Secure Guard Services Waikato Ltd

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Training

• Did you receive induction training on commencement?

  Yes

  No

  N/A

• Did the Supervisor work through a training programme on a one to one basis?

  Yes

  No

  N/A

• Do you have/use the SOP's and Handbook to refer to during your work?

  Yes

  No

  N/A

• On a scale of 1-5, where '1' means extremely unhelpful and '5' means extremely helpful, what score reflects how helpful you felt the training was at the commencement of your role?

• Did a Supervisor discuss your training needs with you on commencement?

  Yes

  No

  N/A

• Do you feel that you are 'coached' on the job?

  Yes

  No

  N/A

Valuing "Me" as an Employee

• Do you feel like you are recognised when you have done a good job?

  Yes

  No

  N/A

• On a scale of 1-5, where '1' means extremely undervalued and '5' means extremely valued, what score reflects how valued you feel within the Company?

• My Supervisor/Manager consults me on matters of importance to me?

  Yes

  No

  N/A

• My Supervisor/Manager makes me feel that my work counts?

  Yes

  No

  N/A

• My Supervisor/Manager treats me fairly?

  Yes

  No

  N/A

Communication

• Does your Supervisor/Manager give you feedback on how you perform? (Please give an example)

  Yes

  No

  N/A

• How does this feedback make you feel?

• Does your Supervisor/Manager make it clear what is expected of you?

  Yes

  No

  N/A

• Do you feel like your line manager/supervisor is open and honest when communicating with you?

  Yes

  No

  N/A

• My Supervisor/Manager is supportive if I have a problem?

  Yes

  No

  N/A

• My Supervisor/Manager keeps me in touch with what's going on?

  Yes

  No

  N/A

• My Supervisor/Manager listens to me if I have any suggestions to make?

  Yes

  No

  N/A

• On a scale of 1-5, where '1' means extremely likely and '5' means extremely unlikely, how likely are you leave the company?

• Would you recommend the company to a friend or a relative as a good place to work? (please give reasons)

  Yes

  No

  N/A

Customer Experience

• On a scale of 1-5, where '1' means extremely unimportant and '5' means extremely important, how important do you view your role in relation to the Customer?

• Please give reasons for your previous score?

• Do you feel valued by the Customer?

  Yes

  No

  N/A

• Please use this space to add any further comments, (positive or negative), that you wish to add in relation to working with the Company.