Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Forecourt
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Were you able to enter the forecourt<br>without any temporarily obstructions?
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Were staff in Forecourt friendly?
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Give an example of a customer's vehicle filling by any bouzer
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Did attendant offer oil and water?
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Did attendant offer to clean widescreen?
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Did attendant offer to check tyre pressure?
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Were customers thanked and invited back to the site?
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Were the staff working with the sense<br>of emergency?<br>
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Were customers informed about any<br>unforeseen delays?
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Were managers present and<br>frequently interacting with customers?
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Were all grades of fuel available?
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Were there enough water in water<br>cans by the bouzers?
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Was the forecourt clean?
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Were exterior signages and pylons clean?
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Canopy clean?
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Were banners and flags clean and in<br>good condition?<br>
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Were benches and umbrellas clean?
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Parking area clean and in good repair?
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Were bouzers and areas next to<br>bouzers clean?<br>
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Were pumps decals dust free and in<br>good condition?
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Were refuse and disposal areas clean<br>and in neat condition?<br>
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Grass not longer than 5cm?
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Were toilets clean?<br>
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Were plumbing taps in working condition and no visible leaks?
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Sufficient toilet rolls available?
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Were all light in forecourt working?<br>
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Were bins by the bouzers clean/not full?
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Were all staff in forecourt wearing uniforms?
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Were Emergency procedures are<br>available for fire, spillage, accident,<br>equipment failure and other potential<br>abnormalities or emergencies?<br>
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Were Employees are trained in the use of emergency equipment?
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Emergency plan is regularly reviewed and updated as required?
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Spill kit is complete and readily available?
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Telephone is located adjacent to the control console?
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Main emergency stop is available to shut off power to all dispensing units?
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Main emergency stop is readily accessible in an emergency (i.e. there is clear access to the emergency stop with no obstructions such as racks, shelves or spill kits)?
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Main emergency stop activation device (e.g. switch or button) is clearly labelled ‘EMERGENCY STOP’?
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Main emergency stop is routinely tested to ensure it functions?
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Were Areas around the dispensers<br>and payment unit are sufficiently lit to<br>provide a safe working environment<br>whenever the unit is available for<br>service?
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Were fire extinguishers dates in forecourt still valid?
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Were Extinguishers are located near<br>dispensers or other item being<br>protected?<br>
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Were Extinguishers are accessible without undue danger in an emergency?
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Each extinguisher location is marked by a ‘FIRE EXTINGUISHER’ sign mounted at least 2 m above ground?
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Were Hoses are free of cracks,<br>fractures, leakage, or movement<br>between hose and fittings?<br>
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Were Prominent ‘STOP ENGINE – NO SMOKING’ signs are displayed on or near the dispenser?
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There is a sign at the above-ground tank or tank storage area showing either standard warning symbols of at least 100 mm diameter or words saying ‘FLAMMABLE GAS’ and ‘NO SMOKING’, or a warning sign (in lettering of at least 50 mm high) prohibiting smoking and ignition sources?
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If the area is isolated by a fence, were<br>the signs must be visible from outside<br>the fence and all points of access?<br>
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The site has a clear exit for fuel tankers so vehicles leave by driving forward without needing to reverse?
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Was the gas cage available, in good<br>condition and fully secured?
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Cylinder cages are outdoors?
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The front of each cage has a dangerous goods class label (i.e. red diamond-shaped sign for Division 2.1 flammable gases) measuring 250 mm square?
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The front of each cage has a ‘FLAMMABLE GASES – NO SMOKING, NO FLAME’ warning sign Note: Standard warning symbols may be used instead?
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No smoking or ignition sources within 3 m of any point where flammable liquid might be exposed?
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Were Fill and dip caps (e.g.<br>underground tanks)<br>maintained in a liquid-tight condition?
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No filling in Plastic containers that do not comply with The Department of Energy Regulations?
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Were Containers put on the<br>ground while being filled at a fuel<br>dispenser (i.e. must not be in or on a<br>vehicle or trailer)?
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There are procedures to manage spills, especially a spill of flammable liquid on clothing?
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When last pump calibration done?
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When is next pump calibration?
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Were side reading meteres working correctly?
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Were there no visible leak in pump nozzles and hoses?
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Were there no leaks under the<br>bouzers?
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Were all seals on the pumps not tampered with?
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Were pump readings matching<br>computer readings?<br>
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Were the lights of all pumps screens working, digits are readable and no cracks on the screen?
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Were all lockset keys kept in order?<br>
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Were the filler tank breathers free of any obstructions?
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Were the filler and dip points and dip<br>points free of water?
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When last filler and dip points cleaned?
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Filler and dip points free of dirt?
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Filler and dip points earthed?
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Filler and dip points in good condition?
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What are the current dips?
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What are the current dips levels shown on the computer?
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Were dip sticks usable easily and well<br>maintained?<br>
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Were dip sticks kept in a clean and safe place?
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Were Filler and dip points locked and<br>keys were available?<br>
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Where were the Filler and dip points keys kept?
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Where the spare keys kept?<br>
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When air gauges were serviced?
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When is air guages next service?
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When compressor was serviced?
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When is compressor next service?
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Were air hoses free of leak, greece and dirt?
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Were air hoses free of leak, greece<br>and dirt?<br>
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Were air gauges indications working probably?
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Were air guages kept safe and not abused?
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Were the compressor clean, free of oil<br>leak and air leak?
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Was the oil level in the compressor above 3/4?
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Is the site using single phase or 3 phase electrical meter?
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How many AMPs available for this site?
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Does the site have COC Electrical Certificate?
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Was the db board covered?<br>
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Were there no strain on DB breakrs and all were working?
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Were there no visible wires in the db board?
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Were there no strain on DB breakrs<br>and all were working?<br>
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Were all computers search protectors working?
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All switches and plugs working?
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All daylight switches working?
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Were All spot lights around the<br>building working and clean?<br>
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Were Mono lights visible and working?
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Was the water tank in good condition<br>and well maintained?<br>
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Was water pump clean and safely kept?
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Were ther no water pump leak?
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What was the water pump pressure?
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Were the water tanks full and having sufficient amouts of water?
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Were there no leaks by the tanks area?
Convenience Store
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Was shop front clean, operational and<br>in good condition?<br>
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Was the shop interior clean?
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Were you able to move around the<br>store without any obstructions?<br>
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Was counter clean, neat and uncluttered?
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Were areas underneath and behind<br>equipment and shelving clean?<br>
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No staff items stored on shelves?
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Were the shelves and displays clean<br>and stocked?
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Are smilar products items grouped together?
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Were stock on shelves priced?<br>
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Current specials?
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Current specials prices displayed?
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Were display fridges fully stoked,<br>decals neat and in good repair?<br>
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Were cold room and freezer room working, clean and stocked?
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Were freezer and freezer room<br>defrosted regularly and in good repair?<br>
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Were the shop ceiling clean?
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Were all the shop lights working?<br>
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Were the staff inside the shop friendly?
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Where customers acknowledged once approaching the counter?
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Were customers greeted with direct<br>eye contact and sincere smile?<br>
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Were customers informed about current promos?
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Vocalize cash amount received before placing it in the drawer?
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Were there sufficient change on had<br>for cash transactions?<br>
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Count out and voice the correct amount of change to the customer?
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Place correct change due and a till slip in customer's hand?
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Were customers informed about any unforeseen delays?
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Were customers thanked and invited<br>back to the site?<br>
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One of the current promos displayed on till slip?
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Were staff working with the sence of<br>urgency?<br>
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Were managers present and frequently interacting with the customers?
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Were the speedpoint machines<br>working?<br>
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Were stock levels on Par and ordering is in place based on sales?
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Were emergency signs visible?
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Were the fire extinguishers still valid?<br>
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No visible hazards potentially detrimental to staff or customers?
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Were plug points clean and in good<br>repair?<br>
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Were electrical cables neatly tacked and not frayed?
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Was back door locked and suprrvised<br>while accessing it?<br>
Office Checks
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Were Cigarettes count done?
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Were the cigarettes count balancing from last inspection till current inspection?
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If not, comment
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Were oil count done?
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Were the oil count balancing from last inspection till current inspection?
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If not, comment
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Were daily dips checked?
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Were daily dips recorded correctly from last inspection till current inspection?
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If not, comment
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Were the side readings checked?
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Were the side readings adding up correctly from last inspection till current inspection?
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If not, comment
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Were the account statements given to the related customers on time?
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Were accounts up to date and paid by<br>the related customers?<br>
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Were GRVs amounts balancing VS Invoices amounts?
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Were all invoices GRVed and sent to<br>head office?<br>
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Was the staff register completed and sent to head office?
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Were the 5 items counting per day<br>done and recorded in the stock book?<br>
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Were the stocks of these 5 items balancing?
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Were daily staff meetings recorded<br>and placed in a file?
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Were customers complaints recorded,<br>responded to within 24 hours and kept<br>on file?
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Staff roster structured to accommodate customers demands - Not short staffed or over staffed ?
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Were instore evaluations done daily by the site manager and filed?
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List of emergency telephone numbers, including the fire brigade, ambulance services and other emergency responders is prominently displayed near the control centre (console) telephone?
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Basic conditions of employment Act displayed?
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Occupational health and saftey act displayed?
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Pest control contract in place and pest control file updated according to each visit done by the pest control company?
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Were there no sign or presence of<br>rodents or insect infestation?<br>
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Dedicated ADSL available for uploads and communication?
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Emails working?
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Printers working?
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Scanner working?
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Phone lines working?
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Alarm system working?
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CCTV working?
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How many visible camera channels?
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Sufficient cleaning materials available?
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Mops
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Brooms
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Cloths
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Cleaning chemicals
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Maintenance file in place and updated with all repairs jobs done to date?
End of Inspection
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Were the site manager made aware of the inspection outcomes?
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Did the site manager make a note of strength and weakness points raised during this inspection?
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Did the site manager write an action plan in order to sort out and resolve the issues raised during this inspection?
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Any comments, requests or complaints
from management or staff? -
Select date
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Add location
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Name and signature of the site manager
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Name and signature of the inspector
