Setting The Van - Audit

• Conducted on

  Date

• Prepared by

• Location
  Address

• Is the perimeter clear of stains, rubbish, cigarette butts and glassware?

  Yes

  No

  N/A

• Is the Caravan sign clean and in clear sight

  Yes

  No

  N/A

• Are the paintwork and windows clean and free from dirt?

  Yes

  No

  N/A

• Is the A-board clean, positioned correctly and in good repair?

  Yes

  No

  N/A

• Does the menu box have the correct combined menu in ?

  Yes

  No

  N/A

• Do the menu stands have the relevant menu for the time of day ?

  Yes

  No

  N/A

• Do all chairs have feet protectors?

  Yes

  No

  N/A

• Are the awnings & umbrellas clean and in working order? (in use when raining or in cold weather)

  Yes

  No

  N/A

• Are all exterior lights clean and working?

  Yes

  No

  N/A

• Are outside plants and planters in good repair, clean (no cigarette butts) and watered ?

  Yes

  No

  N/A

• Are all windows and ledges clean and smudge free?

  Yes

  No

  N/A

• Is a suitable dog bowl available all year round for guests dogs to have a drink?

  Yes

  No

  N/A

• Is the outside furniture clean and in good repair?

  Yes

  No

  N/A

• Is the outside flooring clean and in good repair?

  Yes

  No

  N/A

• In appropriate weather are outside tables set up with MEP?

  Yes

  No

  N/A

• Is the lobby entrance clean and in good repair?

  Yes

  No

  N/A

• Is the door heater working and clean?

  Yes

  No

  N/A

• Is the lobby lighting clean and working?

  Yes

  No

  N/A

• Are all hi-chairs clean, tidy and in working order?

  Yes

  No

  N/A

Restaurant set up & standards

• Is each table set with salt, pepper, water glasses, napkins and cutlery currectly

  Yes

  No

  N/A

• Is the welcome lobby / welcome area free from debris and dirt

  Yes

  No

  N/A

• Is the host stand free from clutter, water bottles, glasses, and stocked with menus

  Yes

  No

  N/A

• Are the cushions clean and organised to standard?

  Yes

  No

  N/A

• Are the chairs and legs clean and in good repair?

  Yes

  No

  N/A

• Are all menus clean and in good repair?

  Yes

  No

  N/A

• Are all tables in line with each other in their sections

  Yes

  No

  N/A

Atomsphere

• Are all speakers working, clean and at the appropriate sound level for the time of day?

  Yes

  No

  N/A

• Is the Van odour free?

  Yes

  No

  N/A

• Is the Van free from flies?

  Yes

  No

  N/A

• Are all vents clean, dust free and is the temperature is appropriate.

  Yes

  No

  N/A

• Is the music the correct vibe for the time of day?

  Yes

  No

  N/A

Devil is in the detail

• Is there any dust, high or low?

  Yes

  No

  N/A

• Is there any clutter in the guest areas that shouldn't be there?

  Yes

  No

  N/A

• Are all the floors clean including the corners, skirting, polished and in good repair?

  Yes

  No

  N/A

• Are all internal plants/flowers good quality, vases clean and plants not brown or dusty?

  Yes

  No

  N/A

• Are all paintwork/walls clean, intact, free from debris and stain free?

  Yes

  No

  N/A

• Are all picture frames and bric a brac clean, in good repair and dust free?

  Yes

  No

  N/A

• Are all mirrors and glass in good repair and clean?

  Yes

  No

  N/A

• Is the ceiling clean and splash free?(especially above bar area)

  Yes

  No

  N/A

• Are all light fittings clean, in good repair, dust and cobweb free?

  Yes

  No

  N/A

• Are all tables and chairs (legs & underneath) clean, in good repair and chewing gum free?

  Yes

  No

  N/A

• Are all menus clean and unsoiled?

  Yes

  No

  N/A

• Is all crockery clean and chip free?

  Yes

  No

  N/A

Table Set Up

• Are tables wobble free?

  Yes

  No

  N/A

• Does the table have clean water glasses?

  Yes

  No

  N/A

• Are the salt and pepper mills full, clean, working and placed at the side of the table?

  Yes

  No

  N/A

• Is the napkin crease free and placed on the table and positioned straight to the diner?

  Yes

  No

  N/A

• Are the polished knife and fork touching in the middle of the napkin?

  Yes

  No

  N/A

Host & Waiter stations

• Are stations always clean, tidy and fully stocked?

  Yes

  No

  N/A

• Do we have crayons and colouring sheets available for kids?

  Yes

  No

  N/A

• Are our menus stored neatly never on the waiters station or behind the till?

  Yes

  No

  N/A

• Are plates/trays holding cutlery and napkins stored on the top with spare water glasses on a tray?

  Yes

  No

  N/A

• Is there enough crumbing plates and cloths on the station?

  Yes

  No

  N/A

• Are cleaning products, wires, bins, briefing clipboards or folders hidden in the cupboard or drawers away from guests eyes?

  Yes

  No

  N/A

• Does each waiter station have an up to date allergen matrix?

  Yes

  No

  N/A

Brilliant Bars

• Are all wines colour grouped on display have label facing guest ?

  Yes

  No

  N/A

• Are all spirits and liqueurs arranged by type of spirit with premium bottles at the front?

  Yes

  No

  N/A

• Are all bottles clean and dust free?

  Yes

  No

  N/A

• Is the back bar display fully stocked?

  Yes

  No

  N/A

• Is Caravan retail coffee displayed?

  Yes

  No

  N/A

• Are all the bar lights clean, working and dust/cobweb free?

  Yes

  No

  N/A

• Are all beer fixtures clean, badged and fully available?

  Yes

  No

  N/A

• Is the back bar clean and clutter free?

  Yes

  No

  N/A

• Are the fridges fully stocked, labels facing front, clean and lit?

  Yes

  No

  N/A

• Are all fridge seals, doors and handles cleaned daily?

  Yes

  No

  N/A

• Is the bar top and front clean, dry and in good repair?

  Yes

  No

  N/A

• Does each bar caddy contain black cocktail napkins, small straws and large straws?

  Yes

  No

  N/A

• Are there a minimum of: 4 jiggers, 4 shaker tins, are wine measures and strainers kept out of guests view?

  Yes

  No

  N/A

• Are bar menus always available? Are they upright, evenly spaced along the bar top?

  Yes

  No

  N/A

• Are bar menus clean and in good repair?

  Yes

  No

  N/A

• Are bar stools and chairs neatly arranged around the bar?

  Yes

  No

  N/A

• Are tea lights placed along the bar in front of bar menus in the evening?

  Yes

  No

  N/A

• Are speed rail pourers in every bottle in the rail?

  Yes

  No

  N/A

• Are all garnishes fresh, labelled and available?

  Yes

  No

  N/A

• Is all glass storage clean, available, renovated and organised?

  Yes

  No

  N/A

• Is the bar floor clean and sticky free, especially in corners?

  Yes

  No

  N/A

• Does the bar have fruit fly?

  Yes

  No

  N/A

• Are all sinks clean, with taps working, hand wash facilities and handwashing only sticker?

  Yes

  No

  N/A

• Is there a broken glass bin? Is it clean?

  Yes

  No

  N/A

• Is there a hazard sign available and clean?

  Yes

  No

  N/A

• Is the glass washer clean, working and order free (check doors, jets, seals, filters and detergent)?

  Yes

  No

  N/A

• Is the glass dump area clean, free from odour, rubbish, flies and clutter?

  Yes

  No

  N/A

Coffee Machine

• Is the coffee machine clean and in working order?

  Yes

  No

  N/A

• Are only cups, mugs and espresso glasses stored on top of the machine?

  Yes

  No

  N/A

• Are all mugs and cups chip free and clean?

  Yes

  No

  N/A

• Are sugar dispensers refilled and clean?

  Yes

  No

  N/A

• Do we have Colour coded milk jugs for dairy, almond, oat, coconut

  Yes

  No

  N/A

• Do we have allocated dairy and non-dairy steam wands?

  Yes

  No

  N/A

• Are tea pots all clean, stain/tanin free and all with baskets?

  Yes

  No

  N/A

Cellar

• Are the floors, walls, doors and drains clean and free from odour?

  Yes

  No

  N/A

• Is all cellar equipment clean and in working order?

  Yes

  No

  N/A

• Are all vents free from dust and clean?

  Yes

  No

  N/A

• Are cellar fans clean and dust free?

  Yes

  No

  N/A

• Is beer line cleaning PPE stored correctly and in good working order? (rubber guantlets, rubber apron and goggles)

  Yes

  No

  N/A

• Is line cleaning torpedo clean, in tact, food safe hose attached - not garden hose?

  Yes

  No

  N/A

• Is line cleaning solution stored safely with lid on?

  Yes

  No

  N/A

• No kegs triple stacked?

  Yes

  No

  N/A

• Check dates on kegs are they rotated correctly?

  Yes

  No

  N/A

• All cases stored off the ground? Not using wooden pallets

  Yes

  No

  N/A

• Are full gas canisters upright and chained to the wall?

  Yes

  No

  N/A

• Are empty gas canisters stored safely?

  Yes

  No

  N/A

• Is there evidence of pest activity?

  Yes

  No

  N/A

• Are all lights working?

  Yes

  No

  N/A

• Is there food/fresh juice stored in the cellar?

  Yes

  No

  N/A

• Are all spirit/wine stores secure, locked, clean and organised?

  Yes

  No

  N/A

• Are all ice machines clean and working? (check inside the hopper and top)

  Yes

  No

  N/A

• Is the ice scoop stored correctly and labelled?

  Yes

  No

  N/A

• Is there an ice machine cleaning schedule available and in use?

  Yes

  No

  N/A

Uniform & team personality

• Are the team enjoying their shift and interacting positively with each other and our guest?

  Yes

  No

  N/A

• SERVERS, RUNNERS, BARTENDER • Clean and appropriate clothes<br>• Clothes are ironed<br>• Clean apron<br>• A pen & order pad (excl runners) • Waiter's friend bottle opener

  Yes

  No

  N/A

• MANAGERS<br>• Visible authority (smart casual, no sportswear and logos) <br>• Smart but be individual

  Yes

  No

  N/A

• Yes

  No

  N/A

Terrific Toilets

• Do the toilets smell fresh?

  Yes

  No

  N/A

• Are all mirrors polished and sinks clean?

  Yes

  No

  N/A

• Is soap available in each dispenser?

  Yes

  No

  N/A

• Are the toilets being checked every 30 minutes by designated team member?

  Yes

  No

  N/A

• Is the toilet roll holder full with spare toilet rolls available?

  Yes

  No

  N/A

• Are the sinks, urninals, toilets bowls clean and in good repair?

  Yes

  No

  N/A

• Are all toilet seats correct and fitted properly?

  Yes

  No

  N/A

• Are all dryers clean and in working order?

  Yes

  No

  N/A

• Are all bins appropriate, clean, good repair and not overflowing?

  Yes

  No

  N/A

• Are all doors, walls, ceilings, mirrors, vents in good repair, free from stickers and graffiti?

  Yes

  No

  N/A

• Are all lights working, clean and in good repair?

  Yes

  No

  N/A

• Is the disabled toilet(s) clean, ready to use and alarm working?

  Yes

  No

  N/A

Shift Brief & Breaks

• Is there a current up to date shift planner in place for today?

  Yes

  No

  N/A

• At shift brief were the team motivated, informed, inspired and guest focused and have fun?

  Yes

  No

  N/A

• Do the team have a sales goal for today?

  Yes

  No

  N/A

• Has guest feedback from yesterday been shared?

  Yes

  No

  N/A

Back Dock Bin Area

• Is the back dock bin area clean, tidy and organised?

  Yes

  No

  N/A

Team Area & Noticeboards

• Is the office clean, tidy and orderly?

  Yes

  No

  N/A

• Are all team areas clean, organised and in good repair?

  Yes

  No

  N/A

• Are team toilets clean, in good repair and fully stocked?

  Yes

  No

  N/A

Mainlix

• Have all messages been read?

  Yes

  No

  N/A

• Is Mainlix up to date with all PMVs in line and not outstanding?

  Yes

  No

  N/A

• Are all reactive call outs and quoted works been attended with any outstanding jobs updated with dates and effective notes?

  Yes

  No

  N/A

Food Alert

• Has the previous Food Alert report been fully updated with actions and photos?

  Yes

  No

  N/A

• Check 3 alerts on previous report to ensure compliance.

  Yes

  No

  N/A