Shamim Group Coaching Log

Is all exterior furniture clean & well maintained?

Dining Area Floor, walls & furniture are clean & well maintained

Toilets are clean & well-maintained Toilet paper, Hand Soap & Hand towels are stocked

Food Safety

Correct hand washing procedures observed

Is the PH levels in bucket/spray bottle & sink correct

Hand sinks stocked with paper/sanitiser/soap

Food in sandwich unit / cool room held under 5 degrees

Meatballs in the Hot Well 60-74 degrees

Temperature log is correctly completed

Sandwich unit not filled above the chill line

All food correctly dated, and within shelf life

Sandwich artist hair is restrained and head covering worn

Sandwich unit line and prep bench area is clean

There are no unapproved chemicals on site

Corer/Slicers/Can Opener all clean no grime

Marked standards on REV have been completed

Complete a SELF REV

Adequate staff rostered, to minimise the guest queue

Restaurant is ready to serve guests (food avail, lights on etc)

Guest facing areas are clean & well maintained (counter, seating etc)

Guests being acknowledged with a warm greeting & farewell

Most guest orders ready within 3 mins

Staff wearing approved uniform, and in good condition

Music playing, and at appropriate volume

Effective leadership and communication present during shift

Store operating hours aligned with Google, 3PD, RMP

Sandwich artists promoting suggestive sell

Sandwich artists offering exceptional guest experience

Sandwich artists asking for Subcard scan

You and Manager on shift complete Medallia

- Bread is high quality/ correct size

- All product in the sandwich unit appears fresh

- Correct product portions are being observed

- Drinks / cookies are adequately stocked

- Finished products meet standard

- Weigh veltone trays are they correct weight

- Vegetables correct size

- Review wastage/kill list

may need to review the WISR

- Menu panels are current and well maintained

- Loyalty is actively promoted, promo material is visible

- All menu items are available for purchase (consider OOS)

Is all equipment in good condition & working as intended

- Current promotional material is on display

- Trading hours sign and door looks inviting

- Give all printouts to store required from Playbook and update the comms board with KPI data

- Adequate number of staff on shift

- Sandwich artists have completed current promo training

- Sandwich artists have completed SA1/SA2/DDG/WHS

- Rosters are posted & updated

- HR folder is updated

- REV folder is updated

- Actuals up to date 'real time'

- Review next week's roster with the Manager keeping in line with labour goals

Print control sheet and review is up to date

Review prepping levels for beads/cookies and prep

Do 1 min cash in (float/banking/breads) all accurate

Ensure the following KPIs are discussed and reviewed