Standard Operating Procedures Audit-Ramp

Information

Pre-arrival

Is the aircraft marshalled onto the bay correctly and front wheels chocked?
Do staff wait for the beacon to go off and thumbs up and the before approaching the aircraft?
Are cones and PMK deployed before stairs?
Do 2 staff push the stairs?
Is there a 25mm gap between the stairs and the aircraft?
Is the door opened as per procedure (knock,wait for thumbs up from crew,wait 3 seconds)
Are cargo hold doors checked for damage before opening?

Was the leading hand present and observing the unloading of the aircraft?
Was arrival pit load information available?
Are cargo doors operated correctly and are clearance checks performed whilst the doors are in transit, are door operating control access panels closed once the door is opened?
Were loaders positioned in accordance with SOPs and the circle of safety policy (2 stops, raise deck at second stop, slow to walking pace within the circle of safety)?
Was the unloading of containers performed in a safe manner? Such as unloading sequence (aft hold then forward hold)
Is the bulk hold checked and does the loader operator advise the leading hand that all holds are empty?

Was the leading hand present and observing the loading of the aircraft?
Have ULD’s verified aircraft side as serviceable?
Have bingo/ULD destination cards been cross-checked by the leading hand (correct flight number, destination, volume) ?
Were allocated loading positions annotated on the ULD cards by the Leading Hand?
Has the cargo documentation been verified against presented cargo (inc NOTOC, Special Loads etc)?
Does the leading hand give the yellow copy to the loader operator before loading commences?
Where “NIL FIT” positions exist are they inspected by the leading hand & loader operator & were lock checks conducted by both staff (including physical check) and leading hand initials the yellow ULA copy?
Does the loader operator progressively fill out the yellow copy of the ULA as each container is loaded?
Does the loader operator check locks after each container is loaded?
Does the leading hand watch the loader operator check the locks after each container is loaded?
Are doorway lock checks completed by the leading hand once the last container has been loaded?
In low light conditions/night operations was a torch used?
Does the leading hand receive the yellow copy of the ULA from the loader operator and compare it with the white copy before the white copy is taken to the crew?

Was AAA reconciliation completed, did the leading hand have a clear understanding of the process and the mandatory documentation utilised (including all declarations, was the loader copy ULA annotated and completed prior to closure of cargo doors)
Was the flight documentation complete/accurate and delivered to the flight deck in accordance with the PTS?
Did the leading hand close all cargo doors and check all service panels were closed?
Did 2 staff remove the stairs and was the red stair strap procedure followed?
Were the safety cones left in place until after the stairs were removed?
Did the dispatcher complete a pre-departure safety walkaround?
Was the NLG steering bypass pin put in before the towbar was connected?
Were the hand signals given by the dispatcher to the push back driver clear?
Was the disconnection of the towbar completed correctly? (Tug disconnects from tow bar then towbar disconnected form aircraft)
Did the dispatcher show the flight crew the bypass pin flag and give thumbs up?
Did the staff conduct an after departure FOD check?
Did the staff leave the bay tidy and ready for the next flight arrival with all GSE stored behind equipment storage lines?
Did the leading hand enter the outbound pit load and finalise documentation ready for filing?
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