Visit Template 5/1

• Prepared by

• Select date

  Date
• Location
  Address

Store details

• Store Name

• SAP

• Partner

• #CustomerObsessed Observation

• Recognition

• Recognition Photo

  Media

Results Focus

• NPS

• SME

• Remo Utilization

• BTS Total

• BTS % to Consumer Post

• Accessories

• One Plus $

• One+ Attach

Operational Excellence

• Remorse Returns

• Accessory Return

• Device Compliance

• Device Condition

Priority Trainings

• Mobile Expert Certification

• Other Trainings

Plan

• Focus Area One

• Goal

• Tactics

• Time Line

• Follow up

Plan

• Focus Area Two

• Goal

• Tactics

• Time Line

Brand

• My Merch %

• Visual inspection

• Outstanding items

• Images of Outstanding Items

  Media

• Timeline for completion

• Follow up

• Visit Notes