Title Page
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Site conducted
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Conducted on
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Prepared by
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Location
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Last visit carried out
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Previous Scorecard Result noted
Sales Max (20)
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Sales Growth since last visit
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Two planned actions agreed to take place with responsible parties noted.
Customers Max (40)
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Transactions Per complaint
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OSAT
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Under 30's
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Planned actions agreed to take place to improve these scores and expected results.
Brand Compliance
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Ops Excellence Audit
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Planned actions agreed to take place to resolve any compliance issues. Deadlines for completion of corrective actions and expected results set.
People / Training
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1x AROC and 1x ROC
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Team Members Trained
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Deadlines for targets and expected results set. All members check to ensure these are correct and current.
AOB
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Visit notes / Additional information
