Management Health Check

• Document No.

• Audit Title

• Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

UNIT SUMMARY

• Unit Summary

• Manager on Duty:

  Media

Fire, Health & Safety Manual Handling, Licensing & Security

• Have all the previous months action points been actioned? (check last month report) <br>

  YES

  NO

  N/A

• Are all the first aid boxes full ?

  YES

  NO

  N/A

• Does the unit have a minimum of 4 first aiders? (List all first aiders)

  YES

  NO

  N/A

• Are internal & external escape routes free from obstruction & do all fire doors open freely? (Walkaround with MOD & check)<br>

  YES

  NO

  N/A

• Are all fire extinguishers & emergency lights free from obstruction and are all fire points covered with guards ?

  YES

  NO

  N/A

• Are all the FOH fire extinguishers full in chrome including signage & is the service test in date?

  YES

  NO

  N/A

• Is there a high visibility jacket near the access fire panel ?

  YES

  NO

  N/A

• Is there a fully completed daily staff list for all departments located next to the fire panel?

  YES

  NO

• Are all public & staff well maintained & free from slips, trips and falls?

  YES

  NO

  N/A

• Are cleaning chemical available for use, labelled correctly, stored correctly & COSHH sheets to hand ?

  YES

  NO

  N/A

• Is there PPE available for the bar & kitchen?<br>

  YES

  NO

  N/A

• Are there signs of PPE use on the bar & kitchen?

  YES

  NO

• is the colour coded cleaning equipment being correctly in all departments?<br>

  YES

  NO

  N/A

• Is the red licensing file available with copies of the most up to date premises license and a copy of the personel license holders ID?

  YES

  NO

  N/A

• Are the ladders class 1 BS131 in safe working order and all staff and mgt signed off?<br>

  YES

  NO

  N/A

• Is there a rubber mat under neath the main fuse box?<br>

  YES

  NO

  N/A

• Does the MOD know how to complete a fire alarm test?

  YES

  NO

• Does unit have Fire Evacuation Procedure in place and staff trained on it?

  YES

  NO

• Does the MOD know how to test the emergency lighting?<br>

  YES

  NO

  N/A

• Are all waste areas free from debris and do all bins contain the correct waste?

  YES

  NO

  N/A

• Does the gas interlock system work with the fire alarm?

  YES

  NO

  N/A

Training & Core Values

• Can the MOD list all the brand values and explain what each one means?

  Answered well

  No knowledge

  In doubt

• Place a food order /Starters / Mains/ Desserts.<br>Was the server Knowledgeable?

  Answered well

  No knowledge

  In doubt

• Did the server use an IPad?

  YES

  NO

  N/A

• Ask any member of staff a Core, Financial & service criteria question?

  Answered well

  No knowledge

  In doubt

• Has a taste been carried out today ?<br>any issues?

  YES

  NO

  N/A

• Ask a bartender food spec question?

  Answered well

  No knowledge

  In doubt

• Ask a server liquor/ beverage spec question?

  Answered well

  No knowledge

  In doubt

Pest Control

• Are ALL traps for insects & rodents in restaurant area baited and hidden away?

  YES

  NO

  N/A

• Are all the FOH & BOH areas free for any signs of infestation? <br>

  YES

  NO

  N/A

• Is the unit proactive in making notes on the pest walk around sheets, the internal/external of the building and identifying any holes bigger than a standard pencil? <br> <br> <br>

  YES

  NO

  N/A

• Check pest control log - have any points raised by last visit been actioned?

  YES

  NO

  N/A

• Is the unit following the pest control walkround and completing daily reports (ask MOD to talk through the procedure)?

  YES

  NO

  N/A

Shield Compliance cetre

• Does the manager on duty know how to log onto the Compliance Centre, including password?

  YES

  NO

  N/A

• Can the MOD show you how to complete an accident report?

  YES

  NO

  N/A

• Have all the accidents points been actioned on the compliance centre?

  YES

  NO

  N/A

• Is the compliance centre registry up to date?

  YES

  NO

  N/A

• Have all actions from the latest Audit been actioned or pending?

  YES

  NO

  N/A

Maintenance & General Attention Detail

• Have the cleaners been checked out following the cleaners checklist and all tasks completed to standard?

  YES

  NO

  N/A

• Are flowers/plants/trees (inside/outside) free from dust and debris and in good condition?

  YES

  NO

  N/A

• All light bulbs, light fittings and chandeliers fully working and are all lights directly above the tables?

  YES

  NO

  N/A

• Are all windows clean inside and out?<br>Are all picture frames & mirrors & glass cabinets free from smears and dust free?

  YES

  NO

  N/A

• Is the outside menu box clean, in good repair, lighting fully working with up to date menus?

  YES

  NO

  N/A

• Is the plant room free from obstructions, clean and locked?

  YES

  NO

  N/A

• Is the boiler room free from combustible materials and obstructions and is the door locked?

  YES

  NO

  N/A

• Are all staff rooms clean and tidy, and nothing is stored on the floor?

  YES

  NO

  N/A

• Are there any other noticeable maintenance issues that need to be dealt with? (Detail below)

Toilets

• Are the toilet cubicle partitions clean and well maintained? Floor clean and dry? Toilets clean and fully functional?

  YES

  NO

  N/A

• Do all cubicle doors lock? Does it have appropriate coat hook?

  YES

  NO

  N/A

• Does every cubicle have a secure, clean toilet roll holder? Is there toilet paper in each toilet with no back up left unsecured?

  YES

  NO

  N/A

• Does the alarm in the disabled toilet work?

  YES

  NO

  N/A

• Are the sanitary bins clean and odour free (ladies/disabled) (CHROME IN COLOUR?)

  YES

  NO

  N/A

• Is the baby changing unit clean, fully working and safe? Is there sufficient amount of baby wipes and nappies in place?

  YES

  NO

  N/A

• Are all soap dispensers and hand dryers working, clean and polished where possible?

  YES

  NO

  N/A

• Are the toilet seats in good condition and not loose?

  YES

  NO

  N/A

• Are there any other noticeable points with regards to the toilet facilities? (Detail below)

Management diary

• Is the managers declaration and contact details completed and signed by all current managers?

  YES

  NO

  N/A

• Has the manager on duty completed the daily checks for that day and is there any evidence of corrective action logs?

  YES

  NO

  N/A

• Are the managers diary weekly tests completed legitimately and up to date?Fire alarm test complete including front page detail.<br>Emergency lighting test complete.<br>Locations of lighting test written at front of diary.

  YES

  NO

• Has the visitors log been filled in?

  YES

  NO

  N/A

• Has a 6 month fire drill been carried out with all of the team?

  YES

  NO

  N/A

• Have the monthly period end and 6 monthly checks been fully completed in the Managers Diary?

  YES

  NO

  N/A

• Is there clear evidence that Management meeting are being carried out weekly? (ask MOD)

  YES

  NO

  N/A

Staff Engagement Board

• Is the Health and Safety poster displayed back of house and complete?

  YES

  NO

  N/A

• Is there a Manual Handling poster available and visible BOH?

  YES

  NO

  N/A

• Is the Fire Evacuation procedure and location available and fully up to date with correct location?

  YES

  NO

  N/A

• Is there an up to date Fire Marshal poster complete with relevant names on?

  YES

  NO

  N/A

• Is the Hospitality Action Employee Assistance Program poster displayed on the notice board?

  YES

  NO

  N/A

• Is there a Tribes current poster on display?

  YES

  NO

  N/A

• Is there a up to date First Aid poster with relevant names on?

  YES

  NO

  N/A

• Are there signs showing the location of First Aid boxes and equipment?

  YES

  NO

  N/A

• Are the current and following weeks rotas displayed and signed by the GM?

  YES

  NO

  N/A

• Is the NWTC Thoughts poster visible on/near the staff notice board?

  YES

  NO

  N/A

Outside Area

• Are all plants and flowers well kept?

  YES

  NO

  N/A

• Are their any potential hazards for slips, trips, or falls?

  YES

  NO

  N/A

• Courtyard steps and flags clean with no green moss?

  YES

  NO

  N/A

• All furniture in good condition ?

  YES

  NO

  N/A

Restaurant

• Are all servers in full clean uniform including all marks?

  YES

  NO

  N/A

• Is the restaurant file signed and up to date?

  YES

  NO

  N/A

• Are all staff mandatory CPL courses up to date?

  YES

  NO

• Are all waiter stations clean , tidy and in good condition, clutter free including behind, underneath and the sides?

  YES

  NO

  N/A

• Does every stand have full, metal sanitiser bottles labelled on the base and correct coloured roll for FOH?

  YES

  NO

  N/A

• Do waiter stations have watering cans set up with sufficient colouring pencils or crayons, colouring maps and kids cutlery?

  YES

  NO

  N/A

• Are all the restaurant tills clean including behind and underneath with tidy wires?

  YES

  NO

  N/A

• Are all wet floor signs clean?

  YES

  NO

  N/A

• Do all servers have their zonal fob with them for shift?

  YES

  NO

  N/A

• Are all restaurant printers & PDQS clean & operational?

  YES

  NO

  N/A

• Does every stand have: PDQ/ Till rolls (out of sight), Back-up staples, Calculator, Stapler, Bill Books?

  YES

  NO

  N/A

• Are the correct number of iPads charged, fully functional with appropriate covers where applicable?

  YES

  NO

  N/A

• Is there a sufficient amount of clean up to date allergen menus available?

  YES

  NO

  N/A

• Are all cutlery trays clean ?

  YES

  NO

  N/A

• Is all cutlery to Par level?

  YES

  NO

  N/A

• Is there a clean baby food warming jug (Tomme Tippie) labelled "Caution - Hot Water"?

  YES

  NO

  N/A

• Are all drinks trays clean and in good condition?

  YES

  NO

  N/A

• Are sugar pots clean and set to concept spec?

  YES

  NO

  N/A

• Are latte/teaspoons/espresso spoons clean, in good stock and well organised?

  YES

  NO

  N/A

Host Stand

• Are there enough clean, black plastic spot sweeps in good condition (brush in good condition)?

  YES

  NO

  N/A

• Is there a "call back" sheet next to each telephone?

  YES

  NO

  N/A

• Are menus and menu wallets clean and in good condition (choose 5 random)?

  YES

  NO

  N/A

Furniture & Table Layout

• Are the back of the booths dust and debris free & booth seats fold clean?

  YES

  NO

  N/A

• Are any under booth storage areas clean and tidy?

  YES

  NO

  N/A

• Are all restaurant and bar tables wobble and chewing gum free including bar stools?

  YES

  NO

  N/A

• Are all restaurant table tops and legs clean including bases?

  YES

  NO

  N/A

• Are all tables correctly set to unit spec?

  YES

  NO

  N/A

• Are all baskets clean and set ready to spec?

  YES

  NO

  N/A

• Are all salt and pepper mills clean and full?

  YES

  NO

  N/A

• Are back up consumables in good stock; blue roll, bev naps, napkins?

  YES

  NO

  N/A

• Are all ketchup bottles clean, date dotted and correct spec?

  YES

  NO

  N/A

• Are condiments stored either in the kitchen or date labeled FOH in a clean & hygenic condiment fridge?

  YES

  NO

  N/A

• Are all ramekins clean and in good stock?

  YES

  NO

  N/A

• Are candle lanterns clean (Smugglers Cove)?

  YES

  NO

  N/A

• Are hi-chairs clean and undamaged with straps over the back?

  YES

  NO

  N/A

• Is expo clean, clutter free and correctly set? (including spike, hand sanitiser, re-cook slips, vinegar water & cloth and working clock)

  YES

  NO

  N/A

• Are all champagne stands and buckets clean, polished and in good condition?

  YES

  NO

  N/A

• Add signature

  Sign

• Off

  On