Title Page

  • Customer Name / Internal Fleet Name

  • Received / Service date

  • VIN

  • Mileage

  • Registration number

Customer & Technician Notes

  • Customer Feedback (Must be written without opinion and in the customer's words)

  • Technical Notes (No opinions, only facts, any modifications to the vehicle)

  • State of the bike on arrival/viewing (State of cleanliness, any scratches/damage to components at point of collection)

Bike Service list

Overall Damage Check

  • Lights (Operation)

  • Pegs (Damage)

  • Levers (Damage)

  • Mudguards (Damage)

  • Handlebars (Damage)

  • Mirrors (Damage)

Wheel and Tyres

  • Tyre Tread Depth

  • Tyre Pressures

  • Tyre and Wheel Damage

  • Spoke Tension

  • Wheel Bearings

Chassis Checks

  • Headstock Bearings

  • Swingarm Bearings

  • Front Axle Torque (65Nm)

  • Rear Axle Torque (100Nm x 2)

  • Swingarm Spindle Torque (110Nm)

  • RSU Bolts (45Nm)

  • Rear Axle Security Bolts (35Nm)

  • Rear Mudguard Stays to S/Arm) (10Nm)

  • Rear Mudguard to S/Arm (10Nm)

  • Rear mudguard to stay (8Nm) 6 to check

  • Front mudguard (plastic 4Nm) (carbon 8Nm)

Brake System Checks

  • Brake Disc Bolts (25Nm)

  • Front Brake Calliper Bolts (25Nm)

  • Rear Brake Calliper Bolts (18Nm)

  • Brake Lever Force (F/R)

  • Pad Depth

  • Fluid Level / Condition (2 year replace)

  • Leaks

  • Brake Hose abrasion

  • Check brake line clip

Throttle Function

  • Throttle Function (Mechanical)

Sidestand Function

  • Sidestand Function (Mechanical) - Check magnet clearance

Electrical Checks

  • 12V Battery check

  • Throttle Function (Electrical)

  • Sidestand Function (Electrical)

  • Check DTCs

  • Check VIN, if earlier than 114, update Motor Controller Software

  • Check VIN, if earlier than 105, update DBCU software

  • Check main battery software

  • Check Reed Switch and update if necessary

  • Check firmware and operation of Octo device (if fitted)

  • Non-warranty repairs (on customer property)

  • Does the bike need to be brought back to the Workshop? (If Yes fill in COLLECTION FORM*)

  • Work completed (notes for customer)

  • Name

  • Signature

  • Date

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.