Title Page

  • Customer Name / Internal Fleet Name

  • Received / Service date

  • VIN

  • Registration number

  • Collected by / Serviced by

  • Mileage

Customer & Technician Notes

  • Customer Feedback (Must be written without opinion and in the customer's words)

  • Technical Notes (No opinions, only facts, any modifications to the vehicle)

  • State of the bike on arrival/viewing (State of cleanliness, any scratches/damage to components at point of collection)

Bike Service list

Overall Damage Check

  • Lights (Operation)

  • Pegs (Damage)

  • Levers (Damage)

  • Mudguards (Damage)

  • Handlebars (Damage)

  • Mirrors (Damage)

Wheel and Tyres

  • Tyre Tread Depth

  • Tyre Pressures

  • Tyre and Wheel Damage

  • Spoke Tension

  • Wheel Bearings

Chassis Checks

  • Headstock Bearings

  • Swingarm Bearings

  • Front Axle Torque (65Nm)

  • Rear Axle Torque (100Nm x 2)

  • Swingarm Spindle Torque (110Nm)

  • RSU Bolts (45Nm)

  • Rear Axle Security Bolts (35Nm)

  • Rear Mudguard Stays to S/Arm) (10Nm)

  • Rear Mudguard to S/Arm (10Nm)

Brake System Checks

  • Brake Disc Bolts (25Nm)

  • Front Brake Calliper Bolts (25Nm)

  • Rear Brake Calliper Bolts (18Nm)

  • Brake Lever Force (F/R)

  • Pad Depth

  • Fluid Level / Condition (2 year replace)

  • Any Leaks

  • Brake Hose abrasion

Throttle Function

  • Throttle Function (Mechanical)

Sidestand Function

  • Sidestand Function (Mechanical)

Electrical Checks

  • 12V Battery check

  • Throttle Function (Electrical)

  • Sidestand Function (Electrical)

  • Check DTCs

  • Update software on MCU

  • Reason why MCU was not updated

  • Check DBCU

  • Reason why DBCU was not checked

  • Update Battery

  • Reason why battery was not updated

  • Check Reed Switch and update if necessary

  • Check firmware and operation of Octo device (if applicable)

Check/Re-flash motor controller

  • If below 114 then re-flash motor controller

  • Has re-flash taken place?

Check & re-adjust mirrors

  • Checked and adjusted mirrors for customer

  • Warranty Repairs (on customer property)

  • What items need to be replaced?

  • Non-warranty Repairs (on customer property)

  • Customer approval

  • Does the bike need to be brought back to the Workshop?

  • Job assigned to? (design/production/service)

  • Customer accepts cost of repairs

  • Work completed (notes for customer)

  • Work Completed

  • Name

  • Signature

  • Date

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.