?

  • Is waste and recycling signage content being followed?

  • Are toilet sits in good condition?

  • Is there soap and hot water available in all the toilets?

  • Are hand dryers clean?

  • Is manager aware of allergy policy?

  • Are nuts stored correctly?

  • Is the soft serve machine clean?

  • Is the water & ice machine clean?

  • Is the soft drink machine clean without any visible drinks spills?

  • Is a corrective way of glass storage followed?

  • Are there two oil barrels (chicken fat & fryer oil waste)?

  • Are the chemicals stored correctly?

  • Is sanitiser available for use?

  • Is RAW sanitiser available?

  • Are disposable gloves & aprons & probe wipes available?

  • Is first aid box complete?

  • Are oven gloves in good condition?

  • Is staff following RA for contact with heat when disposing of FOG from ovens?

PAPERWORK & OFFICE

  • Is chicken donation logged every week?

  • Is original fire risk assessment available?

  • Is manager able to access pest control application and are the visits maximum 12 weeks apart?

  • Are there staff meeting minutes available to see?

  • NANDOS safety policy updated on display with correct MD/Patrao name & contact number?

  • Is there safety essentials sign off sheet completed for new and existing Nandocas?

  • Is the LOLER Certificate upto date (if there are lifts) ?

  • Nandocas if under 18 / Pregnant - have specific RA been completed?

  • Is there enhanced pest control protocol in use (if needed)? Does it match the current condition of the restaurant (if no please specify)?

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