Access Details

  • Keys/Swipe cards/token provided & practiced

  • Alarm codes provided & practiced

  • Consumable dispensers keys provided & practiced

  • Fire Exits/Equipment/Site Evacuation Plan identified with cleaner

  • Light switches & air-conditioning Identified

  • Trainer stayed with cleaner until Alarms set doors & windows locked

  • Trainer Name:

General Cleaning

  • Emptying Waste Paper Bins and Ashtrays

  • Dusting

  • Sweeping

  • Dry Mopping

  • Wet Mopping

  • Spot Mopping

  • Spot Cleaning

  • Toilet Cleaning and Basin Cleaning

  • Stair Cleaning

  • Glass Cleaning

  • Care of Cleaners Room

  • Care of Cleaning Equipment

Site Details

  • Site summary provided & explored on site.

  • Specifications provided & explored on site.

  • Communications diary - Show the cleaner the location of the diary & write an introduction note to client.

  • Stock / Stock Order Form - Discuss with the cleaner how and when to order for site. (Does Cleanworks provide these or does the client?)

  • QA Inspection Report - Complete a QA with the cleaner before starting. Discuss the goal for the QA's on site and the date of your next visit QA.


  • Emptying Rubbish (Leave a note to client if unsure about rubbish)

  • Vacuuming

  • Dry Mopping

  • Wet Mopping

  • Dusting

  • Sweeping

  • Kitchen and Tea Room Cleaning

  • Toilet and Basin Cleaning

  • Shower Cleaning

  • Stair Cleaning

  • Glass Cleaning

  • Dust Mopping

  • Floor Scrubbing Machine

  • Spray Buffing Machine

  • Carpet Spotting

  • Removing Graffiti

Chemical Handling

  • PPE - Show the cleaner required PPE for chemical handling - Gloves, Eyewear and Masks. Discuss long sleeves and pants where required.

  • Chemical Application - Discuss the chemical application and dilution rates of each chemical on site.

  • Chemical Labelling - Ensure the cleaner understands that all chemical bottles must have a label and contain the correct chemical.

  • Safety - Read & Ensure the cleaner knows the location of the Safety Data Sheets SDS (should be on wall)

Site Compliance

  • Cleaning Room - Discuss how to keep the cleaning room tidy and hygienic<br>

  • Equipment - Discuss how to set up and maintain equipment

  • Vacuum and Vacuum Cord - Show the cleaner how to wear/empty the vacuum and how to roll the vacuum cord correctly.

  • Vacuum Serial Number - Record current vacuum on site.

  • Vacuum Test & Tag Date - check vacuum in currently in compliance.

  • Personal Protective Equipment - Does the cleaner have gloves, eyewear and masks available onsite?

  • Wet Cleaning Signs - Show cleaner how and where to erect this/these signs.

Team Member Presentation

  • Comprehension - Does the cleaner comprehend instructions?

  • Attitude - Does the cleaner have a good attitude?

  • Uniform - Is the cleaner wearing a clean & presentable Cleanworks shirt, black shorts/pants and closed in shoes?

  • Personal presentation/Hygiene - Is the cleaner well presented?

  • Personal equipment & Car Storage - If cleaner is storing equipment in their car is this neat and tidy and do they have current SDS on their car?

On the job skills

  • Carpet Spotting

  • Vacuum Cleaning

  • Dust Mopping

  • Stripping

  • Sealing

  • Spray Buffing

  • Floor Scrubbing

  • Wall Washing

  • Curtain Cleaning

  • Venetian Blind Cleaning

  • Shower Rooms

  • Kitchen / Tea Rooms

  • Removing Graffiti

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