Service Inspection OP61 - Helpdesk/Reception

• Site conducted

  Select

• Conducted on

  Date

• Prepared by

• Location

• Are receptionists/helpdesk staff offered regular rest/meal breaks?

  Yes

  No

• Are receptionists/helpdesk staff provided with linked earphones and/or microphones?

  Yes

  No

  N/A

• Are levels of workplace lighting (natural or artificial) sufficient for the tasks being undertaken?

  Yes

  No

Health & Safety Documentation

• Is the company's Health & Safety Policy Statement Available?

  Yes

  No

• Are staff aware of where the H&S Policy Statement is located?

  Yes

  No

• Is there an up to date copy of the company's Employer's Liability Insurance available?

  Yes

  No

• Have all relevant RAMS been made available, signed, dated and reviewed?

  Yes

  No

• Have all Operational Procedures been made available, signed, dated & reviewed?

  Yes

  No

• Are the Fire Safety Risk Assessments relevant to the receptions/helpdesk work areas?

  Yes

  No

Electrical Safety

• Are all In-Service Inspection & Testing of Electrical Equipment (PAT testing) records available & up to date?

  Yes

  No

• Is the use of multi-adaptors & electrical extension leads prohibited, particularly beneath/behind reception counters/helpdesk workstation?

  Yes

  No

• Are trailing electrical leads routed as such as to minimise the potential for tripping hazards and mechanical damage? (e.g., by moving chairs)

  Yes

  No

  N/A

Display Screen Equipment (DSE)

• Have DSE assessments been implemented and relevant action taken?

  Yes

  No

  N/A

Training

• Has CBRE Induction been carried out and records available?

  Yes

  No

  N/A

• Are training records and training matrix up to date for all helpdesk/reception staff?

  Yes

  No

  N/A

Hazards

• Are hazard reporting records available and actions closed out?

  Yes

  No

  N/A

• CBRE Manager signature

  Sign

• CBRE Staff member signature

  Sign