Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

  • SGSOP13 Internal and external communication- document review.

  • SGSOP14 Material Control and nonconformity- Document reviw

  • SGSOP15 Client feedback, satisfaction and complaints.

SOP 13

  • 1.1 incoming mail as per procedure?

  • 1.2 Reciepted mail initialled with asignee?

  • Add media

  • 2.2 Mail posted daily?

  • 3.1 Administrator checks distributes and files correspondence?

  • 2.2 Mail posted daily?

  • 3.1 Runker & S&GS websites mainained in house?

  • 4.1 Server backed up daily?

  • Runker & S&GS websites mainained inhouse?

  • 4.1 Mailshots conducted?

  • 5.1 Information boards maintained showing insurance, H&S and Operational methods?

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SOP 14

  • 1.1 Material inspected for defects and quantities match PO?

  • 1.2 Satisfactory inspection signed off?

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  • 1.2 Receipted mail intialled with asignee?

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  • 1.3 Incomplete deliveries identified on delivery note?

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  • 1.4 Damaged material rejected with balance accepted at discretion of manager?

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  • 1.5 Uninspected material identified as "unchecked" on delivery note?

  • 1.6 Reject material held on site clearly identifed?

  • 2.1 Infrastructure suitable for storage?

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  • Items not clearly identifiable labelled?

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  • 6.0 Non conforming materials procedure being followed e.g nc recorded, action plan, reuse or reject?

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SOP 15

  • 1.1 Evidence of feedback being garnered?

  • 2.1 Survey monkey electronic feedback deployed?

  • 3.1 Evidence of maintenance of customer complaint policy?

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  • 4.1 Feedback and complaints reviewed at MR meeting?

  • Add media

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.