Title Page
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Prepared by
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Select date
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Location
Store details
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Store Name
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SAP
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Partner
Results
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#CustomerObsessed Observation
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Recognition
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Recognition Photo
Results Focus
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NPS - BAMTPR Goal - 70
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SME - BAMTPR Goal - 9.1
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Remo Utilization - BAMTPR Goal - 40%
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BTS Total
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BTS % to Consumer Post - BAMTPR Goal - 1.8% Conversion
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Accessories - BAMTPR Goal - 2.0 Attach
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One Plus $ - BAMTPR Goal - $4.80
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One+ Attach - BAMTPR Goal - 50%
Operational Excellence
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Remorse Returns
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Accessory Return
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Device Compliance
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Device Condition
Priority Trainings
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Mobile Expert Certification
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Other Trainings
Plan
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Focus Area One
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Goal
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Tactics
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Time Line
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Follow up
Plan
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Focus Area Two
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Goal
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Tactics
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Time Line
Brand
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My Merch %
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Visual inspection
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Outstanding items
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Images of Outstanding Items
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Timeline for completion
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Follow up
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Visit Notes