Sodexo IT Assessment

• Two Letter State Abbreviation and City, for example - SC Greenville

• Brief Unit Name. Example. Greenville Hospital

• Full Unit Name

• Location
  Address

• What is the scheduled Food Services opening day?

  Date

• What is the scheduled opening for any other services if different than food?

  Date

• Any specific information regarding parking, directions, etc.?

• Please select and enter any additional buildings associated with this unit.

Additional Location
• Additional Location
  Address

• What is the scheduled opening day for this location?

  Date

• Any specific information regarding parking, directions, etc.?

• Are they within walking distance?

  Yes

  No

  N/A

• Approximately how far away form the main unit is this location?

• Conducted on

  Date

• Prepared by

• Assisted by

Client Contact Information

• Enter contact information for Client contacts, to include Name, Email Address, Business and Cell Phones.

• Main Client IT Point of Contact

• Is there a Client IT POC for LAN/WAN networking support?

  Yes

  No

  Unknown

  Not Applicable

• Enter contact information.

• Is there a Client IT POC for Security and Access Requests?

  Yes

  No

  Unknown

  Not Applicable

• Enter contact information.

• Is there a Client IT POC for Telecommunications?

  Yes

  No

  Unknown

  Not Applicable

• Enter contact information.

• Is there a Client IT POC for Data Cabling?

  Yes

  No

  Unknown

  Not Applicable

• Enter contact information.

• Is the data cabling performed by internal or external contractors?

  Internal

  External

  Both

• Enter contact information for External Contractor.

• Is there a Client IT Project Manager for the transition to Sodexo?

  Yes

  No

  Unknown

  Not Applicable

• Enter contact information.

• Are there any large IT initiatives that will take time away from Client IT as we work toward transition of services?

  Yes

  No

  N/A

• Please explain.

• Are there any planned vacations or LOA's by any of the above contacts that might cause a delay in the transition?

  Yes

  No

  N/A

• Please explain.

• Are there any site restrictions, policies or training required prior to Sodexo support personnel arriving onsite?

  Yes

  No

  N/A

• Please explain.

Sodexo Contacts

• Enter contact information for Sodexo contacts, to include Name, Email Address, Business and Cell Phones.

• Main Sodexo POC including title.

• Additional Sodexo POC(s) including title.

• Please answer these questions based on information derived from the contract or the onsite visit. Use the + sign to add notes to your selection.

• Select the type of services that we will be responsible for at this unit.

  Select Food and Nutrition Environmental Services Facilities Management Others

  • Food and Nutrition
  • Environmental Services
  • Facilities Management
  • Others

• Please list out any other services and any known information about technology requirements.

• Are there any existing contractors at this location or is it self-op?

  Select Aramark Chartwells Morrisons HHS Crothall Self-Op Sodexo Other

  • Aramark
  • Chartwells
  • Morrisons
  • HHS
  • Crothall
  • Self-Op
  • Sodexo
  • Other

• Please list other contractors and what services they provide.

• Who provides the landline telephone service?

  Sodexo Provided

  Client Provided

  Combination of Both

  Not Applicable

• Who provides the Broadband service?

  Sodexo Provided

  Client Provided

  Combination of Both

  Not Applicable

• Who provides the network infrastructure?

  Sodexo Provided

  Client Provided

  Combination of Both

  Not Applicable

• Who provides the computerized Point of Sale Equipment?

  Sodexo Provided

  Client Provided

  Combination of Both

  Not Applicable

Health Care FANS

• Please take pictures of a floor stock area and par level lists if available.

  Media

• What is the name of the Hospital Electronic Medical Records system?

  Allscripts

  Cerner

  EPIC

  Meditech

  Other

• Please clarify.

• Is there a computerized Patient Feeding System in place? If a paper based system is in place please select no and specify the details. If this is not a Health Care food service account please select N/A.

  Yes

  No

  N/A

• Please complete the patient services section as much as possible. Information should be sent to the Health Touch team.

• What Brand is the existing Patient System?

  CBORD

  Computrition

  Horizon

  Health Touch

• Who owns the hardware for the system?

  Client

  Current Contractor

  Sodexo

• Will the client be purchasing this hardware from the current contractor? If the answer is no please describe the plan and bring the DM and Brand Management team into the loop.

  Yes

  No

  N/A

• Who owns the patient menus?

  Client

  Current Contractor

  Sodexo

• Most contractors (like Sodexo) have a patient menu system that is proprietary. It is important to contact the District Manager and Sodexo's Brand Management Team immediately so they are aware of this situation.

• Please enter any other information that might be useful. This could include contact information of the person responsible for the system.

Staging Area

• Please discuss with client IT the need for a staging area for POS Terminals and computers. Answer the questions below based on that conversation.

• Is there a staging area available for our use?

  Yes

  No

  Unknown

  Not Applicable

• Capture any useful information such as room location, size, who we should contact for access, etc.

• Take a picture of the room if possible.

  Media

• When will the room be available for us to use?

  Date

• Is the area lockable?

  Yes

  No

  Unknown

  Not Applicable

• Explain what security measures will be put into place.

• Can Sodexo be provided a key or access card for the staging area?

  Yes

  No

  Unknown

  Not Applicable

• Explain how Sodexo will gain access to the area when needed.

• Describe from whom and when Sodexo can obtain this key or card.

• Please select what is available and respond to the follow up questions.

  Select Phone Network Ports WIFI Tables and Chairs

  • Phone
  • Network Ports
  • WIFI
  • Tables and Chairs

• How many ports are available? Ask if we are allowed to bring in or borrow a switch temporarily to use for staging of computers if the number of ports is inadequate.

• How many tables and chairs are available? Ask if there are some we can borrow if the counts are not adequate.

• When will the room no longer be available for us to use?

  Date

• Please enter any other useful information.

Training Area

• Is there a training area available for use? The room should be available 3-5 days before and on opening day.

  Yes

  No

  Unknown

  Not Applicable

• Capture any useful information such as room name, location, who we should contact for access, etc.

• Take a picture of the room if possible.

  Media

• Approximately how many people will this room accommodate?

• Approximately when will the room become available, and for how long?

• If applicable, enter date and time frame the room is not available within the time frame listed above

• Are there any other dates and times the area is not available

Training Room Unavailable

• Enter additional date and time frame the training room is not available.

• Network infrastructure is very important to the success of the operation. Special consideration should be given if Sodexo will be accepting Credit Cards at the location. Also be aware that if Sodexo is required to build out a network this could be very expensive. Work toward utilization of the client network wherever possible. If not already discussed previously let client IT know that we recognize we are a guest in their house and on their network, and will do our best to abide by their rules.

• Is WIFI available for Sodexo Support teams to use while onsite?

  Yes

  No

  N/A

• What is the SSID we should access?

• Do we need a password or select a user agreement?

  Password Required

  Must accept user agreement

  Open network - nothing required

• What is the current password?

• Can Sodexo bring in our own WIFI devices?

  Yes

  No

  N/A

• What type of WAP's will we be using?

  Select At firewall only Remote for office network Remote for POS network MESH devices preferred

  • At firewall only
  • Remote for office network
  • Remote for POS network
  • MESH devices preferred

• What other information or restrictions should we be aware of?

• Whose network will we be using?

  Sodexo Provided

  Client Provided

  Combination of Both

  Not Applicable

• Will client provide Broadband Connectivity to our network?

  Yes

  No

  N/A

• Please note that Sodexo Broadband providers can cost anywhere between $75 and $1,000 per month, depending on the type of service needed and the location. Add another $125 per month for a Sodexo Firewall if credit cards are accepted. Note that a minimum of 3MB upload and download speeds will be necessary for efficient operations.

• Document the name(s) of any local Broadband providers and any additional useful information.

• Document a telephone number for the location than can be used to search for a BB provider.

• Please select the type of Broadband service that is currently available in the building.

  Select CABLE DSL T1 FIBER

  • CABLE
  • DSL
  • T1
  • FIBER

• IMPORTANT: DSL is NOT recommended for Business Grade Internet.

• Enter the company name and any contact information if known.

• What type of Network will the client put our systems on?

  Internal

  Separate Cable

  Separate DSL

  Other

• Please explain.

• IMPORTANT: DSL is NOT recommended for Business Grade Internet. Please ask client for an alternative arrangement for Sodexo Business Internet Connectivity.

• Are there security forms or notifications needed for new employees to gain access to network resources?

  Yes

  No

  N/A

• Please describe process needed and indicate who from the client will assist with the process.

• Will the network to be used by the POS be protected by a managed hardware firewall?

  Yes

  No

  N/A

• Who should we send Firewall Port information to?

• Are there any restrictions that we should be made aware of?

  Yes

  No

  N/A

• Briefly explain the restrictions.

• If needed can Sodexo be segmented from the clients network either virtually (VLAN) or Physically? Note that PCI compliance requires Physical Segmentation beginning Jan 2015 unless P2P encryption of card swiping equipment is being used. If credit cards are not being accepted or P2P encryption is planned, please select N/A.

  Yes

  No

  N/A

• Indicate whether this will be a VLAN or Physical Segmentation. Describe who will be responsible for the network build, how long it is expected to take, and who will be funding the project.

• Will we have Payroll Deduct through MM Hayes, Minuteman for CTM, or TDSS software for EVS or Transport?

  Yes

  No

  N/A

• Please list out the public facing IP addresses on the client's network. Client may not be willing to provide this information at first - but we need to let them know this will be a requirement in the future for any of these programs to work properly.

• Will Sodexo or client be responsible for extensive network cabling? Extensive means anything that will require connection to or installation of a network backbone in a large site opening.

  Yes

  No

  N/A

• Will Sodexo be responsible for providing network equipment?

  Yes

  No

  N/A

• Will Sodexo be responsible for providing the contractor to perform this extensive wiring?

  Yes

  No

  N/A

• Will we be able to use the contractor listed earlier or will we need to get our own contractor? Note that we prefer to use a contractor that the client is already comfortable with.

  Yes

  No

  N/A

• Add any other comments that might be helpful.

• What type of network backbone will Sodexo be connecting to?

  Copper Cabling Only

  Copper and Fiber Optics

• What types of switching gear will be required?

  Select Desk Mount Standard - 8 ports or less Desk Mount PoE Enabled - 8 ports or less Rack Mount Standard - 12-16 port Rack Mount Standard - 24 port or larger Rack Mount PoE Enabled - 12-16 port Rack Mount PoE Enabled - 24 port or larger PoE Injectors Required Other

  • Desk Mount Standard - 8 ports or less
  • Desk Mount PoE Enabled - 8 ports or less
  • Rack Mount Standard - 12-16 port
  • Rack Mount Standard - 24 port or larger
  • Rack Mount PoE Enabled - 12-16 port
  • Rack Mount PoE Enabled - 24 port or larger
  • PoE Injectors Required
  • Other

• Add any pictures that might be helpful.

  Media

• Please enter any other useful information here.

• What types of switching gear will be required?

  Select Desktop Standard 8 port or less Desktop Standard 8 port or less with Fiber Port(s) Add PoE to the above? Rack Mount Standard 12-16 port Rack Mount Standard 24 port or larger Add PoE to the above? Rack Mount 12-16 port with Fiber Port(s)? Rack Mount 24 port or larger with Fiber Port(s)? Add PoE to the above? Add PoE Injectors?

  • Desktop Standard 8 port or less
  • Desktop Standard 8 port or less with Fiber Port(s)
  • Add PoE to the above?
  • Rack Mount Standard 12-16 port
  • Rack Mount Standard 24 port or larger
  • Add PoE to the above?
  • Rack Mount 12-16 port with Fiber Port(s)?
  • Rack Mount 24 port or larger with Fiber Port(s)?
  • Add PoE to the above?
  • Add PoE Injectors?

• What type and length of Fiber connections will be needed to match clients backbone?

  Select Single Mode SC Single Mode LC Multi-Mode SC Multi-Mode LC 3 feet 6 feet 10 feet 15+ feet Other Media Adapters (connect copper to Fiber)

  • Single Mode SC
  • Single Mode LC
  • Multi-Mode SC
  • Multi-Mode LC
  • 3 feet
  • 6 feet
  • 10 feet
  • 15+ feet
  • Other
  • Media Adapters (connect copper to Fiber)

• Add any pictures that might be helpful.

  Media

• Please enter any other useful information here.

• Does wiring and cabling exist and is it adequate for our needs?

  Yes

  No

  Unknown

  Not Applicable

• How many computers need cabling?

• How many printers need cabling?

• How many POS Terminals need cabling?

• How many digital displays need cabling?

• How many other devices such as clocks, etc. need cabling?

• Approximately how much does it cost per network drop?

• Any other useful information that should be documented?

• With most Sodexo programs being web based, the ability to use client computers and save the overhead and ongoing expense is very good. Be aware of the challenges with some of our programs as you have your conversation with Client IT.

• Who's computers will we be using?

  Sodexo Provided

  Client Provided

  Combination of Both

  Not Applicable

• How many Sodexo provided desktops and/or laptops will be needed?

• Please indicate details of computer order including the quantity of Laptops, Desktops, etc. provide complete shipping information and attention to:, etc. Provide contact information for onsite person responsible for these computers.

• Enter mailing address for computer shipment, if different than one previously provided. Provide ATTN: to, phone number and email address also.
  Address

• Will the computers need to be attached to the clients domain?

  Yes

  No

  Unknown

  Not Applicable

• If the Sodexo computers must go on the clients domain, ask if they can set up a separate "OU" to prevent our computers from getting their updates. Explain that our systems update our AVA, OS, and any other software that is needed.

• Explain the plan and indicate who our contact person will be.

• Please select all that apply regarding the client computers.

  Select Operating System Windows 7 Microsoft Office Uses Internet Explorer 11 Google Chrome available Java is or can be v8.x Microsoft .Net can be 4.0 + Adobe Flash is or can be installed USB devices can be used User can self-install programs

  • Operating System Windows 7
  • Microsoft Office
  • Uses Internet Explorer 11
  • Google Chrome available
  • Java is or can be v8.x
  • Microsoft .Net can be 4.0 +
  • Adobe Flash is or can be installed
  • USB devices can be used
  • User can self-install programs

• What version of office is on the client computers?

  2007

  2010

  2013

  2016

  Office 365

• Is there a plan to upgrade in the near future?

  Yes

  No

  N/A

• Briefly explain.

• If Office is not loaded directly on the computer, i.e. requires Citrix or something to access, please explain here. NOTE: Some Sodexo programs, such as SMG, require MS Office installed directly on the computer.

• There may be a few executable (.exe) programs that need to be installed. Please explain the process for getting these done in time for opening?

• Add any comments that might be useful.

• How many ADDITIONAL client computers will be required?

• Indicate process for ordering additional computers including any contact information. Also indicate if the department will get a charge back for the computers and if so how much.

• With Sodexo's ACE initiatives we are paying very close attention to the costs of printing supplies and the ordering of the correct printer for the job. We have also limited Smart Phone purchases and use client provided phones where possible.

• Do we need to purchase Sodexo Printers?

  Yes

  No

  N/A

• Indicate the quantity of printers needed. Note that PPM = Pages / Month. MFP = Multi-Function Printer.

• Low volume color MFP Ink Jet <2k PPM

• Medium volume B&W Laser 2k - 6k PPM

• Medium volume B&W Laser MFP 2k - 6k PPM

• Medium volume Color Laser 2k - 6k PPM

• Medium volume Color Laser MFP 2k - 6k PPM

• High volume B&W Laser >6k PPM

• High volume Color Laser >6k PPM

• High volume Color MFP >6k PPM

• Signage Color Printer (11x17)

• Large Format Poster Printer - 36" - 48" wide.

• COPIER: Full-sized B&W Multi-Function Copier

• COPIER: Full-sized Color Multi-Function Copier

• Please add any additional useful information.

• Will we be using Client provided printers?

  Yes

  No

  N/A

• Who will provide ink and toner for the client printers?

  Sodexo Provided

  Client Provided

  Combination of Both

  Not Applicable

• Please take pictures of the printers to include model numbers so the correct supplies can be ordered.

  Media

• Please indicate which cell phone providers work best within the facility.

  Select AT&T Sprint Verizon

  • AT&T
  • Sprint
  • Verizon

• Will we be using the landline phone system provided by the client?

  Yes

  No

  N/A

• Indicate a prefix number to obtain an outside line if required.

• Indicate a long distance access code that would need to be entered if required.

• Enter any additional useful information such as a contact person for directory changes, voice mail passwords, etc.

• Does this location use an internal wireless phone system?

  Yes

  No

  N/A

• Please select the brand?

  Spectralink

  Ascom

  Cisco

  Other

• Clarify the brand.

• Please indicate how many are available for use?

• Is this enough? If no then please provide contact information and process on how to order more.

  Yes

  No

  N/A

EMAIL

• Will we be using client provided email addresses?

  Yes

  No

  N/A

• Is access to email through software on the computer or through the web?

  Client/Server Software

  Web

  Both

• Which email client is used?

  Select Microsoft Gmail Thunderbird Opera Eudora Pegasus Groupwise Other

  • Microsoft
  • Gmail
  • Thunderbird
  • Opera
  • Eudora
  • Pegasus
  • Groupwise
  • Other

• Please Clarify

• Can we specify group or generic email addresses such as "dining@client.com"?

  Yes

  No

  N/A

• Who would be our contact for this purpose?

ETIME

• Will front line employees be on Sodexo or Client payroll?

  Sodexo Provided

  Client Provided

  Combination of Both

  Not Applicable

• Enter contact information for the person(s) who will be responsible for HR/Payroll both before and after opening. This is a Sodexo person, if unknown please leave blank.

• Will we be using Time Clocks or Web Time Stamp?

  Time Clock

  Web Stamp

  Both

• Indicate the site name and approximately how many Sodexo hourly employees at each site.

• Number of time clocks needed in total.

• Take a picture or two for each time clock location and add a description of the location.

  Media

• Describe the pictures posted above.

• What is the wall surface where the clock will be mounted?

  Drywall

  Concrete Block

  Tile

  Other

• Describe the wall surface.

• Select the power options for the clock.

  Select Power over Ethernet POE Injector needed Power within 5' Power wiring needed Battery backup needed

  • Power over Ethernet
  • POE Injector needed
  • Power within 5'
  • Power wiring needed
  • Battery backup needed

• Who do we contact to arrange for power cabling to be run?

• Will the clocks connect to WIFI?

  Yes

  No

  N/A

• NOTE: Time Clocks MUST use WPA2 Personal w/an SSID & Password. Time Clocks operate on 2.4 GHZ. Will both of these conditions be possible at this time clock location?

  Yes

  No

  N/A

• Please describe plan to connect WIFI clock to the Internet.

• Enter the SSID and password for the network the clocks will connect to. Note: a login that requires a user name and password will not work for WIFI connected clocks.

• Enter the IP Scheme for the clock or how we will obtain it before installation.

• Are there any site restrictions the installer should be aware of?

• Add additional time clocks as needed.

Time clock

• Take a picture or two for each time clock location and add a description of the location.

  Media

• Describe the pictures posted above.

• What is the wall surface where the clock will be mounted?

  Drywall

  Concrete Block

  Tile

  Other

• Describe the wall surface.

• Select the power options for the clock.

  Select Power over Ethernet POE Injector needed Power within 5' Power wiring needed Battery backup needed

  • Power over Ethernet
  • POE Injector needed
  • Power within 5'
  • Power wiring needed
  • Battery backup needed

• Who do we contact to arrange for power cabling to be run?

• Will the clocks connect to WIFI?

  Yes

  No

  N/A

• NOTE: Time Clocks MUST use WPA2 Personal w/an SSID & Password. Time Clocks operate on 2.4 GHZ. Will both of these conditions be possible at this time clock location?

  Yes

  No

  N/A

• Please describe plan to connect WIFI clock to the Internet.

• Enter the SSID and password for the network the clocks will connect to. Note that a login that requires a user name and password will not work for WIFI connected clocks.

• Verify that the client computers can be used to access Kronos Web Time Stamp. Provide a shortcut to client IT to place on the desktop to ease the time stamp process for the employees. Also not that if both clocks and web are used, an individual can only be assigned to one or the other.

• I have tested Web Time Stamp on the client computer and was able to successfully access the page.

  Yes

  No

  N/A

• This section is designed to gather as much information as possible about the Computerized Point of Sale system used in food services. It may be skipped entirely if we are not providing retail food services at this account.

• Please select the correct division.

  Campus

  Corporate

  Government

  Health Care

  Schools (K12)

• Will Sodexo be accepting Credit Cards directly at the POS terminal in the school buildings?

  Yes

  No

  N/A

• Please select the brand of the POS system. Also please notify Tim McFalls at Sodexo the name of the system as soon as possible.

  Select Mealtime Horizon Comalex WinSnap/WebSMARTT Nutrikids Lunch Box Lunch Time QSP Infinite Campus Heartland Other

  • Mealtime
  • Horizon
  • Comalex
  • WinSnap/WebSMARTT
  • Nutrikids
  • Lunch Box
  • Lunch Time
  • QSP
  • Infinite Campus
  • Heartland
  • Other

• Enter the name of the POS system.

• Is the plan to use the existing POS System or will we be replacing with a new one?

  Existing

  New Day 1

  New after opening

• Does the existing system meet our needs including terminal counts, scanners, scales and battery backups?

  Yes

  No

  N/A

• Please document what is missing. Discuss with client or Sodexo needs to add missing items, and determine who will be responsible for the costs, etc.

• What brand is the existing POS system?

  Select Agylisys/Infogenesis Aloha/NCR Blackboard CBORD/Micros CommonCENTS/Micros Horizon Vivonet (Halo) Other

  • Agylisys/Infogenesis
  • Aloha/NCR
  • Blackboard
  • CBORD/Micros
  • CommonCENTS/Micros
  • Horizon
  • Vivonet (Halo)
  • Other

• Enter the brand name of the POS system.

• What type of POS solution is existing?

  Client Server

  Cloud Solution

• List contact information for anybody on the clients team who would be involved with the change or reimplementation of the POS system.

• Enter any specific access information for reports, menu changes, etc.

• Document specific information about the POS system needed to include OS software version, POS software version and other information needed to enable completion of the PCI Survey forms.

• Capture pictures and peripheral information for each POS terminal below.

• Location Name, i.e. Cafe, Starbucks, etc.

• How many terminals at this locational?

• Take pictures and annotate as needed.

  Media

• Select the peripherals attached to the POS terminal.

  Select Scanner Scale Printer P2PE Credit Card Device Remote Printer 1 Remote Printer 2 Prox Card Reader Mag Card Reader Additional Scanner Battery Backup 2nd Cash Drawer

  • Scanner
  • Scale
  • Printer
  • P2PE Credit Card Device
  • Remote Printer 1
  • Remote Printer 2
  • Prox Card Reader
  • Mag Card Reader
  • Additional Scanner
  • Battery Backup
  • 2nd Cash Drawer

• Is there an additional network line to connect a interfaced P2PE Credit Card Device? NOTE: Not all P2PE Credit Card Devices require a 2nd network port. We will need to contact client IT to determine device planned.

  Yes

  No

  N/A

• Document information about the device, including how it is connected, brand, model, etc.

• Please take a picture of the device.

  Media

• Enter additional POS locations here.

POS Location

• Location Name, i.e. Cafe, Starbucks, etc.

• How many terminals at this locational?

• Take pictures and annotate as needed.

  Media

• Select the peripherals attached to the POS terminal.

  Select Scanner Scale Printer P2PE Credit Card Device Remote Printer 1 Remote Printer 2 Prox Card Reader Mag Card Reader Additional Scanner Battery Backup 2nd Cash Drawer

  • Scanner
  • Scale
  • Printer
  • P2PE Credit Card Device
  • Remote Printer 1
  • Remote Printer 2
  • Prox Card Reader
  • Mag Card Reader
  • Additional Scanner
  • Battery Backup
  • 2nd Cash Drawer

• Is there an additional network line to connect a interfaced P2PE Credit Card Device? NOTE: Not all P2PE Credit Card Devices require a 2nd network port. We will need to contact client IT to determine device planned.

  Yes

  No

  N/A

• Document information about the device, including how it is connected, brand, model, etc.

• Please take a picture of the device.

  Media

• Any additional POS comments?

Cash and Credit

• Who will own the cash? This also includes Credit Card MID's. Select N/A if we are using a POS system that does not accept cash or credit cards.

  Sodexo Provided

  Client Provided

  Combination of Both

  Not Applicable

• Please indicate how many Tellermate devices are required. Note that there is typically 1 device per cash room, however larger and/or busier cash rooms may have multiple devices.

• What size(s) coin cup is required for Tellermate, if known?

  Select C-72 FR-63 K-67 M-67 MCO-74 TM-70 XE-73 GSP-630 T-CV66 Unknown

  • C-72
  • FR-63
  • K-67
  • M-67
  • MCO-74
  • TM-70
  • XE-73
  • GSP-630
  • T-CV66
  • Unknown

• How many sets of cups needed? Each set covers 5 tills. Indicate cup type if multiple selected.

• Are the POS terminals on a segmented VLAN or physically isolated from the rest of the client network?

  Yes

  No

  N/A

• Do the POS terminals or Credit Card readers connect through a Managed Firewall?

  Yes

  No

  N/A

• How are credit cards currently processed through the POS system?

  Select Internal Card Swipe External POTS Device External Ethernet Device USB Connected Device

  • Internal Card Swipe
  • External POTS Device
  • External Ethernet Device
  • USB Connected Device

• Determine plan to move toward the new PCI 3.x compliant devices appropriate for their location. Document any information that might be helpful in this regard.

• Is this device a current model, EMV enabled, PCI 3.x compliant device?

  Yes

  No

  N/A

• Discuss the desire to move this device to a higher speed model.

• Document any information that might be useful to build a plan to upgrade these models to a PCI compliant model.

• Is this device a current model, EMV enabled, PCI 3.x compliant device?

  Yes

  No

  N/A

• Document the model numbers and brand names of the devices.

• Are these FreedomPay Devices?

  Yes

  No

  N/A

• Who owns the devices?

  Client

  Current Contractor

  Sodexo

• For client owned devices, Sodexo cash discuss the need to update MIDS. For current contractor devices we will probably have to order new ones, as the current contractor will take them with them. Make sure you complete the FreedomPay order form regardless of the situation if we plan on continuing with them. Use this space to document any additional information.

• Document any information that might be useful to build a plan to upgrade these models to a PCI compliant model.

• Will a Sodexo Netsurion Firewall be required?

  Yes

  No

  N/A

• Slide switch to On if a rack mount shelf is needed for the firewall. <br>

  Off

  On

• Enter the contact information for the person who will be responsible for working with Netsurion to configure the Firewall?

• Enter the shipping information and unit number for the firewall.

• Any additional cash or credit card comments?

Other Tenders

• Select any other tenders you are aware of?

  Select Flex Plan Staff Plan Payroll Deduct Branded Gift Card Employee Discount Vouchers SOGO AppCard Other

  • Flex Plan
  • Staff Plan
  • Payroll Deduct
  • Branded Gift Card
  • Employee Discount
  • Vouchers
  • SOGO
  • AppCard
  • Other

• Enter contact information for the client person(s) responsible for payroll deduct.

• What type of cards are used?

  Select Barcode Mag stripe Prox Reader

  • Barcode
  • Mag stripe
  • Prox Reader

• For Magnetic Strip document track data is written on. For Prox Cards document # of parity bits, facility code and # of badge bits. If this info is not available then getting contact info is most important.

• Document the process for current system including any company information.

• Please provide public facing IP address range If Sodexo might provide payroll deduct system.

• Enter estimated total number of patrons or employees.

• Enter estimated total number participating in the various plans.

• Provide any additional information that might be helpful.

• Enter any additional information you can gather about employee discounts or vouchers.

Card Management System

• Is there an existing card management system in place?

  Yes

  No

  Planned

  Unknown

• Please gather as much detail about the existing system, how it works, vendor name, vendor and local contacts for the system, etc.

• Approximately how many people in total are ELIGIBLE to participate in the system?

• Approximately how many people in total ACTUALLY participate in the system?

• Please gather as much detail about the existing POS system, client payroll system, and any contact information that would be useful.

• Approximately how many people in total are ELIGIBLE to participate in the system?

Mobility

• If there is a need for a mobile solution please describe it here. Include information on how the POS terminal will connect to the network. Examples include WIFI, Cell, VPN, etc.

• Opportunity to add pictures if needed.

  Media

• Provide any other information that might be useful in regards to the POS system.

• Use this section to capture as much information about menus and prices. Take as many pictures as possible, indicating the location of the menu or display, and any special pricing considerations. The bottom of this section is for digital displays.

• Please take pictures of the menu board with prices clearly displayed. Focus on pricing. Digital displays are later in the survey.

  Media

• Enter the location of the above pictures and any special pricing considerations, i.e. Are the prices for the public, employees or all.

• Additional Menu Locations? If so, click and continue documenting.

Menu Board

• Please take pictures of the menu board with prices clearly displayed.

  Media

• Enter the location of the above pictures and any special pricing considerations, i.e. Are the prices for the public, employees or all.

• Does the client display daily or weekly menus on their intranet or Web page?

  Yes

  No

  N/A

• How do menus get to client system?

  Manual Upload by Dining Staff

  Automatic from an Existing System

• Briefly explain your answer.

• Is Digital Signage currently in place?

  Yes

  No

  N/A

• Who owns the existing system?

  Client

  Current Contractor

  Sodexo

• Please take pictures of the digital screen, capturing both front and back of the screen if possible.

  Media

• Enter the location of the above pictures and any special considerations.

Select if you have additional Digital Signage pictures to document.

• Please take pictures of the digital screen, capturing both front and back of the screen if possible.

  Media

• Enter the location of the above pictures and any special considerations.

• Is content delivered by USB or a data line?

  USB

  Data Line

• Please describe the existing system. Please include as much detail as possible answering these questions: information about the hardware and software controlling the system; contact information for the system and will the system and contact be staying on and available to support the opening and beyond.

• How is digital signage mounted?

  Select Wall Ceiling Floor Swivel Thin Air Other

  • Wall
  • Ceiling
  • Floor
  • Swivel
  • Thin Air
  • Other

• Please clarify other.

• Will Sodexo need to purchase new media players for existing displays?

  Yes

  No

  N/A

• How many media players does Sodexo need to purchase?

• Which system will be utilized?

  Scala (Cloud Connected)

  Sign Apps (Local Connected)

• Enter any additional information such as who will be responsible for this system / installation, including name, phone and email address.

• NOTE: Quotes can be obtained by emailing sodexo@promotion.tech, with a copy to Robert.hart@promotion.tech. Provide full account information including address and cost center number if known.

• Are data lines in place for all existing digital signage?

  Yes

  No

  N/A

• Is digital signage integrated with the POS system?

  Yes

  No

  N/A

• Is Digital Signage planned during or after transition?

  Yes

  No

  N/A

• Who will own the system?

  Sodexo Provided

  Client Provided

  Combination of Both

  Not Applicable

• Please take pictures of the location and annotate to indicate where the screen will be located in the picture.

  Media

• Add a description of the above pictures, or any other useful information.

Select if you have additional location pictures to document.

• Please take pictures of the location and annotate to indicate where the screen will be located in the picture.

  Media

• Add a description of the above pictures, or any other useful information.

• Will content be delivered by USB or a data line?

  USB

  Data Line

• Please indicate who will be installing the data lines. Also indicate if they will be connected to the client's or Sodexo's switch/network, or if they will be installed as a home run directly to the office where the Digital Signage computer will be located.

• How will digital signage be mounted?

  Select Wall Ceiling Floor Swivel Thin Air Other

  • Wall
  • Ceiling
  • Floor
  • Swivel
  • Thin Air
  • Other

• Please clarify other.

• Will Sodexo need to purchase new media players for the new displays?

  Yes

  No

  N/A

• How many media players does Sodexo need to purchase?

• Which system will be utilized?

  Scala (Cloud Connected)

  Sign Apps (Local Connected)

• Enter any additional information such as who will be responsible for this system / installation, including name, phone and email address.

• NOTE: Quotes can be obtained by emailing sodexo@promotion.tech, with a copy to Robert.hart@promotion.tech. Provide full account information including address and cost center number if known.

• Is Digital Signage currently in place?

  Yes

  No

  N/A

• Who owns the existing system?

  Client

  Current Contractor

  Sodexo

• Is content delivered by USB or a data line?

  USB

  Data Line

• Please describe the existing system. Please include as much detail as possible answering these questions: information about the hardware and software controlling the system; contact information for the system and will the system and contact be staying on and available to support the opening and beyond.

• How is digital signage mounted?

  Select Wall Ceiling Floor Swivel Thin Air Other

  • Wall
  • Ceiling
  • Floor
  • Swivel
  • Thin Air
  • Other

• Please clarify other.

• Will Sodexo need to purchase new media players for existing displays?

  Yes

  No

  N/A

• How many media players does Sodexo need to purchase?

• Are data lines in place for all existing digital signage?

  Yes

  No

  N/A

• Is digital signage integrated with the POS system?

  Yes

  No

  N/A

• Complete this section if Health Touch is being planned for the Hospital Patient feeding.

IT related questions

• What is the name of the Hospital Information System?

  Select Allscripts Cerner EPIC Meditech Other

  • Allscripts
  • Cerner
  • EPIC
  • Meditech
  • Other

• Explain "Other".

• Are there both ADT and OE HL7 transactions being sent from the Hospital Information System?

  Yes

  No

  N/A

• Will an internal or external team be building the interface?

  Internal

  External

  Both

• Please provide contact information for the Interface team.

• Please indicate if there is a preferred hardware platform for servers, desktop computers and tablets.

• Please indicate type of server environment preferred?

  Physical

  Virtual

• Is there enough room in your server farm for the additional virtual server?

  Yes

  No

  N/A

• Is there also enough room for a test server?

  Yes

  No

  N/A

• Is there enough room in your server farm for the additional physical server?

  Yes

  No

  N/A

• Is there also enough room for a test server?

  Yes

  No

  N/A

• Is the Apple IPad an approved platform?

  Yes

  No

  N/A

• Does the hospital prefer to provide the computers or can Sodexo provide? Note that there may be other factors that influence this decision, such as the contract in place, etc.

  Sodexo Provided

  Client Provided

  Combination of Both

  Not Applicable

• Does the Hospital have an Enterprise SQL License and are CAL's (Client Access Licenses) available for use?

  Yes

  No

  N/A

• Please indicate the cost, if any, to the department for each CAL.

Engineering related questions.

• Lead Engineer / Facility Director contact information.

• Who is normally responsible for construction work?

  Internal

  External

  Both

• Provide contact information.

• Who is normally responsible for electrical work?

  Internal

  External

  Both

• Provide contact information.

• What is the power configuration available?

  Select Delta Wye Other 208v 240v 480v

  • Delta
  • Wye
  • Other
  • 208v
  • 240v
  • 480v

• Please clarify other.

• We would normally design the equipment to have 2 load centers. Is this acceptable or would you prefer to have all equipment circuited from individual existing panels?

  Yes

  No

  N/A

• Are their any issues with the hood ventilation?

  Yes

  No

  N/A

• Please explain issue and any mitigation plans.

• Has the Ansul Fire suppression system been upgraded for the new codes?

  Yes

  No

  N/A

• Can you provide a CAD drawing of the kitchen?

  Yes

  No

  N/A

• Document methods of obtaining drawing if size is to large to email (greater than 10MB).

• Are the any current concerns with the kitchen infrastructure, plumbing, electrical, ventilation, steam?

  Yes

  No

  N/A

• Please describe concern and any mitigation plans.

• What is the permitting process?

• Do you have an onsite Architect?

  Yes

  No

  N/A

• Provide Architect's contact info.

• Are there any regulatory or oversight entities that we need to be aware of other than the normal building codes?

  Yes

  No

  N/A

• Please clarify.

• Is there onsite storage should we need to get any of the equipment ready?

  Yes

  No

  N/A

• Is a permit needed to weld in the kitchen?

  Yes

  No

  N/A

• Any additional comments or useful information?

• Take pictures of kitchen layout, equipment, hoods, plumbing, electrical, etc.

  Media

• Add drawings if possible.

  Drawing

• Which Bed Management Software System is used by the Hospital?

  Bed Watch

  Patient Focus Systems

  Rite Bed

  Teletracking

  Other

• What is the system name?

• Does the bed tracking software have an App that is compatible with an iPad?

  Yes

  No

  N/A

• TRAKKAR is a Quality Assurance program used by Sodexo to track room inspections and training of employees. It is a Web based program that also has a client server version. The program utilized IPad Mini's which need to connect via WIFI to synchronize the inspection data.

• Will TRAKKAR be installed at the unit?

  Yes

  No

  N/A

• Is client IT willing to put our iPads on their secure network? This would increase connectivity and enable additional programs such as TeleTracker to be used with the iPad.

  Yes

  No

  N/A

• Please specify who we would contact one the iPads are onsite.

• How many IPad Mini's are needed for the location?

• Would you like the suggested cover to protect the iPad?

  Yes

  No

  N/A

• These can be ordered through your Right Start Resource Center Manager or directly through Summit Marketing (provide info here).

• Would you like the screen protector for the IPad? Cost is about $20 each plus tax and shipping?

  Yes

  No

  N/A

• These can be ordered through your Right Start Resource Center Manager or directly through Office Depot (provide info here).

• Office Logistics helps us get a better understanding of technology needs. By thinking of collaboration and the logical sharing of resources, we can help improve work efficiencies and reduce the cost of technology.

• Will we operate Food and Nutrition at this location?

  Off

  On

• Please describe the office layout for Food and Nutrition, documenting in general the number of offices and where they are located. The next set of questions will ask for more specifics per office or group of offices.

• Enter the name of the manager or group for the office(s).

• How many phone jacks are in this office or group of offices?

• How many network jacks are in this office or group of offices?

• Does it appear that there are enough connections for the equipment currently in the(se) office(s)?

  Yes

  No

  N/A

• Diagram the office layout.

  Drawing

• Please take some pictures if you can.

  Media

• Please select and add any additional Food and Nutrition Office(s).

Additional FANS Office

• Enter the name of the manager or group for the office(s).

• How many phone jacks are in this office or group of offices?

• How many network jacks are in this office or group of offices?

• Does it appear that there are enough connections for the equipment currently in the(se) office(s)?

  Yes

  No

  N/A

• Diagram the office layout.

  Drawing

• Please take some pictures if you can.

  Media

• Enter any specific or unusual directions or information about how to locate or find the office.

• Will we operate Environmental Services at this location?

  Off

  On

• Please describe the office layout for Environmental Services, documenting in general the number of offices and where they are located. The next set of questions will ask for more specifics per office or group of offices.

• Enter the name of the manager or group for the office(s).

• How many phone jacks are in this office or group of offices?

• How many network jacks are in this office or group of offices?

• Does it appear that there are enough connections for the equipment currently in the(se) office(s)?

  Yes

  No

  N/A

• Diagram the office layout.

  Drawing

• Please take some pictures if you can.

  Media

• Please select and add any additional Environmental Services Office(s).

Additional EVS Office

• Enter the name of the manager or group for the office(s).

• How many phone jacks are in this office or group of offices?

• How many network jacks are in this office or group of offices?

• Does it appear that there are enough connections for the equipment currently in the(se) office(s)?

  Yes

  No

  N/A

• Diagram the office layout.

  Drawing

• Please take some pictures if you can.

  Media

• Enter any specific or unusual directions or information about how to locate or find the office.

• Will we operate Other Services at this location?

  Off

  On

• Please indicate the service type and describe the office layout for Other Services, documenting in general the number of offices and where they are located. The next set of questions will ask for more specifics per office or group of offices.

• Enter the name of the manager or group for the office(s).

• How many phone jacks are in this office or group of offices?

• How many network jacks are in this office or group of offices?

• Does it appear that there are enough connections for the equipment currently in the(se) office(s)?

  Yes

  No

  N/A

• Diagram the office layout.

  Drawing

• Please take some pictures if you can.

  Media

• Please select and add any additional Other Services Office(s).

Additional Other Office

• Enter the name of the manager or group for the office(s).

• How many phone jacks are in this office or group of offices?

• How many network jacks are in this office or group of offices?

• Does it appear that there are enough connections for the equipment currently in the(se) office(s)?

  Yes

  No

  N/A

• Diagram the office layout.

  Drawing

• Please take some pictures if you can.

  Media

• Enter any specific or unusual directions or information about how to locate or find the office.

• use this section to document any additional information and pictures that does not fit elsewhere in this survey.

• Additional Information.

• Additional Photos.

  Media

• If you have more select the button and keep on adding.

More?

• Additional Information.

• Additional Photos.

  Media