Title Page

  • Conducted on

  • Prepared by

  • Location
  • Store Turnover = 3 Month Rolling= 100 Day Turnover= Store Manager Turnover= Turnover Target=

Employee Basics

  • Are lockers available for staff use?

  • Are coat hooks available for staff use?

  • Are back of house standards acceptable?

  • Are notice boards up to date?

  • Are rota's displayed for +3 weeks?

  • Are there potential issues on the 'Shift Report'?

  • Are there any employees on Long Term Sick?

  • Have employees got enough uniform?

  • Does the store have a good balance between FT & PT Employees?

  • Has the Store Manager left in the last 6 months?

  • Is the store 4IAS compliant?

  • Are there any visible signs of employee recognition taking place in store?

Recruitment & Selection

  • Have interview documents been completed thoroughly?

  • Have Shadow Shift documents been completed thoroughly?

  • Is the Store Manager conducting interviews?

  • Is the ATS being managed robustly?

  • Are interviews being scheduled at a suitable time?

  • Are window poster on display if the store is recruiting?

  • Is a live advert on the ATS if the store is recruiting?

  • Has any poaching taken place if the store is recruiting?

  • Do employees know about the 'Recommend a Friend' scheme?

On-Boarding

  • Have new starters completed their 20 hours training inline with process?

  • Have new starters spoken with/ met with the Area 100 Day Champion?

  • Have new starters been introduced at the Team Meeting?

  • Have new starters had their week 1,4,8 &12 week Coffee Chats where applicable?

  • Have quality Coffee Chats been completed by the Store Manager?

  • Have all required e-learning modules been completed?

  • Has the Store Manager 'Buddy Shift' form been completed?

  • Have the relevant sections of the Barista workbook been completed?

  • Has the Area Manager met any new starters?

  • Are new starts rota's fair and practical?

Store Operation

  • Does the store have 2 or more trading floors?

  • Does the store have excessive outside seating? (+10 tables)

  • Is the pot wash area on the bar?

  • Are the stock rooms easily accessible?

  • Does the store primarily operate a 2-2 rota pattern?

  • Does the store operate lone working?

  • Is the store in an economically deprived area?

  • Does the store suffer from high levels of antisocial behaviour?

  • Is the store impacted by seasonal trade e.g. events, university holidays etc?

Store Manager

  • Has the Store Manager had a PDR in the last 6 months?

  • Is the Store Manager new to role (Less than 1 year)?

  • Has any formal action been taken against the Store Manager in the last 6 months? e.g. Letter of Concern, CFI, Disciplinary action

Compliance

  • Are all personnel files held securely in locked file box?

  • Do all employees on the Houselist have a personnel file?

  • Do all employees have correct, valid Right to Work documentation on file?

  • Are all sensitive documents held securely inline with GDPR e.g. CV's, Return to Work forms etc?

  • Are there leavers files held instore which should have been returned to Neal Street?

  • Actions to be Completed

  • Add signature

  • Is the Store Manager on a Performance Improvement Plan (PIP) ?

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.