Title Page

  • Venue Checked

  • Conducted on

  • Prepared by

Answer as many sections as possible - any Brand Risks will be reported immediately to the Operations Manager

STANDARDS

  • Is the outdoor area set up as per license – photo submitted for perfect setup

  • Queue system and smoking area set up as per plan and by cut-off of 22:00

  • Was the setup incorrect or was it not done on time?

  • Is the entrance set up and looking great? Signage, notices, POS; Clean, tidy, inviting. Desk setup

  • Are all licenses and notices displayed - tick any items that are MISSING

  • Are we fully, legally compliant with all notices displayed prominently?

  • Internal furniture set out correctly with menus on tables

  • Customer areas are safe, tidy, clean and dry with good house-keeping

  • Restricted areas/rooms are kept locked and secured

  • Storage areas are secure, organised and safe

  • Cloakroom setup and ready to trade - tick all that apply:

  • Welfare Room is setup and ready for session

TOILETS

  • Clean and Dry?

  • Are the bathrooms fully stocked?

  • Signs of graffiti or vandalism?

  • Is there a toilet attendant on duty?

  • Well presented and ready to rock with a friendly smile?

  • Is one required?

  • Is there a rubbish bin(s)

  • Posters on display in proper poster frames

  • Ask Angela posters clearly visible?

  • Is there anything out of service, not-working or requiring repair?

  • Has it been flagged/reported/actioned by venue?

SAFETY

  • Are fire exits clear, working and secure?

  • Which escape route was checked?

  • What escape route was checked?

  • Are all emergency lights illuminated?

  • Are all fire extinguishers mounted on wall and in the correct locations?

  • Are the stairs in good repair:

AV EQUIPMENT

  • DJ booth is clean and tidy and setup

  • There are no trailing wires, faulty or damaged sockets and the area is safe to work in

  • All equipment is on and working correctly

  • Is something broken or faulty?

  • Has it been reported/action taken to resolve?

  • Is there evidence of the atmosphere actively being managed throughout the visit?

ATMOSPHERE MANAGEMENT

  • TV/Screens on and playing the correct content

  • Haze machine is in operation and filled up

  • Basic sound and noise checks:

  • Is the music playlist/DJ set correct for room and time of visit? (1 is terrible, 10 is HELL YEAH!)

  • What needs to change?

  • All FX lights are working and on the correct show for the time of day/night

  • Are they not working?

  • Has the issue been reported and raised for repair?

BAR SECTIONS

  • Back bar fully stocked, no gaps, sweet shop style. Rate the display: 0-100%

  • Napkins and straws available on back bar

  • Speed rails setup correctly with house and cocktail spirits

  • Each open station has ice, scoops, jiggers and shakers

  • Store room is tidy with plenty of CO2 and extra stock

  • All tills are operational

  • At least one till printer is on and working, with paper

  • All PDQ terminals are functional

STAFF

  • Is there a cash declaration sheet in use?

  • Are there enough team deployed on bars?

  • Is there a shift deployment complete and published on wall/in chats?

  • Is the promo policy being delivered as per venue's submission?

  • Watch the team serving - rate the speed and service

  • Why?

  • Are all staff in correct uniform and well presented?

  • Is the correct payroll process being followed?

  • Which team member(s) did you check?

  • Is there evidence of any team member or agency on site that haven't signed in?

  • Check a team member's staff file and tick all that apply

  • Have you made the manager aware this is missing?

  • Who's file did you check?

SALES

  • Are the promo team using the correct offer

  • Are there incentives in place?

  • Are there sales targets in place and communicated in the team brief/deployment?

  • Pick a customer approaching the bar: time how long it takes for them to get served (minutes)

  • Pick someone at the back of the queue: how long does it take for them to get into the venue (minutes)

  • Open the detailed transaction report: is there any evidence of till mis-use (check SOS for offers)

  • Are the shot glasses kept on the front bar?

  • Are the team pushing shot sales?

  • Are drinks being served to spec? Ice, garnish, vessel, spec... Take a picture

  • Are shot drops taking place as agreed in the Sales Operation Schedule (SOS)

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.