Site Visit Checklist - UPAP

• Audit Title

• Location

  Select UPAP-ALBUQUERQUE UPAP-AURORA UPAP-CINCINNATI UPAP-COLORADO SPRINGS UPAP-DENVER UPAP-INDIANAPOLIS UPAP-ORLANDO UPAP-PHOENIX UPAP-WEST PALM BEACH

  • UPAP-ALBUQUERQUE
  • UPAP-AURORA
  • UPAP-CINCINNATI
  • UPAP-COLORADO SPRINGS
  • UPAP-DENVER
  • UPAP-INDIANAPOLIS
  • UPAP-ORLANDO
  • UPAP-PHOENIX
  • UPAP-WEST PALM BEACH

• Conducted on

  Date

• Prepared by

• Facility Manager

General

• Called/Emailed the Facility Manager and discussed any open items with the hardware at the facility

  Yes

  No

  N/A

• Notified the Facility Manger of the intention of the site visit

  Yes

  No

  N/A

POS Server Review

• Prior to the Facility Audit we have checked the overall health of the server, space utilization, SQL Database and Logs, and standardization for all organization of the server.

• Health of the Server

  Safe

  At Risk

  N/A

• Space Utilization

  Safe

  At Risk

  N/A

• SQL Database and Logs

  Safe

  At Risk

  N/A

• Standardization

  Yes

  No

  N/A

Milestone Review

• Prior to the Facility Audit we have checked the camera system to make sure that all cameras are operational, focused, clear of any defects, and that all video footage is being retained for 30 days.

• All cameras are operational, focused, and cleared of any defects

  Yes

  No

  N/A

• All cameras are set to record for 30 days

  Yes

  No

  N/A

Network Analysis

• Prior the the Facility Audit we have checked the Network Patterns and the basic user use at the facility.

• Network Traffic Patterns

• Basic User Use

Performance

• Network Speed Tested

  Yes

  No

  N/A

• Download Speed

• Upload Speed

• All network equipment was blown out

  Yes

  No

  N/A

Rack

Rack

• Cleanliness

  Excellent

  Good

  Poor

• Add media

  Media

Patch Panel

• Appropriate jack colors used

  Yes

  No

  N/A

• Ports are labeled properly

  Yes

  No

  N/A

• Add media

  Media

Main Router

• Router is Labeled Properly

  Yes

  No

  N/A

• Router is Connected to DSL or Cable Line

  Yes

  No

  N/A

• Wireless 3G and Antenna are Connected

  Yes

  No

  N/A

• Router is Plugged into the UPS

  Yes

  No

  N/A

• Router is added to SolarWinds

  Yes

  No

  N/A

• Add media

  Media

Broadband Router

• Router is Labeled Properly

  Yes

  No

  N/A

• Router is Connected to DSL or Cable Line

  Yes

  No

  N/A

• Router is patched in to the switch

  Yes

  No

  N/A

• Router is Plugged into the UPS

  Yes

  No

  N/A

• Router is added to SolarWinds

  Yes

  No

  N/A

• Failover test was successfully tested

  Yes

  No

  N/A

• If staying after hours, a failover test is required to ensure backup is properly working. Corporate IT and Service Desk must be notified prior to test.

• Add media

  Media

Switches

• All switches are Properly Labeled with Name and IP

  Yes

  No

  N/A

• Switches are Plugged into the UPS

  Yes

  No

  N/A

• Switches have Gigabit Ports

  Yes

  No

  N/A

• Corporate IT has IP Address for the Switches

  Yes

  No

  N/A

• Bad ports are properly labeled on the switches

  Yes

  No

  N/A

• Add media

  Media

UPS

• UPS loads do not exceed 100% on LED.

  Yes

  No

  N/A

• Battery life's are at 100%

  Yes

  No

  N/A

• Add media

  Media

Server

Server

• Server was labeled with Name and IP

  Yes

  No

  N/A

• Server was plugged in to the UPS

  Yes

  No

  N/A

• Server is plugged in to Gigabit ports

  Yes

  No

  N/A

• DVD of ESXI Installation was attached to the side of the Server

  Yes

  No

  N/A

• Folders on the C Drive are to the correct standard

  Yes

  No

  N/A

• SQL Database is at a stable state

  Safe

  At Risk

  N/A

• BIOS is set to start boot with power, doesn't halt on errors

  Yes

  No

  N/A

• Add media

  Media

Scales

• Total # of Scales

  Select 0 1 2 3 4 5 6 7 8 9 10

  • 0
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10

• Scale Indicators are properly working

  Yes

  No

  N/A

• All Scales are Operational

  Yes

  No

  N/A

• Picture

  Media

Computers

• Computers are labeled properly with Name and IP

  Yes

  No

  N/A

• Eseek

  Working

  Not Working

  Not Installed

• Snapshell

  Working

  Not Working

  Not Installed

• Barcode Scanner

  Working

  Not Working

  Not Installed

• Picture

  Media

iPhones

• # of iPhones

• Condition of the iPhones

  Excellent

  Good

  Poor

• All iPhones are updated with latest update

  Yes

  No

  N/A

• All iPhones are added to Airwatch

  Yes

  No

  N/A

Intermec SR61 Scanners

• # of SR61 Scanners

• Condition of Scanners

  Excellent

  Good

  Poor

Computers

• Computers are Properly Labeled with Name and IP

  Yes

  No

  N/A

• Printers

  Working

  Not Working

  Not Installed

• Barcode Scanners

  Working

  Not Working

  Not Installed

• Credit Card Swipe

  Working

  Not Working

  Not Installed

• Picture

  Media

Admissions

• Customer Acceptance Monitor is Connected

  Yes

  No

  N/A

• Customer Acceptance is running the latest version

  Yes

  No

  N/A

• Pictures are being captured in Jpegger

  Yes

  No

  N/A

• Interchange

  Yes

  No

  N/A

• Interchange PC is labeled

  Yes

  No

  N/A

• Interchange software is running the latest version

  Yes

  No

  N/A

• Printers

  Working

  Not Working

  Not Installed

• Kiosk was powered on

  Yes

  No

  N/A

• Fingerprint working

  Yes

  No

  N/A

• Speakers and headset working

  Yes

  No

  N/A

• Printer clears job after 60 seconds

  Yes

  No

  N/A

• Printers 1 and 2 buttons properly working

  Yes

  No

  N/A

• Picture

  Media

• Star Printer - LAN

  Select 0 1 2 3 4 5 6 7 8 9 10

  • 0
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10

• Star Printer - Parallel

  Select 0 1 2 3 4 5 6 7 8 9 10

  • 0
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10

• Snapshell

  Select 0 1 2 3 4 5 6 7 8 9 10

  • 0
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10

• Spare PC

  Select 0 1 2 3 4 5 6 7 8 9 10

  • 0
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10

• Spare 2 Port Serial PCI Card

  Select 0 1 2 3 4 5 6 7 8 9 10

  • 0
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10

• Spare Signature Pad

  Select 0 1 2 3 4 5 6 7 8 9 10

  • 0
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10

• Spare Thumbprint Reader

  Select 0 1 2 3 4 5 6 7 8 9 10

  • 0
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10

• Eseek

  Select 0 1 2 3 4 5 6 7 8 9 10

  • 0
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
Additional Equipment

• Item

• Count

  Select 0 1 2 3 4 5 6 7 8 9 10

  • 0
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10

Multi-Function Printers

• Printers are labeled with Name and IP Address

  Yes

  No

  N/A

• Email is properly working

  Yes

  No

  N/A

• Fax properly working

  Yes

  No

  N/A

Check Printers

• Printers are labeled with Name and IP Address

  Yes

  No

  N/A

General Office Printers

• Printers are labeled with Name and IP Address

  Yes

  No

  N/A

Items Completed During Site Visit

Item

Additional Photos

Photo

• Photo Name

• Add media

  Media

ITProcTechs Open Items

Task

• Date for completion

  Date

Facility Manager Open Items

Task

• Date for completion

  Date

Corporate IT Open Items

Task

• Date for completion

  Date

Contractor Open Items

Task

• Date for completion

  Date

• Signature Required

  Sign