External & entrance

  • Are all external lighting, signage & A-frames working, in good repair & displaying relevant information

  • Is the street & front / sides of business swept, clean and free from litter, and are all plants in good repair

Internal

  • Is there the correct level of staffing on floor and bar

  • Are all FOH team members and chefs in correct uniform

  • Is venue lighting, heating and music volume appropriate for time of day, fire lit and candles out if required?

  • Is the venue set correctly for service (Water station set up, table boxes and cutlery correctly filled, Board games in good order, fires on)

  • Are toilets clean and in working order, and contain soap, toilet paper and working hand dryers

  • Is private area clean and set up for show arounds or Terrace area clean, set up correctly and free from cigarette butts

  • Is Food being sent out to spec and within 15 minutes

  • Are all house ales currently available

  • Are site TVs on displaying promo video

  • Are the kettle taps and brewery vessels clean and polished, Malt store neat and tidy and brewing equipment (Hoses and pumps etc) neatly put away.

  • Is there a manager visible and present

Compliance

  • Is the venue information stand and back bar merchandising correct to brand standard, and all clip frames up with relevant information and R.O.T.W

  • Are all outstanding or pending Collins bookings completed

  • Are all back of house / staff areas clean and in good repair

  • Is staff wall up to date with recent weekly tasters and daily Brief been competed

  • Has all critical maintenance been reported

  • Are all licenses and legal signage visible & are allergens up to date and accessible by staff

  • Overall venue atmosphere

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