Site Opening

Door access

Turn on lights

Turn TV and light in CX vestibule on

Check the cleanliness of the CX vestibule

Turn DX vestibule light are on

Check the cleanliness of the DX vestibule

Turn Site LIght on

Log Into Shopper App

Check if all printers are working and have paper in them

Check aircon is on and set to cool

Turn on Music

Make sure all surface and floors are clean

There is no evidence of pest or rodent activity (report immediately to Pest control)

Site Walkthrough, Site cleanliness, staff room, toilet(toilet paper and<br>hand paper towel topped up)

Power on Site hardware and screens, log in to Slack and Acknowledge shift change notes, handover and any announcements

shift change notes, handover and any announcements

Log Into Shopper App

Check if all printers are working and have paper in them

Fridge temperature checking

All equipment with defects are being reported right away

Cycle count

Aisle walk through, visual stock check

Check if all product on Marketplace are available

Top 10 product PAR level check

Make any notes needed on the white board(Stock needed, out of dates item for the day, etc)

Unpack delivery boxes - check off on invoice and receive in IMS, put<br>away new stock in order of priority - fruit &amp; veg, dairy and bread

Process any claim needed

Take Fresh Produce out of Fridge

Fruit and veg quality check<br>Would you buy it?<br>Would you eat it?

Receive delivery into IMS (must be done on the day the delivery arrives)

Write off in IMS if necessary - must be done before 8am

Break down cardboard boxes and put in rubbish

Wipe down used surfaces and touch points

Have bags, samples and thank you cards ready

Pack Station are all topped up

Check if any stationary need to be ordered and pass on to your SM

Complete Opening Cleaning task

Check Previous day operations metrics(make any changes needed<br>to rectify any issues and takes notes of any success)

Check Customer Feedback

Call Customers with low star rating and fill in Call log

Can i learn something new today

Handover for next shift