Information

  • Site conducted

  • Audit Title

  • Site

  • Prepared by

  • MOD

  • Conducted on

Venue Walk Around

OUTSIDE AREA

  • All bins have been put away and bin room is clean and free from debris?

  • Are all windows and doors clean, free from marks with no rubbish on the ledges?

  • Are all access areas free from potential hazards for slips, trips, or falls?

  • Are the pavement flags clean with no green moss?

  • Does the menu box contain an up to date menu?

  • Is A-board and Poster frames displayed with up to date information

  • Is entrance area free from cigarette butts? Are all cigarette bins clean and empty?

  • Drainage areas well maintained, no litter or damage?

  • All outdoor lighting is fully functional , inclding unit branded signage light ?

Reception & Toilets

  • Fire doors open freely and area is free from potential hazards for slips, trips, or falls?

  • Underneath the stairs are clear and free from rubbish?

  • Is the floor behind the host desk clean and clutter free?

  • Plant room is clear and tidy?

  • Picture frames are dust free and without cracks?

  • Light bulbs are all in working order and dust free?

  • All hand dryers are clean and in full working order?

  • Sinks are clean, equipped with full soap dispensers and with taps in full working order?

  • Poster frames are dust free with up to date posters

  • Toilet roll holders and paper towel dispensers are fully stocked and in good working condition?

  • Are all toilet seats in good condition and not loose?

  • Toilet brushes present in all cubicles?

  • All cubical doors lock and are equipped with coat hooks

  • Sanitary bins are clean and oderless

  • Easy access toilet is clean with a working alarm - (Does the host on duty know the procedure for this)

  • Is the baby change clean and functional?

  • Are all surfaces clean and dust free?

  • Tills and PDQ are clean and functional

  • Bowling cards and flyers present?

  • Bowling shoes are clean and spray available?

  • Cupboards are clean and free from clutter?

  • Bowling Bag display and Photo-booth are clean and dust free?

Lobby Area

  • Tills and PDQ are clean and functional

  • Is expo fully set with pizza cutters correctly labelled?

  • Are sauce bottles clean with date labels, and stored in the walk in fridge?

  • Tables are sturdy, clean, free from crumbs and chewing gum?

  • Chairs are in full working order, clean, free from crumbs and chewing gum?

  • Plants are well kept?

  • Window ledges are free from dust and plant debris?

  • Banquette seating is clean, including down the back?

  • Busser stand is fully stocked, clean and well presented?

  • Cutlery trays clean?

  • Are highchairs clean and undamaged?

  • Is expo clean and clutter free including hand sanitiser and ticket spikes?

  • Are all wine and spirit buckets clean and in good condition?

  • Cutlery is polished, salt and pepper shakers are clean and full?

  • Kitchen pass is tidy including the front?

  • Tv's and photo frames are clean and dust free?

  • Lift is clean, smudge free and fully functional?

  • Ropes and poles are clean and sturdy

  • Menus are clean and well presented, facing the way the guest enters the room (Full Venue)

Ground Floor Lanes

  • Are all lanes clean and well oiled? Including gutters?

  • Balls and ball returns clean and free from debris?

  • Are all stickers intact, without letters missing?

  • Are tables and seats clean and secure?

Main Bar Area

  • All tables and chairs are clean, sturdy and chewing gum free?

  • Booths clean including under-lit steps

  • Busser stand is clean and fully stocked?

  • Trays are clean and in full working order

  • Posters are up to date with the correct information

  • Stage is clean and tidy, including the runway?

  • Light bulbs are all working, clean and dust free?

  • Trophy cabinet is clean and dust free

  • Wet floor signs are clean and available (Full Venue)

  • Fire extinguishers are all clean and untampered (Full Venue)

  • Pool tables are clean and functional, including equipment

  • Menus are clean and well presented, facing the way the guest enters the room (Full Venue)

  • Tills and PDQ are clean and functional

  • Front of the bar is clean and dust free

  • Is the correct colour cleaning equipment being used in all areas (Full Venue)

Staircases

  • Staircases are clean and tidy with nothing stored underneath

  • Lights are all in working order and dust free

  • Bannisters are sturdy and clean

BOH Areas

  • Behind the lanes are swept and free of clutter

  • Boiler Room is clean and tidy

  • Chemical Cupboard is closed, organised, and readily equipped for toilet attendants

  • Maintenance cupboard is clean and tidy

  • Staff room is clean and tidy, ironing board, iron and microwave are clean and fully functional

  • Store room is clean and organised

  • Comms room is clean and organised

Mezzanine & Spare Room

  • DJ booth is clean and tidy

  • Ping Pong tables are clean and fully functional, including equipment

  • Menus are clean and well presented, facing the way the guest enters the room (Full Venue)

  • TV's are dust free and functional

  • Couches are clean

  • Tables are sturdy, clean, free from crumbs and chewing gum?

  • Chairs are in full working order, clean, free from crumbs and chewing gum?

  • Are all lanes clean and well oiled? Including gutters?

  • Balls and ball returns clean and free from debris?

  • Are all stickers intact, without letters missing?

Rocco's Games Room

  • Busser stand is clean and full stocked

  • Tills and PDQ are clean and functional

  • Are all stickers intact?

  • Tables are sturdy, clean, free from crumbs and chewing gum?

  • Chairs are sturdy, clean, free from crumbs and chewing gum?

  • Ping Pong tables are clean and fully functional, including equipment

  • Pool tables are clean and functional, including equipment

  • Shuffleboard clean and functional

  • Karaoke room clean and in full working order

  • Front of the bar is clean and dust free

  • Menus are clean and well presented, facing the way the guest enters the room (Full Venue)

  • Posters are up to date with the correct information

  • Lights are all in working order and dust free

  • Windows and window ledges are clean

  • Tv's and photo frames are clean and dust free?

  • Wet floor signs are clean and available (Full Venue)

  • Trays are clean and in full working order

  • Poster frames are dust free with up to date posters

The Roof

  • Flags are clean, without weeds or cracks

  • Slates around the edges are free from weeds and rubbish

  • Tables are clean, intact and free from chewing gum

  • Lights are all working and fully functional

  • All blackboards have relevant information

  • Astroturf is clean without any bumps?

  • Are the shelves in the barback room tidy and clutter free?

  • Are ash trays clean?

  • Are tables clean and lined up correctly?

  • Is the host desk clean and clutter free?

Trail App

  • Current days DD has been completed and checked by management?

  • No missed tasked for current month ?

Management

Fire, Health & Safety Manual Handling, Licensing & Security

  • Have all the previous months action points been actioned? (check last month report) <br>

  • Are all the first aid boxes full?

  • Does the unit have a minimum of 4 first aiders? (List all first aiders)

  • Are internal & external escape routes free from obstruction & do all fire doors open freely? (Walkaround with MOD & check)<br>

  • Are all fire extinguishers & emergency lights free from obstruction and are all fire points covered with guards?

  • Are all the FOH fire extinguishers full including signage & is the service test in date?

  • Is there a high visibility jacket near the access fire panel?

  • Is there a fully completed daily staff list for all departments located next to the fire panel?

  • Are all public & staff areas well maintained & free from slips, trips and falls?

  • Is the fire evacuation procedure displayed near the fire panel, alongside a plan of all fire zones

  • Are cleaning chemical available for use, labelled correctly, stored correctly in the chemical cupboard & COSHH sheets to hand?

  • Is there PPE available for the bar & kitchen?<br>

  • Is the colour coded cleaning equipment being correctly in all departments? (RED - TOILETS / BLUE - KITCHEN / FOH - GREEN)<br>

  • Is the premises license, public liability insurance and tip procedure displayed at the front and the back of the venue?

  • Is the door to the plant room locked and secure with a warning sign displayed? <br>

  • Does the MOD know how to complete a fire alarm test?

  • Does unit have Fire Evacuation Procedure in place and staff trained on it?

  • Does the MOD know how to test the emergency lighting?<br>

  • Are all waste areas free from debris and do all bins contain the correct waste?

  • Does the gas interlock system, lift shut off, and music shut off work with the fire alarm?

Training & Core Values

  • Can the MOD explain the Pins concept well, and has a full understanding of current campaigns?

  • Ask any member of staff a question from our core manual.

  • Ask a bartender food spec question?

  • Ask a server liquor spec question?

Pest Control

  • Are ALL traps baited and hidden away?

  • Are all the FOH & BOH areas free for any signs of infestation? <br>

  • Check pest control log - have any points raised by last visit been actioned?

  • Is the unit following the pest control walk-round and completing daily reports (ask MOD to talk through the procedure)?

Compliance

  • Does the manager on duty know how to fill out an accident report form?

  • Is there an allergen matrix present in all of the busser stands?

  • Is CPL up to date for all employees?

  • Is Alert65 up to date with no outstanding maintenance works or checks?

Maintenance & General Attention Detail

  • Have the cleaners been checked out following the cleaners checklist and all tasks completed to standard?

  • Are flowers/plants/trees free from dust and debris and in good condition?

  • All light bulbs, light fittings and chandeliers fully working and are all lights directly above the tables?

  • Are all windows clean inside and out?<br>Are all picture frames & mirrors & glass cabinets free from smears and dust free?

  • Are all staff rooms clean and tidy, and nothing is stored on the floor?

  • Is the boiler room clean and tidy?

  • Are there any other noticeable maintenance issues that need to be dealt with? (Detail below)

Staff Engagement Board

  • Is the Health and Safety poster displayed back of house and complete?

  • Is the Fire Evacuation procedure and location available and fully up to date with correct location?

  • Is the Hospitality Action Employee Assistance Program poster displayed on the notice board?

  • Is there a up to date First Aid poster with relevant names on?

  • Are the current and following weeks rotas displayed?

  • Is there a list of any planned compulsory and non compulsory training?

Floor and Litmus

General

  • Inspect 8 random chairs. Clean and in good condition ?

  • Seating upholstery/leather is clean and in good condition?

  • Have all tables been cleaned to a high standard, including base of table?

  • All tables are aligned with lights above them?

  • All tables are free from chewing gum ?

  • All tables are free from wobbles and damage?

  • All tables are set to correct unit SPEC?

  • All cabinets/displays clean?

  • Are the back of booth seating clean?

  • High Chairs clean, undamaged and ready for service ?

  • All ropes and poles clean and ready for service?

  • Ice buckets are clean and in good condition ?

  • All picture frames are dust free ?

  • Are the reserved signs all clean and dust free?

  • Are Vents in the restaurant dust free?

  • Air-con filters dust free and free from damage?

  • Are all shelves high and low dust free?

  • All handrails clean and not sticky ?

  • Any metal work is dust free?

  • All Spot Sweep are clean and in good condition?

LI-T-MUS

  • All lightbulbs are working?

  • All lightbulbs are correct spec, with no LED's or bright white lights?

  • All Chandeliers are cob-web free, no damaged fittings?

  • Over table lights are dust free and set to appropriate height ?

  • All speakers are working and set to appropriate level for time of day/trade levels?

  • All light fittings are secure and free from damaged ?

  • Temperature of unit feels comfortable/unnoticeable ?

  • Air-Con units and heaters are fully functional ?

The Shift

OVERVIEW

  • Has the safe been counted? Are there any variances?

  • Has the manager on duty completed trail for that day?

  • Have Trail tasks been completed for that week including Fire Alarm Test, Emergency Lighting Test.

  • Has a 6 month fire drill been carried out with all of the team?

  • Is there clear evidence that Management meeting are being carried out weekly?

  • The Unit was prepared for Health Check inspection?

  • MOD is consistently present on floor?

  • MOD conducted an engaging and relevant pre-shift?

  • MOD seemed in control of shop window and litmus

  • Manager and staff are in appropriate attire and uniform?

  • Guests were being seated and taken to activities efficiently and to company standard?

  • Up-selling techniques are apparent during service?

  • Any training being undertaken is to company standard and seem effective?

  • Place order for three different BEV products ? Served to SPEC ?

  • Place order for three different FOOD products? Served to SPEC?

  • Place order for three differs LIQ products? Served to SPEC ?

TEAM MEMBER

  • Is the host knowledgable on our current offerings and can confidently use Collins?

  • Does the host know how to answer the phone correctly?

  • Place an order, was the server knowledgable and did they upsell?

  • All servers on their marks?

  • Team Member can list all the Staff Non-Negotiable?

  • Current Incentives are known by Team members ?

  • Ask server three food SPEC questions ? <br>

  • Ask server three cocktail SPEC questions?

  • Ask server kitchen ticket times ?

  • Does the server know the allergen procedure and are allergen matrix readily available?

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.