Sodexo K12 IT Assessment

• Two Letter State Abbreviation and City, for example - SC Greenville

• Brief Unit Name. Example. Greenville Hospital

• Full Unit Name

• Location
  Address

• What is the scheduled Food Services opening day?

  Date

• What is the scheduled opening for any other services if different than food?

  Date

• Any specific information regarding parking, directions, etc.?

• Please select and enter any additional buildings associated with this unit.

Additional Location
• Additional Location
  Address

• What is the scheduled opening day for this location?

  Date

• Any specific information regarding parking, directions, etc.?

• Are they within walking distance?

  Yes

  No

  N/A

• Approximately how far away form the main unit is this location?

• Conducted on

  Date

• Prepared by

• Assisted by

Client Contact Information

• Enter contact information for Client contacts, to include Name, Email Address, Business and Cell Phones.

• Main Client IT Point of Contact

• Is there a Client IT POC for LAN/WAN networking support?

  Yes

  No

  Unknown

  Not Applicable

• Enter contact information.

• Is there a Client IT POC for Security and Access Requests?

  Yes

  No

  Unknown

  Not Applicable

• Enter contact information.

• Is there a Client IT POC for Telecommunications?

  Yes

  No

  Unknown

  Not Applicable

• Enter contact information.

• Is there a Client IT POC for Data Cabling

  Yes

  No

  Unknown

  Not Applicable

• Enter contact information.

• Is the data cabling performed by internal or external contractors?

  Internal

  External

  Both

• Enter contact information for External Contractor.

• Is there a Client IT Project Manager for the transition to Sodexo?

  Yes

  No

  Unknown

  Not Applicable

• Enter contact information.

• Are there any large IT initiatives that will time away from Client IT as we work toward this opening?

  Yes

  No

  N/A

• Please explain.

• Are there any planned vacations or LOA's by any of the above contacts that might cause a delay in the project?

  Yes

  No

  N/A

• Please explain.

• Are there any site restrictions, policies or training required prior to Sodexo support personnel arriving onsite?

  Yes

  No

  N/A

• Please explain.

Sodexo Contacts

• Enter contact information for Sodexo contacts, to include Name, Email Address, Business and Cell Phones.

• Main Sodexo POC including title.

• Additional Sodexo POC including title.

• Please answer these questions based on information derived from the contract or the onsite visit. Use the + sign to add notes to your selection.

• Select the type of services that we will be responsible for at this unit.

  Select Food and Nutrition Custodial Facilities Management Others

  • Food and Nutrition
  • Custodial
  • Facilities Management
  • Others

• Please list out any other services and any known information about technology requirements.

• Are there any existing contractors at this location or is it self-op?

  Select Aramark Chartwells HHS Crothall Self-Op Sodexo Other

  • Aramark
  • Chartwells
  • HHS
  • Crothall
  • Self-Op
  • Sodexo
  • Other

• Please list other contractors and what services they provide.

• Who provides the landline telephone service?

  Sodexo Provided

  Client Provided

  Combination of Both

  Not Applicable

• Who provides the Broadband service?

  Sodexo Provided

  Client Provided

  Combination of Both

  Not Applicable

• Who provides the network infrastructure?

  Sodexo Provided

  Client Provided

  Combination of Both

  Not Applicable

• Who provides the computerized Point of Sale Equipment?

  Sodexo Provided

  Client Provided

  Combination of Both

  Not Applicable

• Network infrastructure is very important to the success of the operation. Special consideration should be given if Sodexo will be accepting Credit Cards at the location. Also be aware that if Sodexo is required to build out a network this could be very expensive. Work toward utilization of the client network wherever possible. If not already discussed previously let client IT know that we recognize we are a guest in their house and on their network, and will do our best to abide by their rules.

• Is WIFI available for Sodexo Support teams to use while onsite?

  Yes

  No

  N/A

• What is the SSID we should access?

• Please indicate the password if needed or leave blank.

• Can Sodexo bring in our own WIFI devices?

  Yes

  No

  N/A

• What restrictions if any should we be aware of?

• Whose network will we be using?

  Sodexo Provided

  Client Provided

  Combination of Both

  Not Applicable

• Will client provide Broadband Connectivity to our network?

  Yes

  No

  N/A

• Please note that Sodexo Broadband providers can cost anywhere between $75 and $300 per month, depending on the type of service needed and the location. Add another $125 per month for a Sodexo Firewall if credit cards are accepted. Note that if a Micro-Market is planned the requirement is for a minimum of 1MB upload and download speeds, as well as this cannot be connected through the Sodexo Firewall.

• Document the name(s) of any local Broadband providers and any additional useful information.

• Document a telephone number for the location than can be used to search for a BB provider.

• Please select the type of Broadband service that is available in the building.

  Select CABLE DSL T1 FIBER

  • CABLE
  • DSL
  • T1
  • FIBER

• Enter the company name and any contact information if known.

• What type of Network will the client put our systems on?

  Internal

  Separate Cable

  Separate DSL

• Are there security forms or notifications needed for new employees to gain access to network resources?

  Yes

  No

  N/A

• Please describe process needed and indicate who from the client will assist with the process.

• Are there any restrictions that we should be made aware of?

  Yes

  No

  N/A

• Briefly explain the restrictions.

• Does wiring and cabling exist and is it adequate for our needs?

  Yes

  No

  Unknown

  Not Applicable

• How many computers need cabling?

• How many printers need cabling?

• How many POS Terminals need cabling?

• How many digital displays need cabling?

• How many other devices such as clocks, etc. need cabling?

• Approximately how much does it cost per network drop?

• Any other useful information that should be documented?

• With most Sodexo programs being web based, the ability to use client computers and save the overhead and ongoing expense is very good. Be aware of the challenges with some of our programs as you have your conversation with Client IT.

• Who's computers will we be using?

  Sodexo Provided

  Client Provided

  Combination of Both

  Not Applicable

• How many Sodexo provided desktops and/or laptops will be needed?

• Please indicate details of computer order including the quantity of Laptops, Desktops, etc. provide complete shipping information and attention to:, etc. Provide contact information for onsite person responsible for these computers.

• Enter mailing address for computer shipment.
  Address

• Will the computers need to be attached to the clients domain?

  Yes

  No

  Unknown

  Not Applicable

• If the Sodexo computers must go on the clients domain, ask if they can set up a separate "OU" to prevent our computers from getting their updates. Explain that our systems update our AVA, OS, and any other software that is needed.

• Explain the plan and indicate who our contact person will be.

• Please select all that apply regarding the client computers.

  Select Operating System Windows 7 Microsoft Office Uses Internet Explorer 11 Google Chrome available Java is or can be the most current version Microsoft .Net can be 4.0 + Adobe Flash is or can be installed USB devices can be used User can self-install programs

  • Operating System Windows 7
  • Microsoft Office
  • Uses Internet Explorer 11
  • Google Chrome available
  • Java is or can be the most current version
  • Microsoft .Net can be 4.0 +
  • Adobe Flash is or can be installed
  • USB devices can be used
  • User can self-install programs

• What version of office is on the client computers?

  2007

  2010

  2013

  2016

  Office 365

• Is there a plan to upgrade in the near future?

  Yes

  No

  N/A

• Briefly explain.

• If Office is not loaded directly on the computer, i.e. requires Citrix or something to access, please explain here.

• There may be a few executable (.exe) programs that need to be installed. Please explain the process for getting these done in time for opening?

• Add any comments that might be useful.

• How many ADDITIONAL client computers will be required?

• Indicate process for ordering additional computers including any contact information. Also indicate if the department will get a charge back for the computers and if so how much.

• With Sodexo's ACE initiatives we are paying very close attention to the costs of printing supplies and the ordering of the correct printer for the job. We have also limited Smart Phone purchases and use client provided phones where possible.

• Do we need to purchase Sodexo Printers?

  Yes

  No

  N/A

• Use the slider to indicate the quantity of printers needed. Note that PPM = Pages / Month. MFP = Multi-Function Printer.

• Low volume color MFP Ink Jet <2k PPM

• Medium volume B&W Laser 2k - 6k PPM

• Medium volume B&W Laser MFP 2k - 6k PPM

• Medium volume Color Laser 2k - 6k PPM

• Medium volume Color Laser MFP 2k - 6k PPM

• High volume B&W Laser >6k PPM

• High volume Color Laser >6k PPM

• High volume Color MFP >6k PPM

• Signage Color Printer (11x17)

• Large Format Poster Printer - 36" - 48" wide.

• COPIER: Full-sized B&W Multi-Function Copier

• COPIER: Full-sized Color Multi-Function Copier

• Please add any additional useful information.

• Will we be using Client provided printers?

  Yes

  No

  N/A

• Who will provide ink and toner for the client printers?

  Sodexo Provided

  Client Provided

  Combination of Both

  Not Applicable

• Please take pictures of the printers to include model numbers so the correct supplies can be ordered.

  Media

• Please indicate which cell phone providers work best within the facility.

  Select AT&T Sprint Verizon

  • AT&T
  • Sprint
  • Verizon

• Will we be using the landline phone system provided by the client?

  Yes

  No

  N/A

• Indicate a prefix number to obtain an outside line if required.

• Indicate a long distance access code that would need to be entered if required.

• Enter any additional useful information such as a contact person for directory changes, voice mail passwords, etc.

EMAIL

• Will we be using client provided email addresses?

  Yes

  No

  N/A

• Is access to email through software on the computer or through the web?

  Client/Server Software

  Web

  Both

• Which email client is used?

  Select Microsoft Gmail Thunderbird Opera Eudora Pegasus Other

  • Microsoft
  • Gmail
  • Thunderbird
  • Opera
  • Eudora
  • Pegasus
  • Other

• Please Clarify

• Can we specify group or generic email addresses such as "dining@client.com"?

  Yes

  No

  N/A

• Who would be our contact for this purpose?

ETIME

• Will front line employees be on Sodexo or Client payroll?

  Sodexo Provided

  Client Provided

  Combination of Both

  Not Applicable

• Enter contact information for the person(s) who will be responsible for HR/Payroll both before and after opening. This is a Sodexo person, if unknown please leave blank.

• Will we be using Time Clocks or Web Time Stamp?

  Time Clock

  Web Stamp

  Both

• Indicate the site name and approximately how many Sodexo hourly employees at each site.

• Number of time clocks needed in total.

• Take a picture or two for each time clock location and add a description of the location.

  Media

• Describe the pictures posted above.

• What is the wall surface where the clock will be mounted?

  Drywall

  Concrete Block

  Tile

  Other

• Describe the wall surface.

• Select the power options for the clock.

  Select Power over Ethernet POE Injector needed Power within 5' Power wiring needed Battery backup needed

  • Power over Ethernet
  • POE Injector needed
  • Power within 5'
  • Power wiring needed
  • Battery backup needed

• Who do we contact to arrange for power cabling to be run?

• Will the clocks connect to WIFI?

  Yes

  No

  N/A

• Enter the SSID and password for the network the clocks will connect to. Note that a login that requires a user name and password will not work for WIFI connected clocks.

• Enter the IP Scheme for the clock or how we will obtain it before installation.

• Are there any site restrictions the installer should be aware of?

• Add additional time clocks as needed.

Time clock

• Take a picture or two for each time clock location and add a description of the location.

  Media

• Describe the pictures posted above.

• What is the wall surface where the clock will be mounted?

  Drywall

  Concrete Block

  Tile

  Other

• Describe the wall surface.

• Select the power options for the clock.

  Select Power over Ethernet POE Injector needed Power within 5' Power wiring needed Battery backup needed

  • Power over Ethernet
  • POE Injector needed
  • Power within 5'
  • Power wiring needed
  • Battery backup needed

• Who do we contact to arrange for power cabling to be run?

• Will the clocks connect to WIFI?

  Yes

  No

  N/A

• Enter the SSID and password for the network the clocks will connect to. Note that a login that requires a user name and password will not work for WIFI connected clocks.

• Enter the IP Scheme for the clock or how we will obtain it before installation.

• Are there any site restrictions the installer should be aware of?

• Verify that the client computers can be used to access Kronos Web Time Stamp. Provide a shortcut to client IT to place on the desktop to ease the time stamp process for the employees. Also not that if both clocks and web are used, an individual can only be assigned to one or the other.

• I have tested Web Time Stamp on the client computer and was able to successfully access the page.

  Yes

  No

  N/A

• This section is designed to gather as much information as possible about the Computerized Point of Sale system used in food services. It may be skipped entirely if we are not providing retail food services at this account.

• Please select the correct division.

  Campus

  Corporate

  Government

  Health Care

  Schools (K12)

• Will Sodexo be accepting Credit Cards directly at the POS terminal in the school buildings?

  Yes

  No

  N/A

• Please select the brand of the POS system. Also please notify Tim McFalls at Sodexo the name of the system as soon as possible.

  Select Mealtime Horizon Comalex WinSnap/WebSMARTT Nutrikids Lunch Box Lunch Time QSP Infinite Campus Heartland Other

  • Mealtime
  • Horizon
  • Comalex
  • WinSnap/WebSMARTT
  • Nutrikids
  • Lunch Box
  • Lunch Time
  • QSP
  • Infinite Campus
  • Heartland
  • Other

• Enter the name of the POS system.

• This survey is only for K12 schools division. If you selected anything else you have selected the wrong survey. Please go to the Sodexo IT Assessment Survey for all other divisions except K12. Thank you.

• Capture pictures and peripheral information for each POS terminal below.

• Location Name, i.e. Cafe, Starbucks, etc.

• How many terminals at this locational?

• Take pictures and annotate as needed.

  Media

• Enter additional POS locations here.

POS Location

• Location Name, i.e. Cafe, Starbucks, etc.

• How many terminals at this locational?

• Take pictures and annotate as needed.

  Media

• Any additional POS comments?

Mobility

• If there is a need for a mobile solution please describe it here. Include information on how the POS terminal will connect to the network. Examples include WIFI, Cell, VPN, etc.

• Opportunity to add pictures if needed.

  Media

• Provide any other information that might be useful in regards to the POS system.

• Office Logistics helps us get a better understanding of technology needs. By thinking of collaboration and the logical sharing of resources, we can help improve work efficiencies and reduce the cost of technology.

• Will we operate Food and Nutrition at this location?

  Off

  On

• Please describe the office layout for Food and Nutrition, documenting in general the number of offices and where they are located. The next set of questions will ask for more specifics per office or group of offices.

• Enter the name of the manager or group for the office(s).

• How many phone jacks are in this office or group of offices?

• How many network jacks are in this office or group of offices?

• Does it appear that there are enough connections for the equipment currently in the(se) office(s)?

  Yes

  No

  N/A

• Diagram the office layout.

  Drawing

• Please take some pictures if you can.

  Media

• Please select and add any additional Food and Nutrition Office(s).

Additional FANS Office

• Enter the name of the manager or group for the office(s).

• How many phone jacks are in this office or group of offices?

• How many network jacks are in this office or group of offices?

• Does it appear that there are enough connections for the equipment currently in the(se) office(s)?

  Yes

  No

  N/A

• Diagram the office layout.

  Drawing

• Please take some pictures if you can.

  Media

• Enter any specific or unusual directions or information about how to locate or find the office.

• Will we operate Facilities or Custodial at this location?

  Off

  On

• Please describe the office layout for Facilities and/or Custodial, documenting in general the number of offices and where they are located. The next set of questions will ask for more specifics per office or group of offices.

• Enter the name of the manager or group for the office(s).

• How many phone jacks are in this office or group of offices?

• How many network jacks are in this office or group of offices?

• Does it appear that there are enough connections for the equipment currently in the(se) office(s)?

  Yes

  No

  N/A

• Diagram the office layout.

  Drawing

• Please take some pictures if you can.

  Media

• Please select and add any additional Facilities or Custodial Office(s).

Additional EVS Office

• Enter the name of the manager or group for the office(s).

• How many phone jacks are in this office or group of offices?

• How many network jacks are in this office or group of offices?

• Does it appear that there are enough connections for the equipment currently in the(se) office(s)?

  Yes

  No

  N/A

• Diagram the office layout.

  Drawing

• Please take some pictures if you can.

  Media

• Enter any specific or unusual directions or information about how to locate or find the office.

• Will we operate Other Services at this location?

  Off

  On

• Please indicate the service type and describe the office layout for Other Services, documenting in general the number of offices and where they are located. The next set of questions will ask for more specifics per office or group of offices.

• Enter the name of the manager or group for the office(s).

• How many phone jacks are in this office or group of offices?

• How many network jacks are in this office or group of offices?

• Does it appear that there are enough connections for the equipment currently in the(se) office(s)?

  Yes

  No

  N/A

• Diagram the office layout.

  Drawing

• Please take some pictures if you can.

  Media

• Please select and add any additional Other Services Office(s).

Additional Other Office

• Enter the name of the manager or group for the office(s).

• How many phone jacks are in this office or group of offices?

• How many network jacks are in this office or group of offices?

• Does it appear that there are enough connections for the equipment currently in the(se) office(s)?

  Yes

  No

  N/A

• Diagram the office layout.

  Drawing

• Please take some pictures if you can.

  Media

• Enter any specific or unusual directions or information about how to locate or find the office.

• use this section to document any additional information and pictures that does not fit elsewhere in this survey.

• Additional Information.

• Additional Photos.

  Media

• If you have more select the button and keep on adding.

More?

• Additional Information.

• Additional Photos.

  Media