B&K 20 Point Service Health Check

• Site

• Managers on Duty

• Conducted on

  Date

• Time of day

  Date

• Prepared by

External & entrance

• Are all external lighting, signage & A-frames working, in good repair & displaying relevant information

  Yes

  No

  N/A

• Is the street & front / sides of business swept, clean and free from litter, and are all plants in good repair

  Yes

  No

  N/A

Internal

• Is there the correct level of staffing on floor and bar

  Yes Perfect

  No Short staffed

  No too many

• Are all FOH team members and chefs in correct uniform

  Yes

  No

  N/A

• Is venue lighting, heating and music volume appropriate for time of day, fire lit and candles out if required?

  Yes

  No

  N/A

• Is the venue set correctly for service (Water station set up, table boxes and cutlery correctly filled, Board games in good order, fires on)

  Yes

  No

  N/A

• Are toilets clean and in working order, and contain soap, toilet paper and working hand dryers

  Yes

  No

  N/A

• Is private area clean and set up for show arounds or Terrace area clean, set up correctly and free from cigarette butts

  Yes

  No

  N/A

• Is Food being sent out to spec and within 15 minutes

  Yes

  No

  N/A

• Are all house ales currently available

  Yes

  No

  N/A

• Are site TVs on displaying promo video

  Yes

  No

  N/A

• Are the kettle taps and brewery vessels clean and polished, Malt store neat and tidy and brewing equipment (Hoses and pumps etc) neatly put away.

  Yes

  No

  N/A

• Is there a manager visible and present

  Yes

  No

  N/A

Compliance

• Is the venue information stand and back bar merchandising correct to brand standard, and all clip frames up with relevant information and R.O.T.W

  Yes

  No

  N/A

• Are all outstanding or pending Collins bookings completed

  Yes

  No

  N/A

• Are all back of house / staff areas clean and in good repair

  Yes

  No

  N/A

• Is staff wall up to date with recent weekly tasters and daily Brief been competed

  Yes

  No

  N/A

• Has all critical maintenance been reported

  Yes

  No

  N/A

• Are all licenses and legal signage visible & are allergens up to date and accessible by staff

  Yes

  No

  N/A

• Overall venue atmosphere