Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Car Park

  • Car Park is free of stray trollies?

  • Bins empty or space available?

  • Good Selection of trollies available and easily accessible. Inc.... Deep, shallow, disabled and baby.

  • Trolley Customer Assistants in full uniform inc name badge, high vis, safety shoes.

Outer Areas Inc Charity, Saving Stamps, Advertising, Lotto.

  • All advertisements in date and not prohibited.

  • Saving Stamps Dispenser Clean and Stamps available to purchase.

  • Coinstar Machine in working order and clean.

  • Charity Board full and all displays tidy and professional... Nothing is handwritten or tatty.

  • Saving Stamps Cards available at dispenser

  • Lotto Playstation is full of tickets and clean.

  • Health Lottery Playstation is full of tickets and clean.

Customer Service Desk

  • Lottery Machine is clean.

  • All CSD Colleagues wearing a name badge.

  • All CSD Colleagues wearing a jacket.

  • All Cigarettes have a SEL.

  • CSD surfaces clear of stock or mess.

  • Minimal tobacco gaps. 2 gaps = green 3 gaps or more = red

  • Tobacco back area product line grouped and tidy.

  • CSD Safe and Legal Book up to date.

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