SCA Flight & Rep Report

• Date conducted:

  Date

• Conducted by:

Location summary:

Location:

• Location:

• Delay Info:

• Vendor Profile Updates:

• Comments:

Before you go:

• Brief with AOC.

• Brief with Charter Sourcing Coordinators for special instructions.

• Contact vendors to make sure they are ready for arrival.

  Yes

  No

  N/A

• Determine the GSC.

• Determine how you will navigate the airport to fulfill responsibilities.

When you arrive:

• Ensure minimum crew prior to boarding.

  Yes

  No

  N/A

• Introduce yourself to the crew and communicate your job responsibilities.

  Yes

  No

  N/A

• Pilots: Communicate that you will be assisting with load planning and load sheet completion.

• Flight Attendants: Explain that you will be assisting with exit seating, first class, and load sheet.

• Start completing the load sheet, estimate baggage at 1 per pax. And check with crew for:

  Yes

  No

  N/A

• Fuel: Will they be requesting service

• Load plan: Preliminary plan

• Cabin: Number of exit seats available for assignment

At charter station

• Introduce yourself to service providers and understand the "lay of the land."

  Yes

  No

  N/A

• Find out who is working the flight

• Passengers needing assistance are boarded first

• Obtain bag count and communicate load plan

• Check ramp. Ensure:

  Yes

  No

  N/A

• Gears chalked, cones in place

• Beltloader position, GSE chocked.

• Electric wheelchairs get strapped in zone 2

• Add media

  Media

Boarding:

• Discuss boarding priority with gate staff. Enforce carry-on baggage rules.

  Yes

  No

  N/A

• Requiring assistance

• First class and exit rows

• General boarding

• Assign exit seating when needed. Qualify exit row passengers.

  Yes

  No

  N/A

• Assist with boarding. Ensure names are checked off manifest.

  Yes

  No

  N/A

Prior to departure:

• Resolve any security or customer service issues. Work with FAA and TSA inspectors.

  Yes

  No

  N/A

• When loading from ramp, ensure proper escorts are positioned for safety.

  Yes

  No

  N/A

• Complete load sheet, determine counts for passenger and baggage.

  Yes

  No

  N/A

• Head count in cabin

• Baggage from ramp

• Add in baggage/COMAT from other stations

• Departure briefing between ground and crew.

  Yes

  No

  N/A

• Power out

  Yes

  No

  N/A

• Push back

  Yes

  No

  N/A

• Bypass pin installed

• Tow connected

• Flight closeout complete

  Yes

  No

  N/A

• Inhibited Pax

• No Shows

• Name changes

• Ensure flight close

  Yes

  No

  N/A

• Add media

  Media

Tasks Completed By:

• Add signature

  Sign

Questions and concerns contact information:

• AOC: 612-920-3570 or 866-625-0595; second option, fax: 612-970-3542
  SOC: 612-681-3940
  Sarah: 651-775-9109
  Lisa: 763-516-2736
  Maintenance control: 800-733-2954
  For Security Issues: 651-775-9114