Service Quality Site Assessment Report

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Personnel

• Personnel Details Correct

  Yes

  No

  N/A

• ID Card Current

  Yes

  No

  N/A

• Uniform / Presentation

  Yes

  No

  N/A

• Licence Details Current & Correct

  Yes

  No

  N/A

• Correct Roster being Worked

  Yes

  No

  N/A

• Grievance Policy / Procedure Displayed

  Yes

  No

  N/A

• Harassment Policy Displayed

  Yes

  No

  N/A

Safety First - Golden Rules

• Displayed

  Yes

  No

  N/A

• Officers Interpret Correctly

  Yes

  No

  N/A

• Observation

• Recommendation

Site Instructions

• Readily Accessible

  Yes

  No

  N/A

• Authorised by Customer

  Yes

  No

  N/A

• Authorised by Company

  Yes

  No

  N/A

• Training Requirements listed

  Yes

  No

  N/A

• Reflect Duties Accurately

  Yes

  No

  N/A

• All duties Performed / Recorded

  Yes

  No

  N/A

• All Assigned Persons Briefed / Trained

  Yes

  No

  N/A

Keys

• Labelled / Identified

  Yes

  No

  N/A

• Register Maintained

  Yes

  No

  N/A

• Kept Secure

  Yes

  No

  N/A

• Accounted For

  Yes

  No

  N/A

• Observation

• Recommendation

Site Log Book / Register

• In Place

  Yes

  No

  N/A

• Filled Out Correctly

  Yes

  No

  N/A

• Observation

• Recommendation

Incident Reports

• Signed

  Yes

  No

  N/A

• Actioned

  Yes

  No

  N/A

• Filed Correctly

  Yes

  No

  N/A

• Observation

• Recommendation

Emergency Procedures

• In Place / Current

  Yes

  No

  N/A

• Officer Understands / Interprets Correctly

  Yes

  No

  N/A

• Observation

• Recommendation

Site Overview

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Signatures

• Signatures of Auditor

  Sign

• Signature of Auditee

  Sign