Shift hand over

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• Yes

  No

  N/A

Unit peak time readiness

• Counter fully stocked and clean?

  Yes

  No

  N/A

• TM's in correct uniform and delivering FTX service styles at all times?

  Yes

  No

  N/A

• All shelves stocked at 75% capacity or above

  Yes

  No

  N/A

• All POS out and correct?

  Yes

  No

  N/A

Back of house

• Hair nets being worn at all times?

  Yes

  No

  N/A

• Hand wash timers set and in use 20min/1hr?

  Yes

  No

  N/A

• Production and raw waste sheets filled out correctly

  Yes

  No

  N/A

• Transfer sheets filled in correctly

  Yes

  No

  N/A

• Fridges and freezers clean and stock in correct date order

  Yes

  No

  N/A

• Any evidence of cross contamination?

  Yes

  No

  N/A

Hand over checks

• Shift planner checks filled in correctly?

  Yes

  No

  N/A

• All relevant info passed on to the next shift?

  Yes

  No

  N/A

• Pm Production/cleaning tasks delegated?

  Yes

  No

  N/A

Cash taken

• Tills cashed up with variances recorded and actioned

  Yes

  No

  N/A

• Bags dropped and signed for?

  Yes

  No

  N/A

• Cash sales recorded on the drop sheets

  Yes

  No

  N/A

Ritazza handover

• Pastries within times and display clean and full?

  Yes

  No

  N/A

• Unit well stocked and clean? No missing stock / stock gaps?

  Yes

  No

  N/A

• All shift planner checks completed and correct?

  Yes

  No

  N/A

• Specific cleaning tasks delegated ?

  Yes

  No

  N/A