Secure Guard Services Waikato Ltd

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Company Information

• Contact Name

• Company Name

• Address

• Select date

  Date

• Company Registration Details

• Registration under the Private Security and Private Investigators Act 2010.

  Yes Company License Sighted

  No

  N/A

• Sight SG License issued by the Registrar. All Directors, Staff and/or Contractors where there is a requirement to be licensed or hold a COA are registered under the PSPPI Act 2010.

  Yes

  No

  N/A

• Staff Numbers:

• Check the COA's for a range of not less than 5 staff

  Yes

  No

  N/A

• Check at least 3 rosters for duty to ensure all staff are licensed correctly

  Yes

  No

  N/A

Recruiting, Vetting and Appointment of Staff

• Sight pre-employment checks and references

  Yes

  No

  N/A

• Sight the procedures to ensure employee information is correctly handled under the Privacy Act

  Yes

  No

  N/A

• Non-disclosure or Confidentiality Agreements regarding client information in Employment Agreement

  Yes

  No

  N/A

• Sight evidence of records for any non New Zealand citizen employed

  Yes

  No

  N/A

• Sight at least 3 Employment Agreements to ensure they are similar in their provisions of employment

  Yes

  No

  N/A

• Sight at least 3 Employment Agreements to ensure they are correctly signed and witnessed

  Yes

  No

  N/A

Customer Service Levels

• Sample positive feedback from several clients

  Yes

  No

  N/A

Insurance

• Public Liability Insurance

  Yes

  No

  N/A

• Professional Indemnity Insurance

  Yes

  No

  N/A

Occupational Health and Safety

• Does the company have a Health and Safety Policy

  Yes

  No

  N/A

• Sight no less than 3 examples of OHS Reports, Hazard Reports or OHS Committee meeting minutes

  Yes

  No

  N/A

• Sight no less than 3 examples of incident reports from different security officers. Sample reports were....

  Of a high standard

  Need improving

  Low standard

  N/A

Standard Operating Proceedures

• Does the company have an SOP's Manual and/or Handbook

  Yes

  No

  N/A

• Do all staff have copies of this manual

  Yes

  No

  N/A

Event Management Duties

• Events cover a large range of duties but are differentiated as requiring direct interface with large numbers of the general public.

• Example sites manned by this company include:

• Sight the instructions produced for any event management contracts conducted in the past 6 months

  Yes

  No

  N/A

• If there are no written instructions, establish from staff that verbal instructions were provided

  Yes

  No

  N/A

• Do staff complete a site safety and orientation briefing

  Yes

  No

  N/A

Hospitality Industry Duties

• These events are characterised by the presence of alcohol. Roles are primarily to control entry to the event, calm or remove unruly patrons, deny access to alcohol by any minors present, and meet the client requirement for a customer friendly profile.

• Sight the instructions produced for up to 3 hospitality contract events

  Yes

  No

  N/A

• Check the staff rostered for the last 2 events received a verbal and site orientation and safety briefing

  Yes

  No

  N/A

• Check the staff members are all specifically instructed on the requirements they must meet under current Liquor Act legislation

  Yes

  No

  N/A

• Cite any good reports and feedback available on the company handling of these events

  Yes

  No

  N/A

Staff Training

• Sight current company staff training files

  Yes

  No

  N/A

• Sight examples of credit registration for NZQA approved training

  Yes

  No

  N/A

• Comments:

• Have all staff completed an Approved First Aid Course

  Yes

  No

  N/A

Communications

• Indicate the equipment normally used by this company

  Select Radio Land line phone Cellular phone Text message Satellite phone Other

  • Radio
  • Land line phone
  • Cellular phone
  • Text message
  • Satellite phone
  • Other

• Select Radio Land line phone Cellular phone Text message Satellite phone Other

  • Radio
  • Land line phone
  • Cellular phone
  • Text message
  • Satellite phone
  • Other

• Select Radio Land line phone Cellular phone Text message Satellite phone Other

  • Radio
  • Land line phone
  • Cellular phone
  • Text message
  • Satellite phone
  • Other

• Select Radio Land line phone Cellular phone Text message Satellite phone Other

  • Radio
  • Land line phone
  • Cellular phone
  • Text message
  • Satellite phone
  • Other

• Select Radio Land line phone Cellular phone Text message Satellite phone Other

  • Radio
  • Land line phone
  • Cellular phone
  • Text message
  • Satellite phone
  • Other

• Select Radio Land line phone Cellular phone Text message Satellite phone Other

  • Radio
  • Land line phone
  • Cellular phone
  • Text message
  • Satellite phone
  • Other

Fire Prevention and Detection

• Fire prevention measures, fire detection and action to be taken on discovery of an outbreak of fire. This is to include procedures for managing the safe evacuation of a specific site. Sight not less than 2 example instructions and incident reports demonstrating the security officers on any specific site understand and are capable of using the Fire and Emergency Instructions for that site.

  Yes

  No

  N/A

Company's Responsibilities

• Suitable and adequately secure arrangements shall be made by the Company for the storage of all Client records dealing with Security activities. All documents relating to the client that are no longer required shall be destroyed and disposed of in a secure and confidential manner by shredding, pulping or burning. Sight the process involved for securing clients records. Sight the procedure for securely destroying or returning client records to the client if their contract is cancelled. Record storage system sighted -

  Meets requirements

  Require's more security

  Unsecured

Uniforms

• All security officers whilst engaged on guard duties shall wear a readily identifiable uniform bearing Insignia that will readily identify the officer with his employer and indicating that he/she is a "Security Officer". Notwithstanding, the company has the ability to vary this uniform standard to meet the requirements of a specific client, site or time of duty.

  Yes

  No

  N/A

• Sight the uniform/s used by the Company to ensure the above criteria are met

  Yes

  No

  N/A

• Sight instructions or procedures for disposal/return of unused uniforms

  Yes

  No

  N/A

• Auditor Signature

  Sign

• Select date

  Date

• For the Company

  Sign

• Select date

  Date