Secure Guard Services Waikato Ltd

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

1. Are you happy with the timekeeping of your Security team ?

• Result:

  Very Satisfied (+10)

  Satisfied (+5)

  Dissatisfied (0)

• Action if applicable

2. Are you happy with the presentation/Grooming of your Security Team?

• Result:

  Very Satisfied (+10)

  Satisfied (+5)

  Dissatisfied (0)

• Action if applicable

3. Do your Security team act in a manner, which promotes your venue in a positive light?

• Result:

  Very Satisfied (+10)

  Satisfied (+5)

  Dissatisfied (0)

4. Are you satisfied with the manner your Security Officer fulfils his duties to the venue and team?

• Result:

  Very Satisfied (+10)

  Satisfied (+5)

  Dissatisfied (0)

5. Are you happy with the way Secure Guard Services Head Office deal with your enquiries, requests and problems

• Result:

  Very satisfied (+10)

  Satisfied (+5)

  Dissatisfied (0)

6. Are you satisfied with the frequency and effectiveness of the management visits ?

• Result:

  Very Satisfied (+10)

  Satisfied (+5)

  Dissatisfied (0)

7. Are you happy with the overall service, which Secure Guard Services are currently supplying?

• Result:

  Very Satisfied (+10)

  Satisfied (+5)

  Dissatisfied (0)

9. Would you recommend Secure Guard Services to another client?

• Result:

  YES

  NO

• Action if applicable

SURVEY TOTAL SCORE /80

• Total

Completed By

• Name

• Add signature

  Sign

Sign Off

• Manager's Signature

  Sign

• Auditor's Signature

  Sign

CORRECTIVE ACTION REQUEST

• Observations Raised

• Details of non-conformity

• Proposed corrective action

• Verification of corrective action