SC ACCOR Pre-Operational Checklist

• Cluster E, Site 30, building number :

  Select

• Conducted on

  Date

• Prepared by

ACCOR Pre-Operational Checklist

A fully equipped reception desk with following items

• Working computer

  Yes

  No

  N/A

• Computer user name and password

  Yes

  No

  N/A

• Software shortcut icon (Hotelogix /PMS) on computer desktop

  Yes

  No

  N/A

• Hotelogix user name and password

  Yes

  No

  N/A

• Shift Handover template /fiIe

  Yes

  No

  N/A

• Computer on auto log-out

  Yes

  No

  N/A

• Telephone with labelled number connected with live wire (Functioning)

  Yes

  No

  N/A

• Log-book/Shift handover (Manual, Electronic - ABC)

  Yes

  No

  N/A

• Stationery(Pen, ...)- TBC

  Yes

  No

  N/A

• Desk & Chair

  Yes

  No

  N/A

• Dustbin & Bin liner

  Yes

  No

  N/A

• Key management system

  Yes

  No

  N/A

• Guest Key drop off box (Labelled)

  Yes

  No

  N/A

• Duty mobile device labelled with phone #

  Yes

  No

  N/A

• Clean and organized reception area

  Yes

  No

  N/A

Signages are in place (SC scope)

• Finger post

  Yes

  No

  N/A

• Directional sign (If applicable)

  Yes

  No

  N/A

• Reception sign

  Yes

  No

  N/A

• FAQs fi|e/ QR code

  Yes

  No

  N/A

• House rules

  Yes

  No

  N/A

Guest luggage storage

• Shelves are in place

  Yes

  No

  N/A

• Wooden / MetaI

  Yes

  No

  N/A

• Not shaking

  Yes

  No

  N/A

• Heavy duty shelves (if applicable)

  Yes

  No

  N/A

• Sufficient Lightening (covered)

  Yes

  No

  N/A

• Clear way inside the store

  Yes

  No

  N/A

• Items visibility is clear

  Yes

  No

  N/A

• Luggage tags readable

  Yes

  No

  N/A

• Log-book/Shift handover (Manual, Electronic - TBC)

  Yes

  No

  N/A

• HVAC ”If Air Conditioning present, temperature is set on 23 degrees

  Yes

  No

  N/A

• Door docks working/ Windows are always close (if applicable)

  Yes

  No

  N/A

• Cleanliness

  Yes

  No

  N/A

• Pest free

  Yes

  No

  N/A

• Dustbin

  Yes

  No

  N/A

• Luggage room Signage (SC scope)

  Yes

  No

  N/A

Linen Room-(Fresh)

• Shelves are in place

  Yes

  No

  N/A

• “Wooden /metal

  Yes

  No

  N/A

• “Not shaking

  Yes

  No

  N/A

• Heavy duty shelves (If applicable)

  Yes

  No

  N/A

• Items placed on shelves are below the ceiling (half a meter distance) to avoid any hazard

  Yes

  No

  N/A

• Sufficient Lightening (covered)

  Yes

  No

  N/A

• Clear way inside the store

  Yes

  No

  N/A

• Items visibility is clear

  Yes

  No

  N/A

• Linen is packed in plastic and sealed

  Yes

  No

  N/A

• Linen racks should be labelled as per the items

  Yes

  No

  N/A

• Door locks are working / Windows are always close (If applicable)

  Yes

  No

  N/A

• HVAC / AC temperature is set in 23 degrees

  Yes

  No

  N/A

• Ventilation system is working

  Yes

  No

  N/A

• Door locks are working / Windows are always close (If applicable)

  Yes

  No

  N/A

• Signages are in place

  Yes

  No

  N/A

Linen room-(Soiled)

• Sufficient Lightening (covered)

  Yes

  No

  N/A

• Clear way inside the store

  Yes

  No

  N/A

• Items visibility is clear

  Yes

  No

  N/A

• Soiled linen trolleys or bags are present

  Yes

  No

  N/A

• Laundry bill book is available

  Yes

  No

  N/A

• HVAC / AC temp set on 23 degree (if applicable)

  Yes

  No

  N/A

• Ventilation system is working

  Yes

  No

  N/A

• Door locks are working / Windows are always close (If applicable)

  Yes

  No

  N/A

• Signage is in place (Accor)

  Yes

  No

  N/A

Housekeeping Office

• Working computer

  Yes

  No

  N/A

• Computer user name and password

  Yes

  No

  N/A

• Software shortcut icon (Hotelogix/PMS) on computer desktop

  Yes

  No

  N/A

• Hotelogix user name and password

  Yes

  No

  N/A

• Shift Handover template /fiIe

  Yes

  No

  N/A

• Computer on auto Log-out

  Yes

  No

  N/A

• Telephone with labelled number connected with live wire (Functioning)

  Yes

  No

  N/A

• Log-book/Shift handover (Manual, Electronic - TBC)

  Yes

  No

  N/A

• Stationery (Pen, ...)

  Yes

  No

  N/A

• Desk & Chair

  Yes

  No

  N/A

• Dustbin

  Yes

  No

  N/A

• Duty mobiles

  Yes

  No

  N/A

• HK office is clean and organized

  Yes

  No

  N/A

• Lost and found Log book

  Yes

  No

  N/A

• Lost and found cabinet/drawer lockable

  Yes

  No

  N/A

Housekeeping storage

• Sufficient Lightening(covered)

  Yes

  No

  N/A

• Clear way inside the store

  Yes

  No

  N/A

• Items visibility is clear

  Yes

  No

  N/A

• Shelves are in place

  Yes

  No

  N/A

• “Wooden /metal

  Yes

  No

  N/A

• “Not shaking

  Yes

  No

  N/A

• Heavy duty shelves (If applicable)

  Yes

  No

  N/A

• HVAC / AC temp set on 23 degrees (if applicable)

  Yes

  No

  N/A

• Ventilation system is working

  Yes

  No

  N/A

• HK supplies are labelled

  Yes

  No

  N/A

• Items placed on shelves are below the ceiling (half a meter distance) to avoid any hazard

  Yes

  No

  N/A

• Heavy duty shelves (lf applicable)

  Yes

  No

  N/A

• Chemical) items are not mixed with other supplies

  Yes

  No

  N/A

• Door locks are working / Windows are always close (|f applicable)

  Yes

  No

  N/A

• Cleanliness (Pest Free)

  Yes

  No

  N/A

• Signages are in place (by Accor)

  Yes

  No

  N/A

Staff Cafeteria

• Sufficient Lightening(covered)

  Yes

  No

  N/A

• Clear way inside the Cafeteria

  Yes

  No

  N/A

• Items visibility is clear

  Yes

  No

  N/A

• HVAC / AC temp set on 23 degrees (if applicable)

  Yes

  No

  N/A

• Proper ventilation system

  Yes

  No

  N/A

• Tables and chairs are available as per operational requirement

  Yes

  No

  N/A

• Cleanliness (Pest free)

  Yes

  No

  N/A

• Windows are always close (If applicable}

  Yes

  No

  N/A

• Signages are in place (by Accor)

  Yes

  No

  N/A

• Is there assigned male and female bathroom for staff?

  Yes

  No

  N/A

Additional points

• Is there a functional Vending machine? (if applicable)

  Yes

  No

  N/A

• Guest room door signage are in place? (Except Al Janoob)

  Yes

  No

  N/A

• Drop off and pick up zone signage for call of service (38 properties , SC Scope)

  Yes

  No

  N/A

• Drop off and pick up zone signage for Accor staff (Accor scope)

  Yes

  No

  N/A

• Is there an ERP cage placed? (if applicable)

  Yes

  No

  N/A

• Check if Wi-Fi connection is working?

  Yes

  No

  N/A