Title Page
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Select date
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Prepared by
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Location
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Personnel
General
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Open sign and window signs are on?
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All employees are in proper uniform and following appearance standards?
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All employees handling food are wearing gloves and using proper hand washing?
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Digital portioning scales are in use?
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Daily Planner and Temperature Checklist are in use and fully completed? Hot table products fully cooled down at night?
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Proper staffing levels are in place?
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Any hiring needs are being addressed? Trainees are given the training checklist?
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Bagging Procedures are posted and followed? Accuracy is insured?
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No deliveries older than 15 minutes in the queue?
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In store service times are 2 minutes or less per order? Order accuracy is ensured? Good communication?
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Order tickets are sent down with sandwiches?
Cleaning and Stocking
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Cutting boards are in place and wash, rinsed, and sanitized every 4 hours? Includes bread knives and bench scrapers
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Start table is stocked, clean, and product is rotated?
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Hot table stocked and clean? Set at proper holding temperature? Product quality is ensured?
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Bagging station/pick up counter is clean, stocked, and organized? Menus are available for customers?
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Finish Table is stocked, clean, and product is rotated?
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Sanitizer bucket has clean sanitizer solution, at least 2 towels, and is changed every 2 hours?
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Floors are swept and mopped? Trash is picked up?
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Computer stations are clean and organized? Maps are available?
Customer Service
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Customers are given a friendly greeting upon entering the store?
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Employees are suggestive selling and mentioning current promotion? Phrases such as "Is that all" or "Anything else" are not used!
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Customers are given their receipt without asking?
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Customers are thanked, when leaving? Or other parting salutation is given? Regular customers are addressed by name? (Do not mark "NO" for not knowing regulars names)
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Standard phone greeting is used? Current promotion is mentioned as part of greeting?
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Music volume is acceptable?
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Music content is appropriate?
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Lobby tables are clean?
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Entry way glass is clean?
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Restrooms are clean and stocked?
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Patio tables are clean and patio is swept?
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Customer drink station is clean and stocked?
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Drink cooler and chip rack products are rotated?
Management Tasks
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Cleaning lists are in use?
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Office is clean and organized?
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Thermostat is set at an acceptable temperature?
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Dry storage is clean, organized, and products are rotated?
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Walk ins are clean, organized, and product is rotated?
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FRESH BAKED white an wheat bread are available?
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Sandwich fabrication charts are posted?
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The following are posted for employee reference: Company Policies and Procedures, Sanitation Packet, Driver Policies, and Customer Service Standards?
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Opening/Shift change/Closing Procedures are in use?
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Operations and Training manual are at the store and in use?
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Manager's journal use is appropriate and daily entries are made?
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Weekly Summary Report is sent to DM and Owners? Any issues are communicated and addressed?
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Maintenance List is posted?
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Car toppers are in use and are lit up?
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Most current driving records emailed? Kept up to date?
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Health code is being strictly followed?
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Weekly self health inspection is completed?
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Most recent DM Inspection or SVCR is posted?